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Systems Thinking Business Analyst

United Kingdom, London · Job Posted March 22, 2026
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Job Description

Our Systems Insight and Solutions team combine deep industry insights with innovative systems approaches, across engineering, architecture and modelling, and methods to help organisations achieve exceptional results that have a lasting impact on businesses, communities, and people worldwide. Our Business Analysts play a key role in delivering practical solutions which help to achieve these results.

Job Responsibility

  • Work with clients to define and steer business analysis workstreams across programmes and projects
  • Work with clients to ensure processes are defined and requirements are captured and managed effectively
  • Help clients build a compelling case for change and manage transformation
  • Provide support to programme and project implementation
  • Work with clients to unlock better decision making
  • Analyse and help clients maximise the complex and connected systems within which they operate
  • Develop personal knowledge and skills by attending and delivering training

Requirements

  • Minimum of two years' experience as a Business Analyst or using business analysis skills as a Systems Engineer or Systems Thinker
  • Experience in sectors: Defence and Security, Transport, Energy and Utilities, Public Services
  • Demonstrable experience employing business analyst approaches, tools, and responsibilities in complex system and programme environments
  • Ability to translate stakeholder needs into clear functional and non-functional requirements
  • Experience facilitating workshops and interviews with key stakeholders
  • Exceptional stakeholder management skills
  • Exceptional interpersonal skills
  • Strong problem solving and critical thinking skill
  • Excellent communication skills
  • Competence in industry recognised tools for data handling, analysis and requirements management
  • A desire to support PA's internal capabilities and develop PA's Business Analysis expertise

Nice to have

  • Performing gap analyses, and devising strategies to tackle complex challenges
  • Designing future-state processes aligned with systems thinking principles
  • Mediating between low-level technical detail and higher-level objectives
  • Understanding test approaches and experience in supporting testing activities
  • Certifications in Business Analysis (e.g., BCS)
  • Defining the business analysis approach for large scale programmes and complex procurements
  • Experience of coaching and developing teams
  • Analysing operational and performance data to identify patterns
  • Informing decision-making with evidence-based insights, recommendations and scenario modelling
  • Conducting options analysis
  • Completing a current state analysis of business functions
  • Establishing metrics to measure system performance and business outcomes

What we offer

  • Private healthcare
  • 25 days annual leave plus a bonus half day on Christmas Eve with the opportunity to buy 5 additional days
  • Generous company pension scheme
  • Opportunity to get involved with community and charity-based initiatives
  • Annual performance-based bonus
  • PA share ownership
  • Tax efficient benefits (cycle to work, give as you earn)
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