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T-Fiber Broadband Specialist

United States, Amarillo 30000.00 USD / Year · Job Posted December 27, 2025
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Job Description

The Specialist, Broadband at T-Mobile is instrumental in expanding our customer base by actively engaging with potential customers through door-to-door interactions. This role involves presenting T-Mobile's latest offers, answering queries, and facilitating the transition of customers to our services, thereby driving the success of the Direct to Consumer sales program. Reporting to the Sr. Manager, Direct to Consumer Sales, this position is crucial for achieving sales targets within the Direct to Consumer segment. This role embodies the brand's energy and integrity, enhancing customer experiences and contributing to the growth of new markets. Through their efforts, they play a vital role in maintaining T-Mobile's reputation for bold and innovative service delivery.

Job Responsibility

  • Engages and achieves sales targets with potential customers through door-to-door and other community interactions to present T-Mobile's latest offers and services
  • Engages in post-sales follow-up with customers as needed to support an exceptional customer experience

Requirements

  • High School Diploma/GED (Required)
  • Bachelor's Degree: Business or Marketing (Preferred)
  • Engaging with customers in a direct sales or retail environment, particularly in telecommunications or consumer electronics. (Preferred)
  • Presenting and explaining complex product offerings effectively to potential customers. (Preferred)
  • Working in a target-driven sales role, with a proven track record of meeting or exceeding sales targets. (Preferred)
  • Sales Proficiency in direct consumer sales, with a focus on door-to-door sales tactics (Required)
  • Communication Exceptional verbal and effective written communication skills (Required)
  • Customer Engagement Strong ability to connect with customers (Required)
  • Market Insight: In-depth understanding of the telecommunications market dynamics and sales strategies (Preferred)
  • Negotiation Advanced negotiation capabilities (Required)
  • Problem Solving Competence in identifying and resolving issues during the sales process (Required)
  • Adaptability Flexibility to modify sales approaches (Required)
  • Product Presentation: Skill in delivering engaging and informative presentations (Required)
  • Certified Sales Professional (CSP) (Preferred)
  • Certified Professional in Learning and Performance (CPLP) (Preferred)
  • At least 18 years of age
  • Legally authorized to work in the United States

What we offer

  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs

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