Table Games Dealer Job at Casino Careersv (Bethlehem)

Job Description

The primary responsibility of the Dealer – Table Games (Entry Level/Non- Experienced) is to deal assigned table games while providing a superior gaming experience in a friendly environment. Assigned game must be dealt at the proper game pace and within all approved procedures including the proper paying and taking of wagers bet, in order to maximize company revenue. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.

Job Responsibility

Deals table games assigned, in a proficient and speedy manner to be able to deal between 55 hands or 45 spins per hour
Provides courteous service and is cordial to all patrons and team members
Shuffles cards in a timely manner, ensuring a thorough mix of cards in compliance with casino standards, as well as controlling the pace of the game
Pays and takes winning and losing wagers according to company policy
Verifies and signs fills, credits, and associated documents
Passes on all pertinent information to relieving dealers and supervisors
Issues chips to customers for either cash buy-ins or credit in accordance with company policy
Maintains control of shoe, cards, dice and float
always keeping visual contact
Informs the Supervisor – Table Games of all irregularities including suspicious guest activity
Paces games, taking into account the type of action and ability of players keeping the speed of the game at the most efficient rate possible
Verifies accuracy when signing all paperwork
Accepts cash buy-ins and performs drop of cash according to company policy
Complies with all appropriate Wind Creek policies and procedures and gaming regulations
Must be able to handle chips, silver, dice and individual cards, and deal from a shoe or out of hand in a proficient manner
For Craps’ Games only, dealer can perform function of Stickperson
Properly use equipment, tools or systems to complete assigned tasks and complies with company safety standards
Develop a working knowledge of any PGCB rules, regulations and Internal Controls applicable to your position
Complete all paperwork in accordance with PGCB and approved Wind Creek standards
Read and understand Wind Creek’s Compulsive and Problem Gambling Plan with regards to how to conduct business in this position and specifically the regulations prohibiting service to minors and/or intoxicated persons
Provide superior customer service to all internal and external customers in compliance with Wind Creek’s customer service standards
Adhere to and complies with both departmental and overall property policies and procedures
Perform any other related duties as assigned

Requirements

18 years of age, proof of authorization/eligibility to work in the United States
High School diploma or equivalent
Ability to communicate effectively in a positive/upbeat fashion utilizing English
both in oral and written form
Interpersonal skills with focused attention on guest needs to deal effectively with all business contacts
Maintain a professional, neat and well-groomed appearance adhering to Wind Creek appearance standards
Maintain consistent adherence to Wind Creek’s customer service standards
Must be able to work varied shifts, including weekends and holidays
Must be enrolled in or have obtained a table games dealing certificate through a Dealer Training Facility approved by the PGCB within the past five years
Or have at least 6 months of dealing experience in the past five years
Must be able to pass an audition
Must be able to obtain and maintain CPR Certification
Must be familiar with methods of game cheating
Ability to calculate mathematical equations i.e. adding, subtracting, multiplying and dividing without a calculator or paper
Ability to follow directions with minimal supervision
Physical ability to access all areas of the property
Ability to withstand prolonged standing, stretching, bending and kneeling without restriction, work indoors, outdoors and be exposed to various environmental factors such as, but not limited to CRT fatigue, noise, dust, cigarette smoke
Ability to work in a fast-paced, busy, and somewhat stressful environment and maintain physical stamina, proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines
Ability to lift or carry a minimum of 20 pounds, unassisted, in the performance of specific tasks assigned
Ability to work with others, communicate well, receive direction
review your own work
Maintain a positive attitude toward work and interface with guests in a friendly and polite manner
Ability to address stressful situations with clients with dignity and the utmost tact and politeness
Must be able to work with others, communicate well and receive direction when needed to achieve department goals and objectives
Must be able to qualify for, apply for and obtain a Pennsylvania Gaming Control Board license if required

What we offer

Blue Cross Blue Shield medical plan
Dental plan
VSP vision plan
401(k) savings plan
Life and disability insurance
Paid time off
Employee dining rooms
Career training and planning
Quarterly incentive bonuses
Employee fitness centers with on-staff trainers

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Table Games Dealer

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