Systems Support Technician, Office Angels

Office Angels

Location:
United Kingdom, Brentwood

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

27500.00 GBP / Year

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Job Description:

We are seeking a proactive and technically skilled Systems Support Technician to join our client's team on a permanent basis. This role is essential in providing 1st and 2nd line IT support across a range of devices and systems, ensuring seamless operation and user satisfaction.

Job Responsibility:

Install, configure, and maintain Windows 10 and Windows 11 desktop environments
provide 1st and 2nd line support via the IT Service Desk
support users in both physical and virtualised (VMWare) environments
configure and install hardware and software for desktop and mobile devices
ensure communication systems operate efficiently and resolve incidents promptly
administer user accounts in Active Directory and Exchange, managing permissions and access to confidential data
provide remote support and travel between locations when required
support enterprise messaging systems (Microsoft Exchange) and unified communications (Mitel)
perform additional tasks as required by departmental and business needs

Requirements:

Experience in IT support, particularly with Windows environments
familiarity with virtualisation technologies (e.g., VMWare)
strong understanding of Active Directory and Exchange administration
excellent problem-solving and communication skills
willingness to travel and support remote offices

What we offer:

25 days holiday + Bank Holidays
company pension
private medical insurance
life assurance scheme
additional payment and long service days after 5 years' service
EAP service (free counselling and guidance for employees)

Additional Information:

Job Posted:
September 03, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Systems Support Technician