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This position sits within the People Team and reports to the VP of Talent Experience and Inclusion. Serve as the primary advocate and key driver for our global Talent & Culture programs, collaborating with key stakeholders to co-create and lead initiatives tailored to the specific cultural and organizational needs of R&D. (R&D houses Product & Engineering and is led by Twilio's Chief Product Officer) You will be responsible for designing and executing talent programs and initiatives that connect enterprise-wide HR cycles to R&D's specific business goals - ensuring Twilio's Product & Engineering functions are effectively developing, assessing, and rewarding our top technical talent.
Job Responsibility
Serve as the main liaison between the global TED team and the R&D HRBPs & R&D LT
Design and execute a localization strategy that connects global HR cyclical programs to R&D's strategic goals, striking the right balance between standardized global offerings and bespoke R&D business needs
Build robust VP/SVP pipelines and guide targeted development to accelerate the readiness of key talent across the organization
Architect and deliver on a R&D talent development approach in partnership with business leaders and HRBPs, leveraging tools like calibration and succession, to deliver outcomes
Ensure the regular and effective assessment of employee skills and performance across R&D, enabling leadership to efficiently reward, promote, develop, and manage their teams
Design and maintain a functional talent and engagement scorecard to track adoption, outcomes, and continuous improvement of talent programs
Requirements
Bachelor's degree required
advanced degree or professional certifications in HR/OD preferred
Minimum 10+ years as an HRBP, talent management, or talent development (preferably in a global, matrixed environment)
Prior experience partnering with Engineering, Product, or R&D organizations in a fast-paced, global tech company
Deep understanding of cyclical HR processes (performance management, compensation, talent reviews/calibrations) with demonstrated ability to translate and adapt global corporate programs to meet specific business unit needs
Proven track record of working directly with senior leadership (Sr. Director, VP+) to design and execute leadership development, succession planning, and executive readiness programs
Excellent consultative skills with the ability to influence without direct authority, push back constructively, and act as a trusted coach to senior leaders and HR Business Partners
Strong communication, facilitation, and storytelling skills that engage diverse audiences and drive clarity in complex environments