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This role is essential in fostering growth and excellence within the organization by creating and implementing strategies that build leadership capabilities, enhance employee skills, and ensure career development opportunities. The ideal candidate will drive initiatives that prepare technical and client-facing employees to deliver exceptional service while supporting long-term organizational success.
Job Responsibility:
Develop and execute talent management strategies that align with organizational goals and workforce planning needs
Design and implement leadership development programs for employees at various career stages
Manage and enhance the organization's Rewards & Recognition Program to boost engagement and performance
Oversee internship initiatives and create pathways for early-career talent
Lead succession planning efforts to maintain strong leadership and talent pipelines
Establish career frameworks and development pathways to support employee growth
Coordinate and deliver comprehensive onboarding programs, including orientation for new team members
Evaluate the effectiveness of training programs and use data-driven insights to improve outcomes
Collaborate with vendors to manage external training resources and program logistics
Facilitate workshops and training sessions to strengthen employee skills and knowledge
Requirements:
Minimum of 10 years of experience in talent management, organizational development, or related fields
Educational background in Organizational Development, Human Resource Management, or a similar discipline is preferred
Proven ability to work effectively with technical and operational leaders in technology-driven environments
Exceptional facilitation, communication, and collaboration skills, including experience engaging with executives
Strong organizational skills with a focus on scalability, process optimization, and documentation
Demonstrated integrity, professionalism, and ability to handle sensitive information confidentially
Proficiency with Microsoft Office and modern collaboration tools
Ability to anticipate needs, solve complex problems, and manage large-scale programs efficiently
Experience within Value Added Reseller (VAR), Managed Services Provider (MSP) desired
Nice to have:
Experience within Value Added Reseller (VAR), Managed Services Provider (MSP) desired
What we offer:
medical, vision, dental, and life and disability insurance