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The Talent Development and Culture Specialist supports the delivery of Leader and Associate Development and training programs. This Job is responsible for managing multiple administrative tasks and requests for CHRISTUS Talent Development and Culture programs by providing support to Directors, Managers, Consultants, Program Managers, and Learning Delivery Specialists, across all Ministries.
Job Responsibility:
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Order supplies for TD&C to facilitate Talent Development and Culture programs such as printing, office supplies, welcome kits, program awards, assessments, catering, food, decorations, books, etc.
Handle all aspects of requests related to DiSC and Strength Finders assessments
Support in coordinating schedules, events, sessions, meals, rooms, etc. Ensuring that rooms are equipped with necessary supplies and equipment
Establish and maintain relationships with vendors to ensure successful partnerships and manage issues, concerns, or new requests
Serves as a liaison with Accounting or others for processing and/or payment of invoices
Support and maintain technical knowledge of assigned applications such as learning management systems, catering software, general supplies orders, and print request systems
Maintain records and submit monthly reports for journal entry allocations
Upon request enroll/assign LMS courses, investigate inquiries, and support with attendance records
Respond to, prioritize, plan, and manage multiple requests from the Talent Development & Culture team in a timely manner
Perform other duties and special projects as assigned by a Director of Talent Development and Culture
Interact with and services as a point of contact for Digital HR, Talent Specialists, Program Managers, Human Resources Associates, Accounting, and long-term Contract Representatives (such as HHS, Morrison, etc.)
Proactively communicate with TD&C to ensure Welcome Kits for new Associates are ordered and delivered timely
Demonstrate strong organization, effective communication, and relationship skills
Maintain and demonstrate good teamwork through actions and job performance
Provide effective customer service by being courteous, polite, and friendly at all times
Acknowledge requests for assistance in order to help resolve any issues timely. Participate in departmental programs that promote and deliver exceptional customer service
Ensuring the services that he/she provides contribute to the successful accomplishment of the primary mission of the department
Able to make decisions independently based on standard policies and operating procedures
Requirements:
High school diploma/GED required
Associate’s degree or equivalent training and experience preferred
3-5 years of experience required
Experience with a Learning Management System preferred
Highly proficient in organizational, presentation, and oral and written communication skills
Highly able to multi-task and prioritize work
Highly Proficient knowledge of Microsoft Office suite (Word, Excel, PowerPoint, Publisher, Outlook)