Task Support Advocate Job at Taskrabbit

Direct Customer Advocate

Customer Advocates assist and support Atlassian customers by providing an incred...

Location

United States , Austin

Salary:

32.36 - 51.97 USD / Hour

Atlassian

Expiration Date

Until further notice

Requirements

Minimum 1.5 years in role required before exploring other opportunities
experience delivering top-notch customer service across multiple communication channels by email, phone, or chat
ability to communicate technical issues in non-technical terms using positive language
skills to adapt to changes in schedules and demands
ability to juggle tasks while being meticulous to detail and providing high-quality service
maintaining positivity and prioritizing urgency in support responsibilities
ability to switch between functions efficiently
knowledge of Atlassian products, Salesforce experience, and previous support experience providing billing and account management support (nice to have).

Job Responsibility

Provide customer service for billing, troubleshooting, and account management by email, chat, or phone
serve exceptional customer service to ensure high satisfaction
improve support experience for other advocates and customers by using feedback to enhance internal processes and automation
work with remote teams and other departments for a smooth customer experience
embody the value of 'Don’t #@!% the customer'
acquire knowledge of new systems, products, and processes
use Atlassian products to gain valuable skills that can be used across the company.

What we offer

Health and wellbeing resources
paid volunteer days
access to equity and bonus programs.

Fulltime

Customer Advocate

Customer Advocate role at Atlassian, supporting AMER region remotely with workin...

Location

Philippines , Manila

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

Minimum 1.5 years in role required before exploring other opportunities at Atlassian
wealth of experience delivering top-notch customer service across multiple communication channels such as email, phone, or chat
ability to communicate technical issues in non-technical terms using positive language
adaptiveness to changes in schedules and demands
ability to juggle tasks while focusing on detail and providing high-quality service
commitment to maintaining positivity for excellent customer service
ability to prioritize urgency and ensure careful execution in support tasks
experience providing product and service information, answering questions, and resolving issues
flexibility and ability to switch between functions for success

Job Responsibility

Provide customer service for billing, troubleshooting, and account management by email, chat, or phone
serve exceptional customer service to ensure high satisfaction
improve support experience by enhancing internal processes and automation based on feedback
work with remote teams and other departments for smooth customer experience
embody the values of customer-first mindset
acquire knowledge of new systems, products, and processes
use Atlassian products to gain skills that can be used across the company

What we offer

Health coverage
paid volunteer days
wellness resources
variety of other perks and offerings to support employees and their families

Fulltime

Customer Advocate, Partner

Atlassian is looking for a Customer Advocate to assist and support customers by ...

Location

Philippines , Manila

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

Minimum 1.5 years in role required before exploring other opportunities at Atlassian
wealth of experience delivering top-notch customer service across multiple communication channels by email, phone, or chat
accomplished in positive language to communicate technical issues in non-technical terms
ability to adapt to changes in schedules and demands
capacity to juggle tasks while focusing on detail and providing high-quality service
belief in maintaining positivity for excellent customer service
ability to prioritize urgency and ensure careful execution in all support responsibilities
ability to provide product and service information, answer questions, and resolve issues
flexibility to switch between functions.

Job Responsibility

Provide customer service for billing, troubleshooting, and account management by email, chat, or phone
serve exceptional customer service to ensure high satisfaction
improve support experience for other advocates and customers by using feedback to enhance internal processes and automation
work with remote teams and other departments for a smooth customer experience
acquire knowledge of new systems, products, and processes
use Atlassian products to gain valuable skills.

What we offer

Health coverage
paid volunteer days
wellness resources.

Fulltime

Community Health Advocate

Community Health Advocates (CHAs) work one-on-one with high-risk patients to get...

Location

United States , Allentown

Salary:

18.50 - 35.29 USD / Hour

CVS Health

Expiration Date

Until further notice

Requirements

High School Diploma required
long-time resident of assigned location and good knowledge of the resources of these communities
comfortable with home visits and outreach
prior experience as an outreach worker a plus
ability to exercise good judgment with patients, clinical care teams, others involved in the delivery of interventions
ability to effectively manage time and tasks, prioritize, and stay organized
excellent oral and written communication skills
exceptional active listening skills
proficient in MS Word and computer data entry
US work authorization

Job Responsibility

manage a caseload of patients and achieve established benchmarks for patient care
meet patients in their homes, at the hospitals or primary care clinic and conduct open-ended needs assessment to understand broadly what patients’ goals are for their health
use motivational interviewing to help patients create person-centered action plans for reaching their health goals
provide a wide variety of support (including emotional support, referral to community-based resources, social services, clinical services, etc.) based on CHW discretion and available resources
make weekly contact (follow‐up calls and/or home visits) to patients
coordinate and communicate with clinical care teams to provide relevant information about patient’s goals, clinical emergencies, and patients concerns, and to obtain medical information needed to inform CHW work
co-facilitate a weekly support group for patients, where applicable
work with other CHWs and staff to create a directory of community resources (e.g., food banks, housing assistance programs, childcare resources, etc.)
other duties, as assigned

What we offer

affordable medical plan options
a 401(k) plan (including matching company contributions)
an employee stock purchase plan
no-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access

Fulltime

Fulfilment Operations Coordinator

Coordinating and supervising daily operations of the Fulfilment Operations team ...

Location

Australia , Marsden Park

Salary:

30.75 AUD / Hour

IKEA

Expiration Date

Until further notice

Requirements

Demonstrated passion for fulfilment operations processes and people's life at home
Enthusiastic about teamwork and motivating people, with prior experience supporting the daily operations, coordinating breaks, and delegating tasks
A strong advocate for a safe working environment, ensuring that hazards are identified and removed
Excellent communication skills, being able to collaborate with stakeholders at all levels to ensure smooth fulfilment operations
A detail-oriented person who takes a meticulous approach to tasks and processes to enhance the reliability of the function
Energised by continuous learning, with a renew & improve mindset
Proficient computer skills and an ability to learn relevant IKEA IT systems, solutions, and tools

Job Responsibility

Coordinating and supervising the daily operations of the Fulfilment Operations team to secure efficient and safe fulfilment processes
Support the team both in planning/leading and performing tasks for major areas of responsibility, such as picking, packing, unloading, loading and replenishment of goods/orders within the agreed KPIs
Providing feedback on team performance, analysing, and implementing effective solutions where needed, optimising commerciality, and securing excellence in operations
Contributing to the implementation and achievement of the Fulfilment Operations department goals
Maintain a clean, organised, and safe environment throughout your area of responsibility
Ensuring adherence and compliance of all safety requirements, Standard Operating Procedures (SOP), including securing a safe environment for customers and co-workers
Facilitate onboarding training and on the floor co-worker support to secure competence and the achievement of learning goals within the department

What we offer

5 weeks' Paid Annual Leave
Paid Parental Leave
Family & Community Leave
Rosters published 4 weeks in advance
15% Co-worker discount
Subsidised meals and complimentary drinks in our Co-worker restaurant
Free uniforms provided
Free Co-worker parking
Bonus programme (where eligible)
Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)

Fulltime

Senior Designer

Made Tech wants to positively impact the country's future by using technology to...

Location

United Kingdom , Bristol; London; Manchester; Swansea

Salary:

50000.00 - 60000.00 GBP / Year

Made Tech

Expiration Date

Until further notice

Requirements

Senior specialist in design discipline(s)
Expert practitioner across UX Design, Interaction Design, Product Design, and Service Design
Able to coach and mentor other designers
Able to develop new and novel approaches to highly complex design challenges based on fundamental design principles
Expert practitioner in leading design tools including Figma, GOV.UK prototyping kit, Adobe InDesign
Able to coach and mentor others and define interaction and service design standards
Influences organisation, clients, partners and peers on contribution of interaction and service design
Develop wide breadth of knowledge across industry or business
Take initiative and fully responsible for own outcomes
Work often self-initiated

Job Responsibility

Hands-on design to assure successful design and delivery of public services through technology
Act as subject matter expert, facilitating design process and communicating design decisions
Take active role in Service and Interaction Design community, leading on developing and sharing good practice
Actively support retention, hiring, and team quality
Mentor and coach within design community
Contribute to overall design outcomes of engagement
Enable and hold others to account for producing high quality outputs
Make decisions which impact success of assigned work
Actively look to deliver positive outcome
Give feedback often

What we offer

Flexible benefit platform including Smart Tech scheme
Cycle to work scheme
Individual benefits allowance for Health care cash plan or Pension plan
Optional social and wellbeing calendar of events
30 days of paid annual leave plus bank holidays
Flexible Working Hours
Flexible Parental Leave
Part time remote working
Paid counselling as well as financial and legal advice

Fulltime

Airport Representative Team Leader

Our Customer Experience Airport Rep Team is an integral part of our business. Th...

Location

United Kingdom , Stansted

Salary:

30000.00 GBP / Year

TUI

Expiration Date

Until further notice

Requirements

Passionate about driving improved customer service and able to remain calm in high-pressure situations
experience in holding difficult conversations with customers and staff face-to-face
high standard of written and conversational communication with good attention to detail
ability to support a small team in resolving customer issues quickly and effectively
ability to make informed decisions and review/resolve simple escalated situations, often with tight deadlines
effective collaboration and networking skills
ability to work independently using your own initiative
confidence to escalate incidents where appropriate
ability to perform well in high pressure scenarios and multi-task
advocate for the wellbeing of customers and the team

Job Responsibility

Lead the shift, acting as the primary point of escalation and directing the team to where they are needed most
proactively attend to customers' needs and ensure the team is effectively managed in their day-to-day tasks
support the Customer Experience Airport Representatives and be a key contact for the Customer Operations Team, Ground Handling Agents, and Station Operations Coordinators at UK airports
solve issues on the spot, face-to-face, for customers on the day of travel, using pre-determined customer policies
work on a shift pattern basis (includes weekends, bank holidays, and nights) to support the wider Customer Operations Team
communicate incidents and customer trends daily to the Customer Operations Team and help the rep team find quick and efficient solutions
obtain and communicate data during daily operational disruptions
work at various UK airports as required, with pre-agreed petrol costs/expenses covered when not working at your pre-agreed base
always ensure the best possible level of customer care and service, balancing business and commercial needs
manage the team, keeping each staff member accountable for service delivered to customers

What we offer

Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’
health and wellbeing support in five key areas – Financial, Health, Social, Community and Career
excellent rates with foreign exchange and discounts with retailers
discovery day – time to spend working at a local charity or community
pension scheme and life assurance

Fulltime

Airport Representative Team Leader

Our Customer Experience Airport Rep Team is an integral part of our business. Th...

Location

United Kingdom , Stansted

Salary:

30000.00 GBP / Year

TUI

Expiration Date

Until further notice

Requirements

Passionate about driving improved customer service and able to remain calm in high-pressure situations
Experience in holding difficult conversations with customers and staff face-to-face
High standard of written and conversational communication with good attention to detail
Ability to support a small team in resolving customer issues quickly and effectively
Ability to make informed decisions and review/resolve simple escalated situations, often with tight deadlines
Effective collaboration and networking skills, with the ability to work independently using your own initiative and the confidence to escalate incidents where appropriate
Ability to perform well in high pressure scenarios, multi-task and advocate for the wellbeing of customers and the team

Job Responsibility

Lead the shift, acting as the primary point of escalation and directing the team to where they are needed most
Proactively attend to customers' needs and ensure the team is effectively managed in their day-to-day tasks
Support the Customer Experience Airport Representatives and be a key contact for the Customer Operations Team, Ground Handling Agents, and Station Operations Coordinators at UK airports to ensure a seamless experience for our customers
Solve issues on the spot, face-to-face, for our customers on the day of travel, using pre-determined customer policies
Work on a shift pattern basis (includes weekends, bank holidays, and nights) to support the wider Customer Operations Team in responding to operational disruptions
Communicate incidents and customer trends daily to the Customer Operations Team and help the rep team find quick and efficient solutions
Obtain and communicate data during daily operational disruptions
Work at various UK airports as required, with pre-agreed petrol costs/expenses covered when not working at your pre-agreed base
Always ensure the best possible level of customer care and service, balancing business and commercial needs by monitoring your own monetary spend within your delegated authority
Manage the team, keeping each staff member accountable for their service delivered to customers

What we offer

Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’
Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
Excellent rates with foreign exchange and discounts with retailers
Discovery day – time to spend working at a local charity or community
Pension scheme and life assurance

Fulltime

Task Support Advocate

Taskrabbit

Location:
Poland

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 12, 2025

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Job Description:

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Requirements:

Additional Information:

Job Posted:December 12, 2025

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Job Posted:
December 12, 2025