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Arcadia Home Care and Staffing - an Addus family company Logo Arcadia Home Care and Staffing - an Addus family company · Human Resources

Talent Acquisition Operations Specialist

United States, Frisco · Job Posted January 07, 2026
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Job Description

Join us as a Talent Acquisition Operations Specialist and be the behind-the-scenes engine that powers our high volume hiring success for Addus HomeCare. In this role, you won’t be recruiting—but you will ensure our hiring teams have what they need to succeed. You'll support branch teams and train new users on recruitment tools, guide teams on system best practices, and serve as our resident expert on the ATS. From troubleshooting technical issues to rolling out new features and improvements, you'll be the go-to person.

Job Responsibility

  • Serve as the go-to resource for our Applicant Tracking System (ATS) and related systems
  • Standardize and continuously improve TA processes
  • Monitor hiring data and system usage to uncover trends
  • Lead virtual training sessions and provide hands-on support to users
  • Act as a key liaison to field teams—hosting regular calls, sharing updates, answering day-to-day questions, and delivering operational support across all stages of the hiring process
  • Respond to emails from branch teams with questions about the ATS and hiring workflows
  • Provide troubleshooting and system guidance
  • Join leadership and regional calls to discuss hiring performance and operational updates
  • Host recruitment-listening to branches
  • Review data to identify trends and recommend improvements
  • Train new branch staff on recruitment best practices, ATS functionality, and hiring tools
  • Assist with the setup and optimization of our AI chatbot for caregiver recruiting
  • Review work instruction guide to ensure relevancy to current hiring process

Requirements

  • 1+ year of experience in Talent Acquisition, Recruitment Marketing, or Recruiting Operations
  • Experience using and/or supporting ATS platforms
  • Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
  • Strong communication (verbal and written)
  • Tech-savvy and systems-minded
  • Problem-solving with a proactive mindset
  • Collaborative, yet able to work independently
  • Organized and detail-oriented
  • Adaptable to changing priorities and fast-moving workflows

What we offer

  • Flexibility of remote work
  • Culture that encourages growth, curiosity, and continuous improvement
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