Table Games Supervisor

• Provides excellent internal and external guest services
• Cooperates and communicates with all fellow employees
• Provides directions, assistance, and/or information as may be required to ensure guest satisfaction
• Ensures maximum guest satisfaction by exhibiting efficiency in dealing the assigned game, displaying a friendly and outgoing personality
• Oversees a variety of card games and ensures consistency and accuracy
• Maintains the security and integrity of assigned games at all times
• Participates in special casino promotions and creates excitement for those playing
• Ensures appearance of table and gaming supplies are maintained in a clean and functional manner
• Resolves guest disputes
• Verifies, or causes to be verified, all opens, closes, fills and credits to tables
• Provides, or causes to be provided, the delivery of card setups and of chips for players and dealers as requested
• Makes decisions of all game irregularities
• Deals a variety of card games accurately when need arises
• Communicates and enforces rules during a game
• Constantly looks for service opportunities
• Monitors all relevant activities to ensure compliance with laws and regulations
• May assist assigned staff with accurate preparation of reports
• Ensures newly assigned staff members are scheduled for and complete departmental orientation
• Responsible for the selection and performance evaluation of all assigned staff
• Provides job specific training to all newly hired employees
• Ensures assigned staff is relieved from duty in order to take authorized rest or meal periods
• Covers for staff as necessary
• Visits work spaces, break areas and other work shifts
• Ensures applicable staff is aware of standards
• Ensures all employees receive fair and equitable treatment
• Trains new employees on job-specific tasks
• Schedules employees to ensure excellent guest services
• Forms opinions and makes decisions based on information
• Investigates, evaluates information, and makes final decisions
• Makes efforts to keep informed of company information
• Conducts at least bi-weekly One-on-One meetings
• Explains why, shares information, and communicates purpose of decisions
• Ensures company information is effectively communicated
• Maintains the Departmental Shift Log
• Performs all other related and compatible duties as assigned

• Must be at least 18 years of age
• Bachelor's degree in Business Administration, Hospitality or Gaming plus 6 months of department-specific experience
• or Associate's degree in Business Administration, Hospitality or Gaming, plus 1 year or more of department-specific work experience
• or High School Diploma/GED and 2 years of department-specific experience
• A Bachelor's degree is preferred
• Craps experience preferred
• Required to pass a pre-employment drug screening and obtain and maintain an Osage Nation Gaming license
• Required to maintain a valid Driver's License
• Required to provide documents to show the applicant is eligible to work in the United States
• Osage, Native American, and Veteran preference shall apply to all positions at Osage Casinos
• Applicants must be able to perform all essential functions of job duties with or without reasonable accommodation

Craps experience preferred

• Great Pay
• Quarterly Bonuses
• Medical
• Dental
• Vision Insurance
• 401k with 5% Employer Match
• Lucrative Vacation Days
• Starting Up To 20 Days Per Year
• Tuition Assistance