Talent Recruiter (Call Center) Job at QIC digital hub (Cairo)

Talent Business Partner

We are looking for a strong Talent Business Partner to support our Call Center d...

Location

Egypt , Cairo

Salary:

Not provided

QIC digital hub

Expiration Date

Until further notice

Requirements

3+ years of combined experience in HR and recruitment, ideally with solid exposure to both areas
Hands-on recruitment experience, ideally for agent-level, sales, customer support, telesales, customer experience, call center, or similar roles
Experience hiring for team lead, supervisor, or manager-level positions
Strong understanding of HR operations and employee lifecycle: onboarding, adaptation, employee support, HR administration, offboarding, and termination-related processes
Experience with payroll-related coordination, attendance, leaves, employee data, documentation, and internal HR workflows
English level C1, with clear spoken English, good pronunciation, and business vocabulary
Experience with tools such as Slack or similar messengers, Jira or other task trackers, HR systems like HiBob, and ATS / CRM platforms
Strong communication and stakeholder management skills
ability to work with both business leaders and employees
Ability to align different sides, smooth out conflicts, and find practical solutions

Job Responsibility

Managing full-cycle recruitment when needed: intake with hiring managers, sourcing, job postings, HR interviews, pipeline management, feedback, calibration, and offers
Hiring for agent-level, sales, customer support, team lead, and manager-level roles in a fast-paced environment
Partnering with Call Center leadership, managers, team leads, agents, and the Talent team
Understanding the business context, product, sales processes, team structure, and day-to-day operations
Supporting onboarding, probation period adaptation, employee lifecycle processes, and off-boarding
Handling HR admin support: days off, vacations, sick leave, documentation, attendance, employee data, and internal procedures
Supporting payroll-related coordination and maintain accurate HR records and workflows
Conducting 1:1s with key employees, gathering feedback, identifying pain points, and working on practical solutions together with the Talent team
Supporting improvements in HR policies, guidelines, administrative workflows, and operational processes
Monitoring team atmosphere, identify risks or conflicts, and help resolve them constructively

What we offer

Extra paid leave
Language classes
Meeting with experts
Professional development
QIC running club
Relocation support
Remote health insurance
Tax consultations
Travel discounts
USD, EUR, or AED salary payouts

Fulltime

High-Volume Corporate Recruiter

Allied Universal® is hiring a Corporate Recruiter - CEC (Client Experience Cente...

Location

United States , Richardson

Salary:

60000.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

Bachelor's degree in business, Communications, Psychology, or related degree
Associate's degree in business, Communications, Psychology, or related degree with a minimum of three (3) years of human resources/recruiting experience
High School diploma or equivalent combined with a minimum of five (5) years of human resources/recruiting experience
Minimum of one (1) year of experience in full life cycle recruiting, which includes sourcing, qualifying, networking, assessing, legal parameters, job analysis, wage and salary trends, relationship management, and due diligence
Experience with an applicant tracking system, preferably iCIMS
Sourcing experience using LinkedIn Recruiter, Indeed, ZipRecruiter, or similar tools
Highly resourceful, leveraging existing technology to source candidates through social media, employee lists from the competitive landscape, on-line networking, internet, and other website functions
Polished written and oral communication skills with the ability to communicate clear direction and expectations
modify messaging based on audience (executive, team, candidate etc.)
Able to create and foster collaborative consultative relationships with hiring managers

Job Responsibility

Recruitment Process and Candidate Selection: Utilize the Applicant Tracking System (iCIMS) and other sourcing channels (including community-based organizations) to drive applicant flow and develop strong talent pipelines, leveraging innovative strategies and market analysis to optimize recruitment efforts
Partner closely with senior and line management to gain a deep understanding of job responsibilities, define ideal candidate profiles, and provide expert guidance on recruiting strategy, salary ranges, and role requirements to attract the most qualified talent
Manage all aspects of the recruitment process, including requisition handling, reviewing applications, assessing candidate qualifications, conducting video interviews, and delivering thoroughly screened candidates to hiring teams
Coordinate and schedule interviews, lead feedback and selection discussions, and adjust criteria based on team input. Ensure the candidate selection process is compliant, engaging, and aligned with the company brand, instilling confidence in both the organization and opportunity
Work in collaboration with the members of the Talent Acquisition Team to identify, capture and report relevant and creative sourcing techniques to identify trends and assess progress
Candidate Experience: Promote and deliver a world-class, outstanding candidate experience, ensuring seamless engagement from initial outreach to the new hire start date
Extend verbal offers, manage negotiations, and collaborate with the Human Resources team to ensure candidate has cleared all pre-hire requirements before their targeted start date
Business Partnership: Facilitate tours to visitors such as candidates, new hires, leadership, etc.
Partner with CEC leaders within multiple business units to promote retention efforts between the call centers and divisional teams
evaluate employee retention and work with managers to adjust qualifications, ensuring higher employee success rates

What we offer

Pay: $60,000 base salary + 10% annual bonus eligibility + equity units
Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law

Fulltime

New

Talent Acquisition Specialist

We are looking for a Talent Acquisition Specialist to join our team on a Contrac...

Location

United States , Duluth

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in talent acquisition with a strong background in full-cycle recruiting
Experience staffing high volume call center representatives is preferred
Ability to manage high-volume hiring while maintaining organization, accuracy, and responsiveness
Proficiency with applicant tracking systems, including Dayforce or similar recruiting platforms
Demonstrated skill in sourcing, screening, and interviewing candidates across multiple channels
Experience supporting onboarding activities and coordinating pre-employment requirements
Working knowledge of employment practices, hiring compliance, and confidentiality standards
Strong communication and relationship-building skills for partnering with hiring managers, candidates, and external staffing providers

Job Responsibility

Lead full-cycle recruiting activities, including job posting creation, candidate sourcing, resume review, interviews, and offer coordination
Build talent pipelines by engaging both active and passive candidates through LinkedIn, referrals, networking, job fairs, and direct outreach strategies
Partner with hiring managers to define role requirements, evaluate applicants, and move candidates efficiently through the selection process
Coordinate pre-employment steps such as background screenings, skills assessments, interview planning, and related recruiting logistics
Maintain accurate candidate and requisition records in Dayforce and ensure recruiting data is current throughout the recruitment lifecycle
Support onboarding by managing new employee documentation, tracking completion of onboarding tasks, and helping deliver a smooth start for employees
Monitor contract and contract-to-placement recruiting activity, including agency coordination, hour tracking compliance, and invoice support
Prepare recruiting metrics and status updates for leadership, and recommend process improvements that enhance hiring speed, quality, and candidate satisfaction
Represent the company at recruiting events and job fairs to promote employment opportunities and strengthen employer brand visibility
Provide broader HR support as needed while handling confidential information carefully and following company policies and compliance requirements

What we offer

Medical, vision, dental, and life and disability insurance
Company 401(k) plan
Free online training

Fulltime

Sr. Process Specialist

To assist the Principal Process Specialist in managing the administration of Wor...

Location

Philippines , Muntinlupa City

Salary:

Not provided

Capital One

Expiration Date

Until further notice

Requirements

Total of 18 months of experience in a call center operations environment
Knowledge of call center business processes
Strong analytical skills and has the ability to analyze data impact for large Queues and call center operations performance management data
Results orientation with an emphasis for action, versatility, and adaptability
Critical thinking and problem solving skills
Strong communication skills
Management mindset with sound judgment
Ability to self-drive and work effectively with others
People management skills, including team formation, collaboration, and influencing (as applicable)

Job Responsibility

To assist the Principal Process Specialist in managing the administration of Workforce Management functions, such as Capacity and Footprint Execution, Schedule and Absence Management, Access Delivery and Governance, Intraday Management, and other supported tasks and process
To offer Workforce management-related consultation, leading and/or supporting the delivery of enhancements and projects
To partner with Operations and Functional teams through accurate and efficient execution and supporting overall strategy and performance
Supervises a team or manages assigned sub-function
Accurately create and maintain reports that provide insights into staffing forecast and layered role needs
Collaborate with onshore and local stakeholders e.g Capacity Planners, Recruitment, L&D, Operations, etc. to ensure timely delivery of staffing requirements
Acts as a subject matter expert in footprint related consults
Collaborate within Workforce, Operations and Functional teams in delivering business strategies that impact associate schedules
Provide support in managing associate schedules and off-phone activities in Calabrio Teleopti
Partake in company-wide initiatives and offer guidance based on availability and work requirements

Fulltime

New

Talent Acquisition Specialist

We are looking for a Talent Acquisition Specialist to join our team on a Contrac...

Location

United States , Duluth

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in talent acquisition with a strong background in full-cycle recruiting
Experience staffing high volume call center representatives is preferred
Ability to manage high-volume hiring while maintaining organization, accuracy, and responsiveness
Proficiency with applicant tracking systems, including Dayforce or similar recruiting platforms
Demonstrated skill in sourcing, screening, and interviewing candidates across multiple channels
Experience supporting onboarding activities and coordinating pre-employment requirements
Working knowledge of employment practices, hiring compliance, and confidentiality standards
Strong communication and relationship-building skills for partnering with hiring managers, candidates, and external staffing providers

Job Responsibility

Lead full-cycle recruiting activities, including job posting creation, candidate sourcing, resume review, interviews, and offer coordination
Build talent pipelines by engaging both active and passive candidates through LinkedIn, referrals, networking, job fairs, and direct outreach strategies
Partner with hiring managers to define role requirements, evaluate applicants, and move candidates efficiently through the selection process
Coordinate pre-employment steps such as background screenings, skills assessments, interview planning, and related recruiting logistics
Maintain accurate candidate and requisition records in Dayforce and ensure recruiting data is current throughout the recruitment lifecycle
Support onboarding by managing new employee documentation, tracking completion of onboarding tasks, and helping deliver a smooth start for employees
Monitor contract and contract-to-placement recruiting activity, including agency coordination, hour tracking compliance, and invoice support
Prepare recruiting metrics and status updates for leadership, and recommend process improvements that enhance hiring speed, quality, and candidate satisfaction
Represent the company at recruiting events and job fairs to promote employment opportunities and strengthen employer brand visibility
Provide broader HR support as needed while handling confidential information carefully and following company policies and compliance requirements

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

Fulltime

Assistant Manager, Talent Acquisition

JLL empowers you to shape a brighter way. Our people at JLL are shaping the futu...

Location

India , Hyderabad

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Proven experience in end to end talent acquisition
Experience in full-cycle recruiting & Sourcing
Understanding of all selection methods and techniques
Proficient in the use of social media and job boards
Willingness to understand the duties and competencies of different roles
Bachelor's in business administration, human resources or relevant field
Master's in Human Resources preferred

Job Responsibility

Determine current staffing needs and produce forecasts
Develop talent acquisition strategies and hiring plans
Lead employment branding initiatives
Perform sourcing to fill open positions and anticipate future needs
Plan and conduct recruitment and selection processes (interviews, screening calls etc.)
Take steps to ensure positive candidate experience
Assist in employee retention and development
Supervise recruiting personnel
Organize and/or attend career fairs, assessment centers or other events
Use metrics to create reports and identify areas of improvement

Fulltime

Senior Specialist, Talent Acquisition

JLL empowers you to shape a brighter way. Our people at JLL are shaping the futu...

Location

Philippines , Taguig

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Proven experience in end to end talent acquisition
Experience in full-cycle recruiting, sourcing for SEA Market
Understanding of all selection methods and techniques
Proficient in the use of social media and job boards
Willingness to understand the duties and competencies of different roles
Bachelor's in business administration, human resources or relevant field. Master's in Human Resources preferred.

Job Responsibility

Determine current staffing needs and produce forecasts
Develop talent acquisition strategies and hiring plans
Lead employment branding initiatives
Perform sourcing to fill open positions and anticipate future needs
Plan and conduct recruitment and selection processes (interviews, screening calls etc.)
Take steps to ensure positive candidate experience
Assist in employee retention and development
Supervise recruiting personnel
Organize and/or attend career fairs, assessment centers or other events
Use metrics to create reports and identify areas of improvement

Fulltime

Assistant Manager, Talent Acquisition

JLL empowers you to shape a brighter way. Our people at JLL are shaping the futu...

Location

Philippines , Taguig

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Proven experience in end to end talent acquisition
Experience in full-cycle recruiting, sourcing for SEA Market
Understanding of all selection methods and techniques
Proficient in the use of social media and job boards
Willingness to understand the duties and competencies of different roles
Bachelor's in business administration, human resources or relevant field. Master's in Human Resources preferred.
Excellent communicator
Well-organized
A leader and strategic thinker

Job Responsibility

Determine current staffing needs and produce forecasts
Develop talent acquisition strategies and hiring plans
Lead employment branding initiatives
Perform sourcing to fill open positions and anticipate future needs
Plan and conduct recruitment and selection processes (interviews, screening calls etc.)
Take steps to ensure positive candidate experience
Assist in employee retention and development
Supervise recruiting personnel
Organize and/or attend career fairs, assessment centers or other events
Use metrics to create reports and identify areas of improvement

Fulltime

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Talent Recruiter (Call Center)

Job Description

Job Responsibility

Requirements

What we offer

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