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The Specialist, Broadband at T-Mobile is instrumental in expanding our customer base by actively engaging with potential customers through door-to-door interactions. This role involves presenting T-Mobile's latest offers, answering queries, and facilitating the transition of customers to our services, thereby driving the success of the Direct to Consumer sales program. Reporting to the Sr. Manager, Direct to Consumer Sales, this position is crucial for achieving sales targets within the Direct to Consumer segment. This role embodies the brand's energy and integrity, enhancing customer experiences and contributing to the growth of new markets. Through their efforts, they play a vital role in maintaining T-Mobile's reputation for bold and innovative service delivery.
Job Responsibility:
Engages and achieves sales targets with potential customers through door-to-door and other community interactions to present T-Mobile's latest offers and services
Engages in post-sales follow-up with customers as needed to support an exceptional customer experience
Requirements:
High School Diploma/GED General Education
Less than 2 years - Engaging with customers in a direct sales or retail environment, particularly in telecommunications or consumer electronics
Less than 2 years - Presenting and explaining complex product offerings effectively to potential customers
Less than 2 years - Working in a target-driven sales role, with a proven track record of meeting or exceeding sales targets
Sales Proficiency in direct consumer sales, with a focus on door-to-door sales tactics
Communication Exceptional verbal and effective written communication skills
Customer Engagement Strong ability to connect with customers
Negotiation Advanced negotiation capabilities
Problem Solving Competence in identifying and resolving issues
Adaptability Flexibility to modify sales approaches
Product Presentation: Skill in delivering engaging and informative presentations
At least 18 years of age
Legally authorized to work in the United States
Nice to have:
Bachelor's Degree Business or Marketing
Certified Sales Professional (CSP)
Certified Professional in Learning and Performance (CPLP)
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