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Syteline Functional Administrator

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Cactus Wellhead LLC

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Location:
United States , Houston

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The SyteLine Functional Administrator is the primary functional owner of Infor CloudSuite Industrial (SyteLine/CSI). This role partner with business stakeholders to understand processes, document functional requirements, configure the application, and lead testing and user adoption. The role ensures the ERP supports day-to-day operations effectively and that changes are delivered with strong documentation, controls, and training. This position also requires availability for occasional after-hours or weekend support to address high-priority incidents, maintenance activities, or planned system upgrades.

Job Responsibility:

  • Serve as the primary functional administrator for SyteLine/CSI, providing day-to-day support across assigned modules and business processes
  • Troubleshoot functional issues, perform root-cause analysis, and coordinate with technical teams or Infor/partners when code changes are required
  • Lead discovery sessions with stakeholders to document current-state and future-state workflows
  • Write clear functional requirements (FRDs/user stories), including process flows, business rules, data needs, and acceptance criteria
  • Translate business needs into SyteLine configuration and/or enhancement specifications
  • Create and maintain test plans, test scripts, and UAT scenarios
  • coordinate UAT execution and sign-off
  • Manage defect intake, triage, and retest cycles
  • validate changes meet requirements before production release
  • Support cutover activities, hypercare planning, and Day 1 readiness
  • Configure and maintain SyteLine settings, parameters, and master data governance within approved controls
  • Identify process improvements, recommend best practices, and drive standardization across sites
  • Develop and maintain SOPs, work instructions, training materials, and end-user guides
  • Collaborate with IT/DBA/Integration teams on environment readiness, release scheduling, and downstream impacts
  • Support reporting and data needs by defining requirements and validating outputs

Requirements:

  • Bachelor’s degree in information systems, Computer Science, or related discipline, or equivalent work experience
  • 5+ years supporting ERP systems in a functional capacity
  • Infor CSI/SyteLine experience is required
  • Strong understanding of core ERP processes (e.g., Order-to-Cash, Procure-to-Pay, Inventory/Warehouse, Manufacturing, Finance)
  • Proven experience writing functional requirements and leading UAT/testing with documented test scripts
  • Strong communication skills
  • Proven ability to work independently and manage multiple priorities
  • Customer-focused, proactive, and adaptable in fast-paced environments
  • Willingness to provide support outside regular business hours when required

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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