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Systems Support Technician

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Office Angels

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Location:
United Kingdom , Brentwood

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Contract Type:
Not provided

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Salary:

27500.00 GBP / Year

Job Description:

We are seeking a proactive and technically skilled Systems Support Technician to join our client's team on a permanent basis. This role is essential in providing 1st and 2nd line IT support across a range of devices and systems, ensuring seamless operation and user satisfaction.

Job Responsibility:

  • Install, configure, and maintain Windows 10 and Windows 11 desktop environments
  • Provide 1st and 2nd line support via the IT Service Desk
  • Support users in both physical and virtualised (VMWare) environments
  • Configure and install hardware and software for desktop and mobile devices
  • Ensure communication systems operate efficiently and resolve incidents promptly
  • Administer user accounts in Active Directory and Exchange, managing permissions and access to confidential data
  • Provide remote support and travel between locations when required
  • Support enterprise messaging systems (Microsoft Exchange) and unified communications (Mitel)
  • Perform additional tasks as required by departmental and business needs

Requirements:

  • Experience in IT support, particularly with Windows environments
  • Familiarity with virtualisation technologies (e.g., VMWare)
  • Strong understanding of Active Directory and Exchange administration
  • Excellent problem-solving and communication skills
  • Willingness to travel and support remote offices
  • Must be a car driver with access to your own vehicle
What we offer:
  • 25 days holiday + Bank Holidays
  • company pension
  • private medical insurance
  • life assurance scheme
  • additional payment and long service days after 5 years' service
  • EAP service (free counselling and guidance for employees)

Additional Information:

Job Posted:
November 11, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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