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TA Solutions Business Analyst

https://www.citi.com/ Logo

Citi

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Location:
India , Mumbai

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

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Job Description:

The Talent Acquisition (TA) Solutions Business Analyst will be part of WITA’s SSD TA Solutions Optimization team. This role offers an excellent opportunity for a creative and motivated professional to drive technology initiatives to support a best in class recruiting organization. The role requires excellent Business analysis and problem-solving skills, Workday technology implementation & adoption experience and process design and mapping expertise (must have). The incumbent will work closely with recruitment senior stakeholders/technical teams to execute the vision of the team. The team is currently focused on evaluating system functionality and operational structures, along with new implementations and our existing workday and eightfold footprint.

Job Responsibility:

  • Analyze, design and redesign complex business requirements, process maps, functional specifications, and communicate clearly with development teams
  • Evaluate existing recruitment business processes and identify opportunities for improvement or efficiency based on previous workday experience
  • Collaborate in simultaneous global system enhancements and new vendor incubation from inception through implementation
  • Provide actionable insights and evaluate new ideas regarding our overall recruitment technology ecosystem involving workday systemic/integration/process changes based on previous experience
  • Collaborate and utilize strategic reporting data requests (ongoing) to drive future-state dashboard development, operational decision making based on results, and best practice recommendations
  • Exposure to global metrics function and utilizing recruitment metrics to drive operational improvement and efficiencies
  • Function autonomously as a change agent for all recruitment systems initiatives
  • Collaborate with Practitioners to document UAT strategy, plan and scripts utilizing knowledge of current structure and future requirements as we update and upgrade systems and recruitment procedures
  • Develops and designs standards and procedures, ensures that they are adhered to throughout the software development life cycle
  • Strives for continuous improvements and streamlining of processes
  • Ensures consistency and quality of processes across the organization
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Requirements:

  • 4-6 years of Workday HCM configuration and integrations experience or experience supporting large scale Workday implementations, globally
  • Experience with instance of Workday recruitment in a global environment, along with downstream vendor integrations to support the recruitment process (i.e., assessments, interviewing, etc.)
  • Relevant & demonstratable experience/involvement with evaluation of new and existing tools within the recruitment ecosystem such as Eightfold, Video interview vendor integrations with Workday, Digital signatures, assessments, etc.
  • Should be an expert in Workday HCM functional configuration with demonstrated capabilities in redesigning recruiting business processes for large scale transformations
  • Should have intermediate to advanced understanding of Workday supported integrations including file formats like XML, XSLT, JSON etc.
  • Demonstrated transformational business analyst skills to drive technology and business process decisions to create a impactful product roadmap for HR TA organization
  • In-depth understanding of Systems Development Life Cycle processes
  • Thorough understanding of end-to-end testing processes, Quality Center, and other testing related tools
  • Requires communication and diplomacy skills and an ability to persuade and influence
  • Ability to strategically evaluate and provide insights and opportunities based on previous experience in recruitment technology space, along with associated metrics and market valuation
  • Strong communication skills – able to communicate effectively with colleagues at all levels within the organization
  • Good organizational skills
  • Influencing skills – ability to influence stakeholders and partners across the business
  • Ability to learn quickly and be a self-starter in terms of filling knowledge gaps
  • Act as an internal consultant
  • Ability to prioritize efforts in a demanding environment
  • Bachelor’s/University degree, Master’s degree preferred

Additional Information:

Job Posted:
May 10, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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