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Hybrid-Talent and Performance Programs Manager, Total Rewards. The Talent and Performance Programs Manager plays a key role in shaping how team members experience, grow, and thrive across the organization. This role leads the design and delivery of impactful talent, performance, engagement, and retention programs, partnering closely with leaders and HR teams across the business. You'll use data, strong program management skills, and collaboration to build meaningful, scalable solutions that support both current workforce needs and future talent strategy. It's an opportunity to influence culture, elevate performance, and make a lasting impact at every stage of the talent lifecycle. To give you an idea of team structure, this role will report directly to the Senior Director of Human Resources, Talent and Rewards and will work in a highly collaborative fashion with leaders across the company including Operations, Professional Learning and Development, Leadership Development, Talent Acquisition, Talent Management, Communications-+, DEI, and Wellness to name a few.
Job Responsibility
Design and implement impactful programs across each stage of the talent lifecycle to ensure a consistent team member experience and to foster a culture of engagement and retention
Advance talent management efforts across the company including talent reviews, succession planning, feedback collection (multi-level), goals, and individual development plans
Collaborate across functions to design new programs to support the company's current and future talent needs using strong program/project management techniques to develop multi-year recommendations
Own the design and delivery of annual performance management efforts
Evaluate and refine selection assessments in collaboration with Functional Leaders, our Talent Acquisition Team, and third-party consultants
In partnership with HR Talent teams, collect and analyze employee sentiment data and feedback through a variety of methods including survey, focus groups, etc. to understand employee needs and measure program effectiveness
Develop and implement effective stay strategies to support leaders in retention efforts
Develop and deliver presentations to varying levels of leadership through the company to communicate findings and support the development of action plans
Develop program metrics, analyze data, and identify trends to inform program development and improvement
Utilize available communication channels and strategies to keep leaders and employees informed and engaged
Lead engagement and retention focused working groups and steercos to execute company goals and strategies focused on attraction, engagement, and retention efforts
Effectively configure and maintain applicable HR technology and products to deliver programs and measure results (HCM/HRIS, Survey Software, Assessment Software, Data and Reporting systems)
Stay up to date and informed of industry trends, developments, and best practices to support constant and never-ending improvement
Requirements
Bachelor's degree in Human Resources, I/O Psychology or a related field with 3+ years of experience, or eight years of experience human resources program development or similar
Practical knowledge of hiring assessments, employee engagement, feedback collection, and program management concepts including programs and data within HCM systems
Strong computer skills, including experience with Microsoft Word, Outlook, Excel, and PowerPoint
Strong organizational skills, accuracy, and attention to detail
Ability to work well under pressure and prioritize multiple tasks meeting deadlines effectively
Strong analytical and problem-solving skills
Strong verbal and written communication skills
High level of maturity, personal initiative, and sound judgment
Nice to have
Master's Degree in Human Resources, Psychology or a related field
SHRM-SCP, CP or HRCI Certification
Experience with UKG, SAP, and/or Workday
Demonstrated proficiency in partnering and effectively communicating with various roles and levels of management