Talent Care Specialist, MSP Job at Wilson HR

Talent Care Specialist

The MSP Talent Care Specialist plays a vital role in supporting the operational ...

Location

Mexico

Salary:

Not provided

Wilson HR

Expiration Date

Until further notice

Requirements

Customer Service Excellence: Demonstrated experience in a customer service-oriented role, preferably within MSP or staffing industries, with the ability to resolve queries swiftly and maintain high satisfaction levels
Payroll and Financial Acumen: A solid understanding of payroll processes, including compliance with tax and labor laws, and the ability to manage supplier payments and invoicing with precision
Vendor Management System (VMS) Expertise: Practical knowledge of VMS tools, with the capability to provide support on timesheet and expense reporting issues, and navigate system complexities
Communication Proficiency: Exceptional communication skills, both verbal and written, are essential for interacting with consultants, suppliers, and internal teams to resolve issues and provide clear instructions and feedback
Analytical and Problem-Solving Abilities: Adept at troubleshooting and resolving issues, with a strong attention to detail and a methodical approach to problem-solving
Educational Background: A Bachelor’s degree in Business Administration, Human Resources, or a related field is preferred, coupled with a minimum of 2 years of relevant experience in an MSP or similar support role
Multitasking and Prioritization: The capacity to effectively manage multiple tasks and priorities in a dynamic, fast-paced environment
Adaptability and Continuous Improvement: Openness to change and continuous improvement, with a proactive stance on learning and adopting new processes or technologies to enhance service offerings

Job Responsibility

Consultant Onboarding/Offboarding: Lead the process for payrolling onboarding and offboarding of consultants, ensuring a smooth transition into and out of client projects. This includes verifying work authorization, facilitating background checks, and ensuring timely and accurate completion of all necessary documentation
Contact Center Operations: Serve as a primary contact for the contact center, addressing and resolving queries related to payroll, supplier payments, and invoicing with efficiency and professionalism
Payroll Support: Provide comprehensive support for payroll-related questions, assisting consultants with inquiries about pay cycles, deductions, taxes, and any discrepancies they may encounter
Supplier Payments and Invoicing: Manage the process of supplier payments and invoicing, ensuring accuracy, timely processing, and alignment with contractual agreements
VMS Ad Hoc Support: Offer support for ad-hoc questions related to the Vendor Management System (VMS), including timesheet support, expense reporting, and system navigation
RASCI Model Implementation: Collaborate with both the central team and the delivery team under the RASCI (Responsible, Accountable, Supportive, Consulted, Informed) model to define clear roles and responsibilities, ensuring a cohesive approach to service delivery

What we offer

Unlimited paid time off (known as MyTime)
regional holidays
the opportunity to work from home
A comprehensive benefits package based on region that includes medical, dental, vision, disability and life insurance, and retirement savings

Fulltime

Production Operator - Meat Slicing

The Meals department are keen to promote excellent team work by employing people...

Location

United Kingdom , Trowbridge

Salary:

14.09 GBP / Hour

apetito UK

Expiration Date

May 24, 2026

Requirements

Experience of working to set standards and KPIs
Good standards in English and Math's
Experience of working in a production environment
Undertake Level 2 Food Safety training: a pass level must be obtained

Job Responsibility

Be able to use a meat slicer at the planned slicing speed
Set up the meat slicers, collect meat and fill out all paperwork
Slice meat to the required weight and number of slices
Change overs - wash the meatslicers and set up
Change overs – Clean the area, remove waste bags
Weigh on the multi-portion and twin portion line at the required speed
Ensure sliced meat is right first time
Inform the person running the area if there is a potential issue with the quality of the product
Follow correct personal hygiene procedures
Operate to a clean as you go policy

What we offer

Competitive salary – accredited Living Wage employer
25 days holiday per year, plus bank holidays
Option to purchase up to 5 additional days holiday per year
Discretionary annual bonus scheme
Pension scheme - employer matched contributions up to 4%
Life assurance scheme worth at least 1x annual salary
Subsidised canteen
Free parking
Free turkey or voucher at Christmas
apetito perks scheme including salary sacrifice options and retail discounts

Fulltime

Manager, Technical Support (SASE)

You will work firsthand with our valued customers to address their complex post-...

Location

Japan , Chiyoda, Tokyo

Salary:

Not provided

Palo Alto Networks Italia

Expiration Date

Until further notice

Requirements

BE/B.Tech in Computer Science or equivalent or equivalent military experience (MBA a plus)
10+ years experience in enterprise support and service delivery
Experience leading TAC Teams as part of a Global Support Organisation operating 24x7
Prior management experience leading a team of technical support engineers with abilities ranging from new in career to advanced
Experience developing, launching, expanding, and maintaining global technical education programs, including traditional methods of learning as well as progressive techniques and certifications
Problem Solving - Ability to troubleshoot independently in complex environments with mixed applications and protocols
Technical Acumen - Proven experience leading technical teams and ability to partner with Engineering
Escalation Management - Skilled in managing complex escalations
Communication - Excellent skills in collaborating with both technical and non-technical stakeholders

Job Responsibility

Customer Satisfaction - Customer support is a strategic differentiator for Palo Alto Networks - helping drive customer loyalty, positive reference and repeat business - You will be measured by your ability to achieve customer satisfaction goals
Operational Management - Daily management of case inflow, backlogs, updates, engineer adherence, case escalations and other applicable Technical Assistance Center dashboards and measurements
Performance Management - Ensure that team managers, leads and engineers have the resources, cross-functional relationships and processes necessary to ensure successful and sustained performance through release cycles
Training and Mentoring - Directly provide and otherwise ensure appropriate technical and soft skills training as well as mentoring
Establish Goals & Objectives - Set team goals in-line with overall organizational goals - Set and monitor specific goals and objectives for direct reports

Fulltime

Customer Delivery Driver/Picker

This position is working 20 hours per week, any 2 in 6 days including bank holid...

Location

United Kingdom , Coleraine

Salary:

13.45 GBP / Hour

apetito UK

Expiration Date

May 24, 2026

Requirements

Experience within a customer service-based role
Full UK Manual Driving Licence
Basic computer literacy including use of phone apps
Evidence of work stability
Basic secondary education

Job Responsibility

Deliver frozen meals to our customers in a timely manner
Picking orders within the coldstore
Using our app to update customers deliveries
Delivering exceptional customer service at all times
Undertake pre-shift inspection of your van
Drive safely, responsibly and within the law
Clean and refuel your van as and when needed
Contact the office with any discrepancies or delays
Ensure customer confidentiality
Helping the office team and picking team when required

What we offer

Competitive salary – accredited Living Wage employer
33 days holiday per year, including bank holidays (which are considered a normal working day)
Option to purchase up to 5 additional days holiday per year
Discretionary annual bonus scheme
Pension scheme - employer matched contributions up to 4%
Life assurance scheme worth at least 1x annual salary
Free turkey or voucher at Christmas
apetito perks scheme including salary sacrifice options and retail discounts

Parttime

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Roanoke

Salary:

16.00 - 24.00 USD / Hour

CVS Health

Expiration Date

July 12, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
Ability to complete required training within designated timeframe
Attention and Focus: Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner
Notice and understand patients’ reactions, and respond appropriately
Communication Skills: Use and understand verbal and written communication to interact with patients and colleagues

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business

What we offer

dental
vision
wellness resources
employee discounts
access to certain voluntary benefits

Parttime

Sr. Manager, Consulting Services, US Public Sector, NGFW/SASE (Active Clearance)

As the Senior Professional Services Manager for NGFW/SASE, you will be a critica...

Location

United States , Reston

Salary:

178000.00 - 245500.00 USD / Year

Palo Alto Networks Italia

Expiration Date

Until further notice

Requirements

7+ years leading and scaling Professional Services or Customer Success teams responsible for the successful deployment and ongoing operation of complex enterprise security architectures
5+ years of experience in a management role overseeing technical consultants, architects, Customer Success Engineers or Resident Engineers/Extended Expertise staff, with teams of 10+ technical resources
Proven expertise in managing the full Professional Services or Customer Success project lifecycle from pre-sales through to successful project closeout and revenue recognition
Strong foundational understanding of Internet security concepts and products, with a deep demonstrated knowledge of NGFW and SASE (Secure Access Service Edge) architecture and its components
Demonstrated experience running a profitable Professional Services or Customer Success business, including achieving revenue/margin targets, managing backlog, health and optimizing project closure rates
Experience with Professional Services Automation tools (e.g., Clarizen, Kantata), Sales Management tools (e.g., Salesforce), and Business Intelligence tools (e.g., Tableau)
Demonstrated ability to manage critical customer escalations effectively and ensure prompt resolution for high-profile clients
Excellent written and verbal communication skills with the ability to clearly articulate complex technical knowledge to non-technical individuals and leadership
Bachelor’s Degree or equivalent military experience
Ability to travel up to 25% domestically to customer sites and internal business meetings

Job Responsibility

Serve as the Professional Services leader for your team, ensuring service delivery exceeds customer expectations and drives high levels of customer engagement
Own the comprehensive financial and operational management of the business, which includes executing all activities tied to defined goals such as accelerating backlog retirement and ensuring accurate revenue
Drive operational excellence and ensure consistent operational discipline and accurate reporting, including ownership of key business metrics such as utilization and customer satisfaction
Ensure your team is appropriately staffed and has the necessary capacity to achieve quarterly goals, effectively managing a diverse mix of delivery resources to achieve optimal efficiency
Champion the integration of AI/ML tools to optimize internal Professional Services operations, drive efficiency in service delivery, and develop innovative execution strategies to increase team productivity
Collaborate with sales leadership, product, portfolio, and support teams, acting as the Professional Services liaison to enable client success
Build strong customer relationships and act as the point of contact for successfully handling customer escalations to maintain high satisfaction
Focus on the efficient delivery of standardized professional service offerings to accelerate the customer's time-to-value (TTV) and enforce high-quality delivery methodologies

What we offer

restricted stock units
bonus

Fulltime

Customer Delivery Driver/Picker

This position is working 40 hours per week (Monday to Friday), any 5 in 6 days i...

Location

United Kingdom , Dunmow

Salary:

13.45 GBP / Hour

apetito UK

Expiration Date

May 24, 2026

Requirements

Experience within a customer service-based role
Full UK Manual Driving Licence
Basic computer literacy including use of phone apps
Evidence of work stability
Basic secondary education

Job Responsibility

Deliver frozen meals to our customers in a timely manner
Picking orders within the coldstore
Using our app to update customers deliveries
Delivering exceptional customer service at all times
Undertake pre-shift inspection of your van
Drive safely, responsibly and within the law
Clean and refuel your van as and when needed
Contact the office with any discrepancies or delays
Ensure customer confidentiality
Helping the office team and picking team when required

What we offer

Competitive salary – accredited Living Wage employer
33 days holiday per year, including bank holidays
Option to purchase up to 5 additional days holiday per year
Discretionary annual bonus scheme
Pension scheme - employer matched contributions up to 4%
Life assurance scheme worth at least 1x annual salary
Free turkey or voucher at Christmas
apetito perks scheme including salary sacrifice options and retail discounts

Fulltime

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Easton

Salary:

17.00 - 27.00 USD / Hour

CVS Health

Expiration Date

July 11, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus
Customer Service and Team Orientation
Communication Skills
Mathematical Reasoning

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification

What we offer

dental
vision
wellness resources
employee discounts
access to certain voluntary benefits
other programs

Parttime

Select Country

Talent Care Specialist, MSP

Wilson HR

Location:
Mexico

Category:
Human Resources

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 18, 2026

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Talent Care Specialist, MSP

Wilson HR

Location:Mexico

Category:Human Resources

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 18, 2026

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Mexico

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Job Posted:
February 18, 2026