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Tap manager

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Codebridge

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IT - Software Development

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Job Description:

TAP stands for Team, Account, and Project. A TAP Manager at Codebridge is a hybrid lead who keeps three plates spinning at once: guiding a design team, owning the client relationship, and steering delivery so projects land on time and with real product value. This role is ideal for a UI/UX designer ready to grow into leadership. You should have a confident grasp of modern product design practices—speak the language of Figma, evaluate usability and consistency, and translate business goals into clear, testable design work.

Job Responsibility:

  • Review design output for quality and coherence
  • Turn fuzzy business needs into crisp design briefs
  • Keep clients in the loop and help the team ship usable, on-brand, on-time results
  • Communicate with clients in fluent English (preferably without accent), in writing and on calls
  • Present effectively: run calls, ask the right questions, listen, and present the company and team
  • Clarify project details: scope, requirements, expectations, deadlines, budget, etc
  • Do follow-ups after meetings
  • keep the client informed about status and next steps
  • Work on customer satisfaction: collect regular feedback and improve quality and client “happiness”
  • Handle possible negative feedback and rare conflict situations
  • Do account management: see the big picture of the client, understand their strategic goals, and regularly explore how Codebridge can still be helpful
  • Use AI to speed up client comms (drafting structured follow-ups, summarizing calls, preparing option lists and risk notes)
  • Set clear tasks for the UI/UX team or for each designer individually
  • Review and refine project requirements together with the UI/UX designer
  • Work on test assignments together with designers: co-plan the approach, review iterations, and approve the final submission (no “fire-and-forget”)
  • Hold daily check-ins with designers (short stand-ups to sync priorities, blockers, next steps
  • Run regular 1-to-1s (weekly or biweekly) for feedback, growth, and early issue detection
  • Track workload and utilization
  • balance assignments to avoid idle time and overload
  • Maintain designer reporting (utilization, progress, risks, next milestones) and keep data up to date
  • Control performance: quality of deliverables sent to the client, meeting deadlines, and staying within budget
  • Monitor and maintain team spirit
  • keep the team aligned and working well together
  • Simple plan & checkpoints. Create a short plan in the tracker: milestones, demo dates, acceptance dates, and who is responsible for what
  • Budget control. Track estimate vs. burn-rate
  • flag variances early and offer options
  • Tracker hygiene. Keep tasks owned, estimated, dated, and updated daily (no stale items)
  • Monitor project health continuously. Watch scope, timeline, quality, risks every day
  • Plan team workload. Balance assignments, know when projects end, prevent idle/overload
  • After completion, publish case artifacts. Ensure credentials and case design are created
  • update Upwork and Behance profiles

Requirements:

  • Fluent English for calls and written communication
  • UI/UX literacy: you can review Figma files (auto-layout, components/variants, basic design systems), judge usability/consistency, and turn business goals into clear design tasks
  • Client comms: run structured calls, ask good questions, write concise follow-ups, keep stakeholders in the loop
  • Planning & tracking: keep a simple plan with milestones/checkpoints
  • maintain tracker hygiene (owners, estimates, dates, statuses updated daily)
  • Budget basics: understand estimate vs. burn-rate and flag variances early
  • Team routines: daily check-ins, regular 1-to-1s, basic reporting on utilization/progress/risks
  • Mindset: Responsibility, Independence, Diligence, Ownership, Critical thinking
  • Time overlap: work within agreed core hours and reply within a reasonable response SLA during those hours

Nice to have:

  • Hands-on background in UI/UX design or design-ops
  • Experience with US/EU clients and multiple parallel projects
  • Practice with SOW / Change Requests / Acceptance criteria
  • Experience preparing case artifacts (Upwork/Behance/Dribbble) after delivery
What we offer:
  • Leadership track: expand your management experience and take ownership of team, client, and project outcomes
  • Product impact: influence outcomes, not just pixels—from business goals to shipped product
  • Direct client work: regular communication with US/EU clients, transparent interaction without middle layers
  • Design-driven culture: we value strong design judgment
  • decisions are grounded in logic and product impact
  • Generous time off: 20 paid vacation days and 15 sick-leave days annually to recharge
  • Professional development: compensation for courses, certifications, and other learning opportunities
  • Flexible work options: work remotely or join us in our modern Kyiv office

Additional Information:

Job Posted:
December 07, 2025

Work Type:
Remote work
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