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The CTS Enterprise Analytical Services (EAS) organization is actively seeking an Engineering Senior Analyst with a strong background in data analysis and report/dashboard development. This role involves contributing to the architecture, engineering, and delivery of best-in-class Business Intelligence (BI) services for Citi, from initial proof-of-concept through to production.
Job Responsibility:
Demonstrate proficiency in SQL and data visualization technologies, with a strong preference for Tableau
Analyze and understand engineering requirements for building, maintaining, and operating BI systems throughout their lifecycle
Design and develop comprehensive dashboards and reports to optimize and manage internal processes and operations
Establish and maintain continuous integration and deployment (CI/CD) pipelines, including robust testing and monitoring, to ensure reliable and measurable BI solutions
Drive innovation by taking ownership of solution design, and building blueprints, prototypes, and frameworks for new capability enablement
Collaborate with diverse cross-functional teams to curate a portfolio of recommended capabilities for use in new analytical product developments across Citi's lines of business
Publish and disseminate best practices, configuration guidelines, design patterns, tool/technology selection methodologies, and operational playbooks for both engineering and end-user communities
Implement and secure hybrid cloud solutions for Business Intelligence products
Deploy and integrate Business Intelligence products on external cloud platforms (SaaS or PaaS) with various cloud and on-premise data sources
Develop reusable security and deployment frameworks for both cloud-based and on-premise Business Intelligence services
Automate manual processes to enhance service offerings and accelerate deployments
Document technical requirements and actively participate in acceptance testing processes
Build, monitor, and optimize data pipelines to ensure reliability, performance, and scalability
Write and maintain automated test cases to ensure code quality and coverage
Requirements:
5+ years of overall IT experience
2+ years of experience as a Business Intelligence tool developer or administrator
1+ year of programming experience (e.g. SQL, Java, Python)
Familiarity with containerization technologies (e.g., Docker), Kubernetes, and cloud architectures, including exposure to public cloud platforms (e.g., AWS, GCP)
Knowledge of the Hadoop ecosystem, including experience with Hive, Spark, etc., is a plus
Excellent interpersonal skills with strong written and verbal communication in English
Ability to interact effectively with clients and cross-functional teams
Proven team player who actively shares knowledge, participates in cross-training, and demonstrates a keen interest in learning new technologies and products
Ability to produce high-quality documentation
Capable of working effectively in a matrixed environment while adhering to established procedures, processes, and policies
Ability to manage multiple priorities and work independently in a fast-paced environment
Detail-oriented with strong problem solving and analytical skills
Self-starter with minimal supervision required, capable of collaborating effectively within diverse teams and geographies
Nice to have:
Knowledge of the Hadoop ecosystem, including experience with Hive, Spark, etc.
What we offer:
Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages including vacation, sick leave, and paid holidays
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