CrawlJobs Logo

Talent Care Specialist, MSP

wilsonhr.com Logo

Wilson HR

Location Icon

Location:
Mexico

Category Icon
Category:
Human Resources

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The MSP Talent Care Specialist plays a vital role in supporting the operational success of our Managed Service Provider (MSP) programs. This role is central to ensuring an outstanding experience for our consultants throughout their engagement lifecycle and serves as a critical touchpoint for both consultants and suppliers in resolving operational queries and issues.

Job Responsibility:

  • Consultant Onboarding/Offboarding: Lead the process for payrolling onboarding and offboarding of consultants, ensuring a smooth transition into and out of client projects. This includes verifying work authorization, facilitating background checks, and ensuring timely and accurate completion of all necessary documentation
  • Contact Center Operations: Serve as a primary contact for the contact center, addressing and resolving queries related to payroll, supplier payments, and invoicing with efficiency and professionalism
  • Payroll Support: Provide comprehensive support for payroll-related questions, assisting consultants with inquiries about pay cycles, deductions, taxes, and any discrepancies they may encounter
  • Supplier Payments and Invoicing: Manage the process of supplier payments and invoicing, ensuring accuracy, timely processing, and alignment with contractual agreements
  • VMS Ad Hoc Support: Offer support for ad-hoc questions related to the Vendor Management System (VMS), including timesheet support, expense reporting, and system navigation
  • RASCI Model Implementation: Collaborate with both the central team and the delivery team under the RASCI (Responsible, Accountable, Supportive, Consulted, Informed) model to define clear roles and responsibilities, ensuring a cohesive approach to service delivery

Requirements:

  • Customer Service Excellence: Demonstrated experience in a customer service-oriented role, preferably within MSP or staffing industries, with the ability to resolve queries swiftly and maintain high satisfaction levels
  • Payroll and Financial Acumen: A solid understanding of payroll processes, including compliance with tax and labor laws, and the ability to manage supplier payments and invoicing with precision
  • Vendor Management System (VMS) Expertise: Practical knowledge of VMS tools, with the capability to provide support on timesheet and expense reporting issues, and navigate system complexities
  • Communication Proficiency: Exceptional communication skills, both verbal and written, are essential for interacting with consultants, suppliers, and internal teams to resolve issues and provide clear instructions and feedback
  • Analytical and Problem-Solving Abilities: Adept at troubleshooting and resolving issues, with a strong attention to detail and a methodical approach to problem-solving
  • Educational Background: A Bachelor’s degree in Business Administration, Human Resources, or a related field is preferred, coupled with a minimum of 2 years of relevant experience in an MSP or similar support role
  • Multitasking and Prioritization: The capacity to effectively manage multiple tasks and priorities in a dynamic, fast-paced environment
  • Adaptability and Continuous Improvement: Openness to change and continuous improvement, with a proactive stance on learning and adopting new processes or technologies to enhance service offerings
What we offer:
  • Unlimited paid time off (known as MyTime)
  • regional holidays
  • the opportunity to work from home
  • a comprehensive benefits package based on region that includes medical, dental, vision, disability and life insurance, and retirement savings

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Icon
Wilson HR - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon
PREMIUM
More languages and countries
+ Unlock 2455 hidden job offers
Languages
English Čeština Deutsch Ελληνικά Español Français +15
Countries
United States United Kingdom India Canada Australia +
See plans
Plans from $2.99 / month

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Talent Care Specialist, MSP

Talent Care Specialist

The MSP Talent Care Specialist plays a vital role in supporting the operational ...
Location
Location
Mexico
Salary
Salary:
Not provided
wilsonhr.com Logo
Wilson HR
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Customer Service Excellence: Demonstrated experience in a customer service-oriented role, preferably within MSP or staffing industries, with the ability to resolve queries swiftly and maintain high satisfaction levels
  • Payroll and Financial Acumen: A solid understanding of payroll processes, including compliance with tax and labor laws, and the ability to manage supplier payments and invoicing with precision
  • Vendor Management System (VMS) Expertise: Practical knowledge of VMS tools, with the capability to provide support on timesheet and expense reporting issues, and navigate system complexities
  • Communication Proficiency: Exceptional communication skills, both verbal and written, are essential for interacting with consultants, suppliers, and internal teams to resolve issues and provide clear instructions and feedback
  • Analytical and Problem-Solving Abilities: Adept at troubleshooting and resolving issues, with a strong attention to detail and a methodical approach to problem-solving
  • Educational Background: A Bachelor’s degree in Business Administration, Human Resources, or a related field is preferred, coupled with a minimum of 2 years of relevant experience in an MSP or similar support role
  • Multitasking and Prioritization: The capacity to effectively manage multiple tasks and priorities in a dynamic, fast-paced environment
  • Adaptability and Continuous Improvement: Openness to change and continuous improvement, with a proactive stance on learning and adopting new processes or technologies to enhance service offerings
Job Responsibility
Job Responsibility
  • Consultant Onboarding/Offboarding: Lead the process for payrolling onboarding and offboarding of consultants, ensuring a smooth transition into and out of client projects. This includes verifying work authorization, facilitating background checks, and ensuring timely and accurate completion of all necessary documentation
  • Contact Center Operations: Serve as a primary contact for the contact center, addressing and resolving queries related to payroll, supplier payments, and invoicing with efficiency and professionalism
  • Payroll Support: Provide comprehensive support for payroll-related questions, assisting consultants with inquiries about pay cycles, deductions, taxes, and any discrepancies they may encounter
  • Supplier Payments and Invoicing: Manage the process of supplier payments and invoicing, ensuring accuracy, timely processing, and alignment with contractual agreements
  • VMS Ad Hoc Support: Offer support for ad-hoc questions related to the Vendor Management System (VMS), including timesheet support, expense reporting, and system navigation
  • RASCI Model Implementation: Collaborate with both the central team and the delivery team under the RASCI (Responsible, Accountable, Supportive, Consulted, Informed) model to define clear roles and responsibilities, ensuring a cohesive approach to service delivery
What we offer
What we offer
  • Unlimited paid time off (known as MyTime)
  • regional holidays
  • the opportunity to work from home
  • A comprehensive benefits package based on region that includes medical, dental, vision, disability and life insurance, and retirement savings
  • Fulltime
Read More
Arrow Right

Sr. Full-Stack Web Developer

We are seeking a motivated and innovative Sr. Full-Stack Web Developer to join o...
Location
Location
United States , Charlotte
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience with Laravel or similar PHP frameworks
  • 3+ years of experience with Vue.js or comparable JavaScript frameworks
  • Strong experience with MySQL and relational databases
  • Solid understanding of software design patterns and development best practices
  • 1+ years of experience serving as a team lead, mentor, or technical resource for smaller development teams
  • Ability to collaborate effectively with both technical and non-technical stakeholders
Job Responsibility
Job Responsibility
  • Collaborate with developers, designers, and business stakeholders to deliver high-quality web applications and user experiences
  • Contribute to the ongoing evolution of the company’s technology stack and advocate for development best practices
  • Develop and maintain scalable, responsive applications across desktop and mobile platforms
  • Stay current with emerging trends and technologies in web and mobile development
  • Support and mentor junior developers while contributing as a technical resource for the team
  • Work closely with cross-functional teams to scope, develop, and deliver projects on time
What we offer
What we offer
  • Medical
  • Vision
  • Dental
  • Life and disability insurance
  • 401(k) plan
  • Free online training
  • Fulltime
Read More
Arrow Right

Assistant Building Surveyor

A multi-disciplinary construction consultancy based in London is looking to recr...
Location
Location
United Kingdom , Kent
Salary
Salary:
30000.00 - 36000.00 GBP / Year
https://brandonjames.co.uk Logo
Brandon James
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • BSc/MSc in Building Surveying or a RICS-accredited degree
  • Previous experience in a consultancy environment is advantageous
  • Strong written and verbal communication skills
  • Proactive, collaborative, and focused on achieving chartered status
  • Eager to learn, self-motivated, and adaptable
Job Responsibility
Job Responsibility
  • Supporting the delivery of a range of professional and project-based services
  • Providing advice on the design, construction, maintenance, and repair of properties
  • Working on projects across multiple sectors, including education, residential, and commercial
  • Collaborating with senior surveyors and engaging directly with clients
  • Advancing through your APC with structured training and mentorship
What we offer
What we offer
  • 25 days annual leave plus bank holidays
  • Cycle to work scheme
  • Gym membership and fitness funding
  • Dental and eyecare vouchers
  • Retail discounts
  • Employee Assistance Programme
  • Pension scheme
  • Electric vehicle scheme
  • Family and friend benefits
  • Fulltime
Read More
Arrow Right

Store Associate

We're building a world of health around every individual — shaping a more connec...
Location
Location
United States , Norton
Salary
Salary:
15.00 - 19.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
July 04, 2026
Flip Icon
Requirements
Requirements
  • At least 16 years of age
  • Remaining upright on the feet, particularly for sustained periods of time
  • Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
  • Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details
Job Responsibility
Job Responsibility
  • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
  • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
  • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
  • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
  • Supporting opening and closing store activities, when needed
  • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
  • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
  • Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health
What we offer
What we offer
  • Dental
  • Vision
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Parttime
Read More
Arrow Right

Permits Officer

Your Next Opportunity: Campbell Property Group (CPG), one of Australia’s leading...
Location
Location
Australia , Beresfield
Salary
Salary:
70000.00 - 80000.00 AUD / Year
domainehomes.com.au Logo
DOMAINE HOMES
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 2 years experience in residential building, construction, or related planning/certification/drafting/approvals
  • Experience preparing or reviewing documents for council, CDC, or certifier submission processes
  • Experience maintaining submission/approval records and logging permit milestones in internal systems
  • Exposure to working in a high-volume administrative or compliance-based environment
  • Familiarity with residential design documentation such as site plans, elevations, and shadow diagrams
  • Basic understanding of NSW building regulations, council planning codes, and CDC approval pathways
  • Working knowledge of development application and building permit processes
  • Awareness of key documentation requirements for council and certifier submissions (e.g. BASIX, 149 certificates, title plans)
  • Proficient in using relevant software platforms e.g. Microsoft Office Suite, internal CRM/scheduling systems, document management tools
  • Well organised with a high attention to detail
Job Responsibility
Job Responsibility
  • Prepare and submit accurate DA and CDC applications to authorities within agreed timeframes
  • Ensure all supporting documents are correct and complete prior to lodgement
  • Monitor application status and follow up on outstanding items proactively
  • Conduct pre-lodgement file reviews in line with council, CDC, and internal policy standards
  • Flag missing documentation or design non-compliances with relevant internal teams
  • Maintain records of submissions, approvals, and conditions in compliance with filing protocols
  • Log and track permit milestones in internal systems for visibility and reporting
  • Ensure DA conditions are recorded and handed to Estimating within 48 hours
  • Provide regular status updates to internal teams, including Sales, Drafting, and Estimating
  • Liaise with Customer Service Consultants to keep customers informed of delays or approvals
What we offer
What we offer
  • Competitive salary
  • flexible working options
  • Health and wellbeing perks – gym discounts, health insurance, annual nutrition & fitness check-ins
  • Retail discounts across travel, groceries, and lifestyle
  • Savings on home builds, trades, suppliers, and utilities
  • Ongoing learning and development through the CPG Academy
  • Generous leave – including parental, volunteer, and community service leave
  • Wellbeing support for you and your family (EAP, financial coaching, health programs)
  • Fulltime
Read More
Arrow Right

Assistant Building Surveyor

A UK leading specialist surveying and property practice, are looking for a Assis...
Location
Location
United Kingdom , Surrey
Salary
Salary:
30000.00 - 36000.00 GBP / Year
https://brandonjames.co.uk Logo
Brandon James
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • BSc or MSc in Building Surveying
  • or an RICS accredited degree with 2+ years' of Building Surveying experience
  • A consultancy or private practice background
  • A started APC diary
  • Quick learner, self-motivated and dedicated to APC progression
Job Responsibility
Job Responsibility
  • Exposed to a wide variety of professional services including party wall, dilapidations, PPM, employers agent, schedules of condition and TDD
  • Working on exciting projects across numerous sectors including office, education, sport and residential
What we offer
What we offer
  • 25 days annual leave + BH
  • Bonus structure
  • APC support
  • Professional fees paid
  • Sport benefits
  • Healthcare scheme
  • Flexible working structure
  • Continuous development opportunities
  • Retail benefit scheme
  • Social company events
  • Fulltime
Read More
Arrow Right

Store Associate

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Kahului
Salary
Salary:
16.00 - 23.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
July 04, 2026
Flip Icon
Requirements
Requirements
  • At least 16 years of age
  • Remaining upright on the feet, particularly for sustained periods of time
  • Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
  • Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details
Job Responsibility
Job Responsibility
  • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
  • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
  • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
  • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
  • Supporting opening and closing store activities, when needed
  • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
  • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
  • Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health
What we offer
What we offer
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Fulltime
Read More
Arrow Right

SAP Basis/Security Sr Consultant

Position's General Duties and Tasks In these roles you will be responsible for:...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Knowledge of system development methodology, project management and system architecture. Demonstrated analytical / problem solving skills.
  • Ability to consider IT and business challenges.
  • Solid influencing and communication skills. Ability to translate between non-technical business users and technical IT resources. Strong client service attitude.
  • Organizational and time management skills.
  • Problem troubleshooting and resolution for escalated calls.,SAProuter setup and OSS configuration
  • Setting up SAP Logon groups, Offline/ Online backups at SAP level and backing Up (Redo Logs – online redo logs and offline redo logs with respect to oracle)
  • Naming Conventions for Backup Tapes, Database restoration and recovery, SAP installation/ re-installation and configuration
  • Planning and managing support packages and kernel patch upgradations, client copies/ transports.
  • Planning and executing database upgrades, Database Verification, Oracle parameter review and analysis and recommendations for changes to optimize performance.
  • ,Increasing Online redo log groups, Evaluating Results of the DB System Checks monitoring and management, Configuration of EWA
Job Responsibility
Job Responsibility
  • SAP BAsis & Security Technical for Traditional AMS Services. Excellent Communication skills.
  • should have worked on Support projects, upgrade/ OS/DB migration
  • Expertise in handing AMS Projects/tickets and should have a minimum of 3 end to end BW implementation experience
  • Having a minimum of 7-9 yrs of hands-on work experience.
  • SAP Administration, Support packages, Printer config, BEx installation, Solution Manager
  • will need to support ECC, PI, BW. APO, GATP BODS systems
  • Flexible to work in different shifts as per project need.
  • Fulltime
Read More
Arrow Right