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As Systems Training Lead, you’ll play a vital role in helping our schools get the most out of their core systems (including Bromcom, CCR, CPOMs, Admissions+, iPay, Fusion, InVentry, EdVal, Smartgrade, OFSM, GL and Wonde). You’ll design and deliver engaging training, create clear guidance materials, and support system rollouts to ensure smooth adoption. The Systems and Training team within Ark schools provides systems support and training capability to ensure the operation and continual improvement of our core school systems. Working closely with colleagues across Technology and the central team, you’ll also support and contribute to initiatives to improve processes and enhance user experience. This role is perfect for someone who is keen to enable others and is make technology work for education.
Job Responsibility:
Plan, design, and deliver engaging training sessions (in-person and virtual) tailored to user need
Develop and maintain high-quality guidance materials and process documentation on systems and data
Contribute to projects involving system implementation, upgrades, or process changes ensuring training and support are embedded throughout
Work closely with the Systems Support Manager, Systems and Training Manager and other colleagues in Technology and the central team to contribute to initiatives to improve internal support processes, identifying opportunities to streamline workflows and enhance service quality
Requirements:
Experience designing and delivering systems training
Strong communication and presentation skills, with the ability to engage diverse audiences
Excellent documentation and instructional design skills
Familiarity with school systems and the Bromcom MIS platform
Ability to analyse and improve operational processes
What we offer:
27 days annual leave plus bank holidays, rising with each year of service up to 30 days after 3-years’ service
Full office closure between Christmas and New Year
Access to the TPT (The Pension Trust) scheme with an 11% employer contribution
Access to high-quality professional learning throughout your career
Access to Ark Rewards scheme offering savings from over 3,000 major retailers, interest-free loans for season tickets or a bike, gym discounts, and free eye tests