Tactical Resource Planner

To be responsible for ‘on the day’ tactical re-allocation of field tasks and facilitating maximum efficiency of the field force alongside being responsible for planning and issuing jobs to the field teams as well as organising their delivery schedules and ensuring that facilities management are progressing as expected and completed on time

• To always promote a positive and professional image of the department, by adhering to company policies, procedures, and standards
• Raising and following up on non-conformance reports, to ensure that any actions identified, pursued, and resolved
• Work as part of a larger team to develop working practices and procedures
• Reallocation of work to field teams
• Delivery inbound and outbound call metrics and maintain service level agreements
• Prioritise on the day work stack and allocate effectively to deliver client metrics
• Manage work proactively to ensure all tasks are resourced and Field productivity is maintained
• Dealing with client requests in all aspects of the project and escalating any issues to the Programme Manager, when required
• Ensuring that all engineers are organised, have the relevant site access and job packs for jobs they have been allocated
• Work safely and responsibly within MJ Quinn’s values and operational policies, procedures, and accepted behaviours to avoid harm to yourself, those around you and our neighbours and communities

• Free car parking
• 2 x death in service benefit
• healthcare plan
• cycle scheme & company contribution pension scheme
• enhanced maternity and paternity