CrawlJobs Logo

Talent Care Specialist, MSP

wilsonhr.com Logo

Wilson HR

Location Icon

Location:
Mexico

Category Icon
Category:
Human Resources

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The MSP Talent Care Specialist plays a vital role in supporting the operational success of our Managed Service Provider (MSP) programs. This role is central to ensuring an outstanding experience for our consultants throughout their engagement lifecycle and serves as a critical touchpoint for both consultants and suppliers in resolving operational queries and issues.

Job Responsibility:

  • Consultant Onboarding/Offboarding: Lead the process for payrolling onboarding and offboarding of consultants, ensuring a smooth transition into and out of client projects. This includes verifying work authorization, facilitating background checks, and ensuring timely and accurate completion of all necessary documentation
  • Contact Center Operations: Serve as a primary contact for the contact center, addressing and resolving queries related to payroll, supplier payments, and invoicing with efficiency and professionalism
  • Payroll Support: Provide comprehensive support for payroll-related questions, assisting consultants with inquiries about pay cycles, deductions, taxes, and any discrepancies they may encounter
  • Supplier Payments and Invoicing: Manage the process of supplier payments and invoicing, ensuring accuracy, timely processing, and alignment with contractual agreements
  • VMS Ad Hoc Support: Offer support for ad-hoc questions related to the Vendor Management System (VMS), including timesheet support, expense reporting, and system navigation
  • RASCI Model Implementation: Collaborate with both the central team and the delivery team under the RASCI (Responsible, Accountable, Supportive, Consulted, Informed) model to define clear roles and responsibilities, ensuring a cohesive approach to service delivery

Requirements:

  • Customer Service Excellence: Demonstrated experience in a customer service-oriented role, preferably within MSP or staffing industries, with the ability to resolve queries swiftly and maintain high satisfaction levels
  • Payroll and Financial Acumen: A solid understanding of payroll processes, including compliance with tax and labor laws, and the ability to manage supplier payments and invoicing with precision
  • Vendor Management System (VMS) Expertise: Practical knowledge of VMS tools, with the capability to provide support on timesheet and expense reporting issues, and navigate system complexities
  • Communication Proficiency: Exceptional communication skills, both verbal and written, are essential for interacting with consultants, suppliers, and internal teams to resolve issues and provide clear instructions and feedback
  • Analytical and Problem-Solving Abilities: Adept at troubleshooting and resolving issues, with a strong attention to detail and a methodical approach to problem-solving
  • Educational Background: A Bachelor’s degree in Business Administration, Human Resources, or a related field is preferred, coupled with a minimum of 2 years of relevant experience in an MSP or similar support role
  • Multitasking and Prioritization: The capacity to effectively manage multiple tasks and priorities in a dynamic, fast-paced environment
  • Adaptability and Continuous Improvement: Openness to change and continuous improvement, with a proactive stance on learning and adopting new processes or technologies to enhance service offerings
What we offer:
  • Unlimited paid time off (known as MyTime)
  • regional holidays
  • the opportunity to work from home
  • a comprehensive benefits package based on region that includes medical, dental, vision, disability and life insurance, and retirement savings

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Icon
Wilson HR - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon
PREMIUM
More languages and countries
+ Unlock 31698 hidden job offers
Languages
English Čeština Deutsch Ελληνικά Español Français +15
Countries
United States United Kingdom India Canada Australia +
See plans
Plans from $2.99 / month

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Talent Care Specialist, MSP

Talent Care Specialist

The MSP Talent Care Specialist plays a vital role in supporting the operational ...
Location
Location
Mexico
Salary
Salary:
Not provided
wilsonhr.com Logo
Wilson HR
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Customer Service Excellence: Demonstrated experience in a customer service-oriented role, preferably within MSP or staffing industries, with the ability to resolve queries swiftly and maintain high satisfaction levels
  • Payroll and Financial Acumen: A solid understanding of payroll processes, including compliance with tax and labor laws, and the ability to manage supplier payments and invoicing with precision
  • Vendor Management System (VMS) Expertise: Practical knowledge of VMS tools, with the capability to provide support on timesheet and expense reporting issues, and navigate system complexities
  • Communication Proficiency: Exceptional communication skills, both verbal and written, are essential for interacting with consultants, suppliers, and internal teams to resolve issues and provide clear instructions and feedback
  • Analytical and Problem-Solving Abilities: Adept at troubleshooting and resolving issues, with a strong attention to detail and a methodical approach to problem-solving
  • Educational Background: A Bachelor’s degree in Business Administration, Human Resources, or a related field is preferred, coupled with a minimum of 2 years of relevant experience in an MSP or similar support role
  • Multitasking and Prioritization: The capacity to effectively manage multiple tasks and priorities in a dynamic, fast-paced environment
  • Adaptability and Continuous Improvement: Openness to change and continuous improvement, with a proactive stance on learning and adopting new processes or technologies to enhance service offerings
Job Responsibility
Job Responsibility
  • Consultant Onboarding/Offboarding: Lead the process for payrolling onboarding and offboarding of consultants, ensuring a smooth transition into and out of client projects. This includes verifying work authorization, facilitating background checks, and ensuring timely and accurate completion of all necessary documentation
  • Contact Center Operations: Serve as a primary contact for the contact center, addressing and resolving queries related to payroll, supplier payments, and invoicing with efficiency and professionalism
  • Payroll Support: Provide comprehensive support for payroll-related questions, assisting consultants with inquiries about pay cycles, deductions, taxes, and any discrepancies they may encounter
  • Supplier Payments and Invoicing: Manage the process of supplier payments and invoicing, ensuring accuracy, timely processing, and alignment with contractual agreements
  • VMS Ad Hoc Support: Offer support for ad-hoc questions related to the Vendor Management System (VMS), including timesheet support, expense reporting, and system navigation
  • RASCI Model Implementation: Collaborate with both the central team and the delivery team under the RASCI (Responsible, Accountable, Supportive, Consulted, Informed) model to define clear roles and responsibilities, ensuring a cohesive approach to service delivery
What we offer
What we offer
  • Unlimited paid time off (known as MyTime)
  • regional holidays
  • the opportunity to work from home
  • A comprehensive benefits package based on region that includes medical, dental, vision, disability and life insurance, and retirement savings
  • Fulltime
Read More
Arrow Right

Automotive Detailer - Car Washer - Flamingo

Enterprise Mobility is seeking a responsible, dedicated person to join our team ...
Location
Location
United States , Las Vegas
Salary
Salary:
15.00 USD / Hour
enterprisemobility.com Logo
Enterprise Holdings
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must be at least 18 years old
  • Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
  • No drug or alcohol related conviction on driving record in the past 3 years
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Job Responsibility
Job Responsibility
  • Clean, sanitize, vacuum, and prepare vehicle interior according to industry-standard protocols
  • Wash, clean and dry the vehicle's exterior - this might include cars of different sizes, as well as vans and trucks.
  • Check fuel level and warning lights: inspect windshield for damage
  • factory reset/restore vehicle setting to clear prior customer data
  • check for customer items and place anything of value in Lost & Found
  • verify that registration is present, current and matches the license plate.
  • Check fluid levels and add as needed
  • check tire condition, pressure and tread depth
  • inspect vehicle exterior for damage
  • Fuel and stage vehicle
What we offer
What we offer
  • Paid time off
  • Consistent full time 40 hour per week schedule
  • Employee discount
  • Retirement savings plan including 401k with matching profit sharing
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development
  • Fulltime
Read More
Arrow Right

Shift Supervisor

We're building a world of health around every individual — shaping a more connec...
Location
Location
United States , Dallas
Salary
Salary:
16.50 - 24.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
July 12, 2026
Flip Icon
Requirements
Requirements
  • Deductive reasoning ability, analytical skills and computer skills
  • Advanced communication skills and supervision skills
  • Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
  • Experience as a retail supervisor
Job Responsibility
Job Responsibility
  • Management: Work effectively with store management and store crews
  • Supervise the store's crew through assigning, directing and following up of all activities
  • Effectively communicate information both to and from store management and crews
  • Customer Service: Assist customers with their questions, problems and complaints
  • Promote CVS customer service culture
  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
  • Maintain customer/patient confidentiality
  • Merchandise/Presentation: Price merchandise
  • Stock shelves
  • Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
What we offer
What we offer
  • Dental
  • Vision
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Parttime
Read More
Arrow Right

Business Development Executive

Brook Street Recruitment is partnering with a leading digital marketing business...
Location
Location
United Kingdom , Belfast
Salary
Salary:
29000.00 GBP / Year
brookstreet.co.uk Logo
Brook-St Hiredonline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A consistent track record of hitting or exceeding sales targets
  • Experience in telesales, account management, or consultative sales
  • Strong understanding of digital marketing / online advertising (or the ability to learn quickly)
  • Excellent communication skills - able to simplify complex solutions into clear value
  • A proactive, resilient, and results-driven mindset
  • Strong relationship-building and stakeholder management skills
Job Responsibility
Job Responsibility
  • Managing and developing an existing customer base to exceed retention and revenue targets
  • Making outbound calls to prospective clients and manage existing clients
  • Identifying up sell and cross-sell opportunities across a full suite of digital solutions
  • Delivering insightful account reviews, using performance data to drive client decisions
  • Building strong, lasting relationships and becoming a go-to partner for your clients
  • Creating and executing account growth plans to maximise spend and value
  • Collaborating with internal teams to ensure seamless delivery and client satisfaction
  • Keeping your pipeline and activity accurately updated in CRM systems
What we offer
What we offer
  • Basic salary up to £29,000 (DOE)
  • Uncapped commission - OTE £50k+
  • Gold Award Incentive - luxury 2-day trip to the Algarve
  • Career development - structured progression and Aspire training programme
  • Exclusive discounts across 900+ retailers
  • Wellbeing support - gym discounts, eye care, mental health resources
  • Enhanced pension & life insurance
  • Employee Assistance Programme (24/7 support)
  • A genuinely supportive, high-energy team environment
  • Fulltime
Read More
Arrow Right

Store Manager In Training

The Store Manager In Training (SMIT) job is a development focused role that is c...
Location
Location
United States , Grosse Pointe
Salary
Salary:
18.50 - 26.25 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
July 12, 2026
Flip Icon
Requirements
Requirements
  • Communicate well verbally and in writing to support and lead your team
  • Perform customer care duties to provide high levels of service
  • Execute merchandising strategies to support store sales growth
  • Manage the store inventory and assets to maintain profitability
  • High School diploma or GED
  • Bachelor's Degree
  • Retail management experience, or experience as a CVS Supervisor
Job Responsibility
Job Responsibility
  • Actively engage with your leader in Key Learning Experiences to support you on your path to promotion during the structured program
  • Support your store as management team member and lead in a manner that is consistent with CVS values and policies
  • Engage your colleagues in support of the company's purpose of 'helping people on their path to better health'
  • Be willing to accept promotion roles with the market that you work in
What we offer
What we offer
  • medical coverage
  • dental coverage
  • vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
  • Fulltime
Read More
Arrow Right

Business Development Executive

Ready to break into the booming renewable energy sector? Business Development Ex...
Location
Location
United Kingdom , Nuneaton
Salary
Salary:
28000.00 - 32000.00 GBP / Year
brookstreet.co.uk Logo
Brook-St Hiredonline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Degree qualified in Business or Engineering
  • MUST have a technical sales background
  • Experience within construction, HVAC, M&E, engineering or renewables
  • Strong communication and relationship-building skills
  • Proactive, driven, and confident generating new business
Job Responsibility
Job Responsibility
  • Driving new business within the construction & renewables sector
  • Building relationships with developers, architects & contractors
  • Managing and developing a strong sales pipeline
  • Supporting projects through to tender stage
What we offer
What we offer
  • Hybrid working (1 day in the office)
  • Full training in a future-proof industry
  • Excellent commission potential
  • Growing, forward-thinking company
  • Fulltime
Read More
Arrow Right

Shift Supervisor

We're building a world of health around every individual — shaping a more connec...
Location
Location
United States , Madisonville
Salary
Salary:
16.00 - 23.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
July 12, 2026
Flip Icon
Requirements
Requirements
  • Deductive reasoning ability, analytical skills and computer skills
  • Advanced communication skills and supervision skills
  • Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
  • High School diploma or equivalent preferred but not required
Job Responsibility
Job Responsibility
  • Work effectively with store management and store crews
  • Supervise the store's crew through assigning, directing and following up of all activities
  • Effectively communicate information both to and from store management and crews
  • Assist customers with their questions, problems and complaints
  • Promote CVS customer service culture
  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
  • Maintain customer/patient confidentiality
  • Price merchandise
  • Stock shelves
  • Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
What we offer
What we offer
  • dental
  • vision
  • wellness resources
  • employee discounts
  • access to certain voluntary benefits
  • Parttime
Read More
Arrow Right

Team Leader

The role of the Team Leader is to provide support and guidance to a team of soci...
Location
Location
United Kingdom , Southsea
Salary
Salary:
13.40 GBP / Hour
choicecaregroup.com Logo
Choice Care Group
Expiration Date
May 28, 2026
Flip Icon
Requirements
Requirements
  • Experience in the care sector
  • Willingness to learn and expand on previous knowledge
  • Being patient, reliable, flexible, a team player and a good communicator
Job Responsibility
Job Responsibility
  • Provide support and guidance to a team of social care workers
  • Lead by example
  • Liaise with the seniors in the home reporting any matters of concern
  • Taking the lead with supporting adults with learning disabilities and complex needs in a residential care environment
  • Supervising a team and assisting with the overall management of the home
  • Liaising with managers and other shift leaders
  • Executing any tasks allocated in a professional, timely and accurate manner
  • Supervising and sharing mealtimes with residents to encourage a positive attitude towards food and dining
  • Assisting residents in their daily activities whether this be in or away from the home
  • Using your initiative when supporting residents during their activities and with day-to-day tasks
What we offer
What we offer
  • Learning Academy - Adult Care Worker Level 2 and Lead Adult Care Worker Level 3 qualifications for all staff
  • Holiday entitlement - starting from 28 days inclusive of Bank Holidays
  • Sick pay entitlement
  • Employee Assistance Programme - comprehensive health and wellbeing support for staff
  • Refer a friend scheme - enjoy a payment of £500 when you recruit a friend to Choice Care
  • Choiceversary - staff receive vouchers of £75 after 5 years, £100 after 10 years and £150 after 15 years to celebrate their commitment to Choice Care
  • Christmas bonus - vouchers for all staff members
  • Life insurance
  • Annual staff awards - this year each winner received £400 and we had over 30 winners in total
  • Complex in-house training - this includes our Advanced Management Development Programme for managers in the making and our Foundation Management Development Programme for rising stars
  • Fulltime
!
Read More
Arrow Right