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T-Fiber D2C Broadband Specialist

https://www.t-mobile.com Logo

T-Mobile

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Location:
United States , Remote - Use Home Address, Various

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Category:
Sales

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Contract Type:
Not provided

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Salary:

30000.00 USD / Year ▼
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Job Description:

This role is essential for expanding the customer base through direct community engagement and sales activities. It involves presenting current broadband service offers and facilitating customer transitions to these services. The position requires consistent achievement of sales targets within the direct-to-consumer segment. Success is measured by meeting sales goals and supporting customer satisfaction through follow-up interactions. The work directly contributes to organizational growth and enhances customer experiences in new markets.

Job Responsibility:

  • Drive customer acquisition by engaging potential customers through door-to-door and community outreach activities to present broadband service offers
  • Conduct post-sale follow-up interactions to support customer satisfaction and service retention
  • Manage communication of service benefits and address customer inquiries to facilitate informed decisions
  • Collaborate with sales leadership to align outreach efforts with business objectives and market strategies
  • Also responsible for other duties/projects as assigned by business management as needed

Requirements:

  • High School Diploma/GED
  • Less than 2 years - Engaging with customers in a direct sales or retail environment, particularly in telecommunications or consumer electronics
  • Less than 2 years - Presenting and explaining complex product offerings effectively to potential customers
  • Less than 2 years - Working in a target-driven sales role, with a proven track record of meeting or exceeding sales targets
  • Sales Proficiency in direct consumer sales, with a focus on door-to-door sales tactics
  • Communication Exceptional verbal and effective written communication skills
  • Customer Engagement Strong ability to connect with customers, address their inquiries, and facilitate a seamless integration
  • Negotiation Advanced negotiation capabilities to secure sales agreements
  • Problem Solving Competence in identifying and resolving issues during the sales process
  • Adaptability Flexibility to modify sales approaches based on varying customer needs
  • Product Presentation: Skill in delivering engaging and informative presentations
  • At least 18 years of age
  • Legally authorized to work in the United States

Nice to have:

  • Certified Sales Professional (CSP)
  • Certified Professional in Learning and Performance (CPLP)
What we offer:
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs

Additional Information:

Job Posted:
January 14, 2026

Work Type:
Remote work
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