T&C Manager

• Act as a first-line Supervisor for Financial Planners across multiple locations
• Ensure Advisers are supervised in line with the firm's training & competence scheme
• Deliver new entrant training programmes and other training interventions as required
• Work closely with learning & development teams to support Trainee Advisers through to CAS and beyond
• Conduct role plays, live observations, file reviews and competency assessments
• Provide constructive feedback, coaching and development support to Advisers
• Review performance metrics and KPIs to identify development needs and agree appropriate CPD plans
• Support the maintenance and development of training materials, policies and procedures
• Ensure personal competency and regulatory knowledge remain up to date
• Promote a client-centric culture and share best practice across the business
• Support the wider compliance function in maintaining effective systems and controls

• Current experience in a training & competence role within financial services
• Proven experience supervising Financial Planners across investments, pensions and protection
• Strong coaching and mentoring capabilities
• In-depth understanding of FCA regulations and training & competence requirements
• Knowledge of complaints handling procedures and regulatory obligations
• Understanding of financial crime regulations and GDPR requirements
• Experience updating policies, procedures and training materials
• Strong Microsoft Office skills
• Commercially aware with a collaborative and professional approach
• Level 4 diploma in Financial Planning (or equivalent) as a minimum

AF7, CF8, ER1, H15, J07, or AF6

• Opportunity to join a growing and highly respected wealth management business
• Significant involvement in adviser development and competency programmes
• Flexible hybrid/remote working environment
• Career progression within a collaborative and professional culture
• Exposure to a national Adviser network and acquisition integration projects