CrawlJobs Logo

Tasker Success Manager

taskrabbit.com Logo

Taskrabbit

Location Icon

Location:
United Kingdom , London

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

40000.00 - 57000.00 GBP / Year

Job Description:

Taskrabbit connects busy people in need of help with trusted local Taskers who can lend a hand with everything from home repairs to errands. The Tasker Success Manager plays a critical role in onboarding Taskers seamlessly, nurturing them, ensuring that they are fully utilized and retained, and building satisfaction with the platform. You will be responsible for a specific set of metropolitan areas, driving key metrics for the company as well as supply alignment in those metros, which result in increased invoices and revenue.

Job Responsibility:

  • Drive invoices and revenue by analyzing supply data and taking targeted actions to improve supply health, booking conversion, and Tasker quality at key stages of the Tasker lifecycle—including activation, billing, retention, and churn
  • Act as a regional subject-matter expert—monitoring market performance, responding to data trends, and tailoring programs and supply tactics to local dynamics and Tasker performance
  • Help Taskers in your Book of Business thrive through performance coaching (in 1:1 and group settings) in person and virtually, at every stage of the Tasker lifecycle
  • Actively grow Tasker participation in scaled lifecycle programs to reach more Taskers
  • Master the Tasker lifecycle and use data-driven insights to identify gaps, recommend cross-functional improvements, and drive better outcomes throughout the entire platform experience
  • Demonstrate strong data fluency to communicate performance insights and business impact to various teams and leadership
  • Design and lead experiments to improve supply alignment and Tasker success
  • Be a product expert
  • Lead community engagement efforts—hosting office hours, profile workshops, and Tasker socials to foster a vibrant and inclusive community
  • Work crossfunctionally with Product, Customer Support, Partnerships, Marketing, Legal, and other Commercial Operations teams to advocate for solutions that support Taskers and drive invoices and revenue
  • Share learnings, pitfalls, and wins with the global Tasker Operations team to improve programs and/or create new ones
  • Travel up to 10% for metro-specific and team events

Requirements:

  • Based in London or an easily commutable distance into this city, with availability to potentially travel to other main regions as required
  • 4+ years in marketplace operations, customer success, community management, or comparable roles
  • Bachelor’s degree or equivalent practical experience
  • Full professional fluency in English
  • A proficient user of data to derive actionable insights and make decisions
  • A highly effective and confident communicator and negotiator virtually, on the phone, and in person
  • a skilled facilitator who can engage audiences from 1 to 100
  • A self-starter who’s opportunistic and comfortable with problem-solving on the fly in a fast-paced environment and knows when to ask for help
  • A low‑ego collaborator who thrives in fast‑moving, globally distributed teams
  • Demonstrated experience managing and maintaining strong relationships with cross-functional teams to drive results and achieve business objectives
  • An enthusiastic “people person” who derives joy from helping people succeed
  • Well organized with excellent time management and prioritization skills, and phenomenal attention to detail
  • Bring passion and playfulness to your work and those around you
  • Proficient with BI, Google Workspace, and customer success tools

Nice to have:

  • Experience managing community programs across multiple metros or countries
  • SQL and Sigma proficiency
  • Marketplace or gig‑economy background
What we offer:
  • Employer-paid health insurance
  • 401k match with immediate vesting (for US employees)
  • Generous and flexible time off with 2 company-wide closure weeks
  • Taskrabbit product stipends
  • Wellness + productivity + education stipends
  • IKEA discounts
  • Reproductive health support

Additional Information:

Job Posted:
January 03, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Tasker Success Manager

Customer Success Manager

Taskrabbit connects busy people in need of help with trusted local Taskers who c...
Location
Location
France , Paris
Salary
Salary:
43000.00 - 62000.00 EUR / Year
taskrabbit.com Logo
Taskrabbit
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Based in Paris or an easily commutable distance into this city, with availability to potentially travel to other main regions as required
  • 3+ years in marketplace operations, customer success, community management, or comparable roles
  • Bachelor’s degree or equivalent practical experience
  • Full professional fluency in English
  • A proficient user of data to derive actionable insights and make decisions
  • A highly effective and confident communicator and negotiator virtually, on the phone, and in person
  • a skilled facilitator who can engage audiences from 1 to 100
  • A self-starter who’s opportunistic and comfortable with problem-solving on the fly in a fast-paced environment and knows when to ask for help
  • A low‑ego collaborator who thrives in fast‑moving, globally distributed teams
  • Demonstrated experience managing and maintaining strong relationships with cross-functional teams to drive results and achieve business objectives
Job Responsibility
Job Responsibility
  • Drive invoices and revenue by analyzing supply data and taking targeted actions to improve supply health, booking conversion, and Tasker quality at key stages of the Tasker lifecycle—including activation, billing, retention, and churn
  • Act as a regional subject-matter expert—monitoring market performance, responding to data trends, and tailoring programs and supply tactics to local dynamics and Tasker performance
  • Help Taskers in your Book of Business thrive through performance coaching (in 1:1 and group settings) in person and virtually, at every stage of the Tasker lifecycle
  • Actively grow Tasker participation in scaled lifecycle programs to reach more Taskers
  • Determine the most effective communication channels to reach Taskers
  • Master the Tasker lifecycle and use data-driven insights to identify gaps, recommend cross-functional improvements, and drive better outcomes throughout the entire platform experience
  • Demonstrate strong data fluency to communicate performance insights and business impact to various teams and leadership
  • Design and lead experiments to improve supply alignment and Tasker success
  • Be a product expert
  • Know what features are live, how they work, and be able to explain them to an external audience
What we offer
What we offer
  • Taskrabbit is a Hybrid Company
  • We value flexibility and choice but also stay committed to regular in-person connection
  • The People
  • The Diverse Culture
  • The Perks
  • Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees
  • We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more
  • Benefits vary by country of employment
  • Fulltime
Read More
Arrow Right

Operations Lead, Engagement

Lead strategic and day-to-day operations that drive efficiency, scalability, and...
Location
Location
United States
Salary
Salary:
154000.00 - 192000.00 USD / Year
airbnb.com Logo
Airbnb
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years’ experience in operations, program management, or campaign management, preferably in a tech or marketplace environment
  • Excellent project management and organizational abilities
  • Effective communicator with experience influencing cross-functional teams
  • A passion for community building and user engagement
  • Ability to lead and drive initiatives across a matrixed organization, solve problems, and influence cross-functional teams
  • Detail-oriented and strong multi-tasker with ability to manage multiple projects and initiatives simultaneously
  • Demonstrated experience in customer success including proactive voice outreach initiatives to engage, support, and retain clients
  • Demonstrated success managing multi-channel campaigns from concept through execution and analysis
  • Strong analytical skills
  • comfort with campaign dashboards and metrics
Job Responsibility
Job Responsibility
  • Develop and implement operational strategies that support broader company objectives and team goals
  • Lead high-priority projects from conception to execution, ensuring alignment with business priorities
  • Design and manage end-to-end host outreach campaigns to support business priorities (e.g., new product launches, policy updates, education)
  • Coordinate campaign calendars, ensuring effective sequencing and minimal overlap
  • Work cross-functionally to align on campaign objectives and deliverables
  • Coordinate with cross-functional teams to ensure all resources and campaign assets are available, functioning, and aligned with campaign timelines
  • Maintain a deep understanding of host needs, pain points, and motivations
  • Ensure campaigns are empathetic, actionable, and build host trust
  • Develop and document scalable campaign management processes, templates, and playbooks
  • Identify and implement opportunities for automation and efficiency
What we offer
What we offer
  • bonus
  • equity
  • benefits
  • Employee Travel Credits
  • Fulltime
Read More
Arrow Right

Junior Event Marketer

We are looking for a passionate and motivated Junior Event Marketer to join our ...
Location
Location
Belgium , Brussels
Salary
Salary:
Not provided
apptweak.com Logo
AppTweak
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong project management and organizational skills
  • Excellent communication skills in English (written + spoken)
  • Comfortable with reporting and tracking event impact on the pipeline
  • Proactive, hands-on, and eager to learn
  • Multi-tasker with a strong attention to detail
  • Ability to thrive in a fast-paced, high-growth environment
  • Team player mindset with a collaborative approach
Job Responsibility
Job Responsibility
  • Support the execution of AppTweak’s global event and webinar strategy across 3 main regions
  • Manage the end-to-end organization of 50+ events per year, including: Industry conferences and tradeshows, AppTweak-owned events (VIP dinners, workshops, happy hours…), Partner events with key ecosystem players
  • Lead sponsorship execution, including negotiation support and logistical coordination
  • Coordinate venue sourcing and booking for AppTweak-hosted events
  • Kick off event preparation with internal teams: Marketing & Design (branding, booth assets, promotional materials), Revenue teams (sales alignment, event tracking sheet, registrations, travel arrangements)
  • Manage event and webinar promotion campaigns pre- and post-event
  • Work with local teams to ensure smooth execution and maximum regional impact (especially for APAC events)
  • Track event and webinar performance and reporting, including: Cost overview, Pipeline influence and ROI, Learnings and suggestions for future improvements
  • Travel to selected EMEA events to ensure on-site success and flawless delivery
What we offer
What we offer
  • Grow your career with one of Belgium’s top tech scale-ups
  • Competitive and optimized salary package
  • 12 RTT days per year, on top of regular holidays
  • Flexibility in your work, with opportunities to learn and express your creativity
  • A diverse team within a flat hierarchy: altogether we speak more than 15 languages
  • Connect with colleagues during quarterly team-building events and a yearly company-wide retreat
  • Make a difference with one volunteer day every quarter to give back to the community
Read More
Arrow Right

Senior Specialist, Supply Operations

The Senior Specialist, Global Supply Acquisition, will own the end-to-end strate...
Location
Location
United States , New York
Salary
Salary:
80000.00 - 110000.00 USD / Year
taskrabbit.com Logo
Taskrabbit
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Business, Economics, or a related field, or equivalent experience
  • 5+ years of experience in Operations, Marketplace Operations, or similar fields
  • Experience managing applicant flows, onboarding systems, and/or supply acquisition (multi-sided marketplace preferred)
  • Experience working with ATS tools like Fountain
  • Strong analytical skills
  • proficiency in GSuite, SQL, Looker/Sigma, and other data tools
  • Ability to travel 5% of the time
Job Responsibility
Job Responsibility
  • Own and optimize the global registration and onboarding funnel for all supply (Helpers and Taskers), improving conversion, registrant experience, and supply quality while reducing application time and costs
  • Establish and manage registrant requirements (e.g., market waitlisting/gating, document and information requirements), ensuring proper vetting and alignment with operational standards
  • Leverage our supply model to develop and execute supply acquisition strategies in collaboration with BI, Marketing, Partnerships, Country Managers, and Metro Leads to maintain healthy supply levels and meet fulfillment targets
  • Partner with Fulfillment and Tasker Success teams to ensure independent contractors are available in the right place at the right time to deliver high-quality customer experiences
  • Lead and support BPO teams responsible for executing registration tasks (application vetting, document verification, onboarding communications), ensuring accuracy, quality, and throughput
  • Collaborate cross-functionally with Product, Engineering, and CS to drive funnel improvements, automation, and scalable onboarding solutions
  • Drive operational excellence by mapping complex processes, developing metrics, and implementing creative solutions to optimize or automate key workflows
  • Define and track KPIs for supply health, funnel performance, acquisition costs, and ROI
  • build dashboards to monitor supply needs and inform strategy across markets
  • Support alignment across Taskrabbit and Dolly, ensuring supply strategies and standards are consistent across both brands and tailored to market needs
What we offer
What we offer
  • Taskrabbit is a Hybrid Company
  • Employer-paid health insurance
  • 401k match with immediate vesting
  • Generous and flexible time off with 2 company-wide closure weeks
  • Taskrabbit product stipends
  • Wellness + productivity + education stipends
  • IKEA discounts
  • Reproductive health support
  • Fulltime
Read More
Arrow Right

Leisure Experience Manager

The Leisure Experience Manager is a key position in supporting and driving reven...
Location
Location
United Kingdom , Bognor Regis
Salary
Salary:
Not provided
butlins.com Logo
Butlin's
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Passionate leader with exceptional knowledge and solid experience of managing a team
  • Ability to work to deadlines
  • High-spirited and fun-loving
  • Multi-tasker with excellent communication skills
  • Genuine enthusiasm for delivering memorable guest experiences
  • Keen eye for brand experience and fostering new ideas to reach internal targets
  • Strongly business minded, with a focus on revenue growth, performance, and achieving commercial targets
  • Previous demonstrable experienced within the leisure, entertainments, or hospitality industries
  • Problem-solver who is a committed team player
  • Able to work on your own initiative when necessary
Job Responsibility
Job Responsibility
  • Support and drive revenue and marketing for all leisure and retail leisure areas across resort
  • Support the Entertainment & Leisure Senior Manager in the overall success and consistent running of the leisure operation and delivery
  • Oversee the leadership and development of the Leisure Leaders and their teams including Fairground, Spa, Splash and Sports teams
  • Co-ordinate and support the Leisure Leaders to ensure all elements of our leisure experiences are delivered as directed
  • Maintain consistency of delivery and experience
  • Support the leaders in their use of our online rostering system business tool
  • Consistently evaluate the quality of the delivery of all leisure experiences
  • Ensure that all activity environments and general leisure areas are maintained effectively and are kept safe, clean, and presentable at all times
  • Exceed customer expectations by ensuring all leisure activities and events are executed to the highest possible standard
  • Develop the Fairground Manager, Spa Manager, Splash Manager and Sports Manager, empowering them to lead their teams effectively
  • Fulltime
Read More
Arrow Right

Dispensary retail associate

The Retail Associate collaborates with the dispensary’s management team to ensur...
Location
Location
United States , Calumet City
Salary
Salary:
17.00 USD / Hour
4frontventures.com Logo
4Front Ventures
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Retail experience, 1+ years (preferred)
  • Cannabis industry experience (preferred)
  • Ability to lift 50 pounds unassisted
  • Active and valid government issued photo identification
  • 21 years of age or older
  • High School Diploma or GED
  • Ability to obtain and maintain Dispensing Organization Agent Identification Card (obtained upon hire) in accordance with State law.
  • Excellent customer service experience (preferably in a fast paced or specialized retail environment)
  • Proficient cash handling skills with POS systems experience
  • Basic math, organizational, and computer Skills
Job Responsibility
Job Responsibility
  • Collaborate with the dispensary’s management team to ensure every guest receives the highest level of hospitality and experiences cannabis in the best way possible
  • Answer questions about the state’s cannabis program and regulations
  • Participate in community events inside/outside of the dispensary
  • Work all FOH workstations including: Reception, Hosting, Sales Floor/Consulting, and Cashiering
  • Assist with product organization, inventory control, communicating with guests
  • Work all BOH workstations including: Receiving, Packaging, Stocking, Online Ordering, Order Dispatching, and Delivering
  • Follow all site protocols and procedures according to local and state regulations and company policies
  • Act as a Mission brand ambassador with a high level of authentic engagement and strong productivity
  • Provide excellent service to all guests while customizing recommendations on available cannabis products, industry trends, and consumption methods
  • Fulfill all product orders accurately and efficiently while maintaining workstations cleaned and organized
  • Parttime
Read More
Arrow Right

Dispensary retail associate

The Retail Associate collaborates with the dispensary’s management team to ensur...
Location
Location
United States , Chicago
Salary
Salary:
17.00 USD / Hour
4frontventures.com Logo
4Front Ventures
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Retail experience, 1+ years (preferred)
  • Cannabis industry experience (preferred)
  • Ability to lift 50 pounds unassisted
  • Active and valid government issued photo identification
  • 21 years of age or older
  • High School Diploma or GED
  • Ability to obtain and maintain Dispensing Organization Agent Identification Card (obtained upon hire) in accordance with State law.
  • Excellent customer service experience (preferably in a fast paced or specialized retail environment)
  • Proficient cash handling skills with POS systems experience
  • Basic math, organizational, and computer Skills
Job Responsibility
Job Responsibility
  • Collaborate with the dispensary’s management team to ensure every guest receives the highest level of hospitality and experiences cannabis in the best way possible
  • Answer questions about the state’s cannabis program and regulations
  • Participate in community events inside/outside of the dispensary
  • Work all FOH workstations including: Reception, Hosting, Sales Floor/Consulting, and Cashiering
  • Assist with product organization, inventory control, communicating with guests
  • Work all BOH workstations including: Receiving, Packaging, Stocking, Online Ordering, Order Dispatching, and Delivering
  • Follow all site protocols and procedures according to local and state regulations and company policies
  • Act as a Mission brand ambassador with a high level of authentic engagement and strong productivity
  • Provide excellent service to all guests while customizing recommendations on available cannabis products, industry trends, and consumption methods
  • Fulfill all product orders accurately and efficiently while maintaining workstations cleaned and organized
  • Parttime
Read More
Arrow Right

Senior Human Data Operations Partner

As a Senior Human Data Operations Partner, you will play a pivotal role in ensur...
Location
Location
United States , San Francisco or New York
Salary
Salary:
130000.00 - 160000.00 USD / Year
prolific.com Logo
Prolific
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in operations, ideally in marketplace or platform environments
  • Demonstrated ability to manage multiple projects and meet deadlines in a fast-paced environment
  • Strong project management skills, with attention to detail and operational execution
  • Experience in implementing and optimising processes to improve efficiency and scalability
  • Proficiency in operational tools and systems such as Metabase, Zapier, Asana, and HubSpot
  • Exceptional communication and documentation skills, with a track record of stakeholder enablement
  • Confidence with data analysis and operational metrics to support decision-making and continuous improvement
  • Familiarity with human data operations, product or data operations, participant recruitment, or managing global crowdsourcing/gig-economy platforms
  • Experience supporting AI/ML lifecycle projects, such as data labelling, annotation, or domain-specific task curation
  • Understanding of Prolific’s platform and its role in delivering high-quality human data for AI research
Job Responsibility
Job Responsibility
  • Serve as a key resource for client-specific AI delivery teams, acting as the primary point of contact for participant-related operations
  • Support bespoke client projects by managing participant onboarding, verification, and activation processes to meet deliverables
  • Identify and address gaps in participant supply, ensuring alignment with AI task requirements and quality standards
  • Develop detailed project plans, workflows, and enablement materials to support efficient delivery
  • Maintain Prolific’s participant pools as high-quality, diverse, and optimised to meet customer demands
  • Implement and manage verification processes for domain experts and AI taskers, ensuring their skills and qualifications meet client-specific requirements
  • Continuously optimise participant onboarding and activation funnels to enhance retention and task performance
  • Monitor participant engagement and quality metrics, using insights to drive improvements
  • Contribute to upskilling programmes and certification processes for participants involved in complex AI tasks
  • Work closely with product, data, science, and customer success teams to align operational priorities with strategic objectives
What we offer
What we offer
  • competitive salary
  • benefits
  • remote working
  • impactful, mission-driven culture
  • Fulltime
Read More
Arrow Right