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The Task Lead (TL) is responsible for delivering on operational excellence in support of sales drivers, which provide the foundation for delivering an exceptional experience for all Ulta Beauty guests. This is accomplished by keeping fixtures stocked with merchandise, maintaining overall store cleanliness, completing tasks as assigned, supporting the leadership team with omni-channel processes, and completing select manager-related functions within the MIA device such as but not limited to Inventory Adjustments. They support the Merchandise Manager (MM) and Operations Manager (OM) through a focus on performance (operational metrics), people (peers and guests), and process (operating procedures and compliance standards). This position requires attention to detail and the ability to follow processes and procedures.
Job Responsibility:
Contribute to meeting or exceeding the store’s retail goals by ensuring all tasks are executed as planned and product is available for purchase
Meet compliance and execution goals related to task dashboard and ensure the timely completion of all operational processes, including the shipment and replenishment processes, merchandise sets, and inventory counts and procedures
Maintain prompt, regular attendance
Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served
Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance
Assist in the training of new Task Associates, and cross-training other associates in tasking
Stand out as a leader with the ability to engage and influence peers to achieve peak productivity and performance
Collaborate with managers and associates throughout the store to help grow the business
Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards
Adhere to Ulta Beauty’s dress code
Complete merchandise resets, planograms, marketing displays, physical inventory procedures, and processing shipment using Ulta Beauty’s technology and best practices
Support the leadership team by completing select manager-related functions within the MIA device, such as but not limited to, Inventory Adjustments
Assist with omni-channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
Drive operational excellence by keeping assigned work area replenished, signed, and faced, and ensuring testers are available
Maintain outstanding store standards and overall store cleanliness including salesfloor, restrooms, cashwrap, backroom, and break area
Protect company assets by following loss prevention best practices and providing exceptional guest service
Execute other operational tasks as directed
Requirements:
High school diploma is preferred
2 years of relevant work experience or equivalent combination of education and relevant work experience preferred
Proficient with basic technology (e.g., Point of Sale system and Apple devices)
Ability to work independently and as part of a team
Ability to problem solve
Work a flexible schedule to include early morning shifts, days, evenings, weekends, overnights, and holidays
Continuous mobility throughout the store during shift
Frequent standing, bending, pulling, pushing, reaching, and twisting during shift
Continuous and/or frequent lifting, carrying and/or moving up to 25 lbs. during shift
Continuous coordination and manipulation of objects during shift
Nice to have:
Proven ability to delegate, multi-task, and problem solve
Demonstrated knowledge and passion for operational excellence
Demonstrated experience in exceeding tasking goals and training new hires
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