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Systems Support Senior Associate

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NTT DATA

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Location:
India , Noida

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This requisition seeks a highly skilled Network Engineer with a basic understanding of Cisco/Aruba Routing & Switching, Cisco wireless and Fortinet SDWAN. The selected candidate will operate as a NOC Engineer, responsible for troubleshooting and performing all activities across Cisco/Aruba R&S, Fortinet WAN, Ciscowireless ensuring seamless network operations. The candidate will also serve as a Point of Contact (POC) for network appliance evaluations, troubleshooting network and circuit issues, and coordinating with circuit providers and stakeholders to maintain an eƯicient and reliable network infrastructure.

Job Responsibility:

  • Plan, implement, and maintain networked systems, including configuration management, troubleshooting network issues, and coordinating with vendors for installations of network hardware such as Arista, Fortinet, Cisco, and Aruba routers & switches, wireless controllers, and circuits
  • Conduct in-depth technical analysis of software, hardware, and network systems, with a focus on Fortinet SDWAN, LAN/WAN communications, network nodes, routers, and switches
  • Serve as a technical liaison with vendors and customers, ensuring smooth resolution of network-related concerns
  • Apply advanced knowledge of WAN/LAN and internet protocols to troubleshoot existing network issues, implement new solutions, and manage migration projects
  • Provide on-call support for high-severity issues and facilitate change requests outside of business hours as required

Requirements:

  • Strong proficiency in network performance monitoring and troubleshooting techniques
  • Fair understanding of service provider routing and switching technologies (LDP, RSVP, MPLS, MP-BGP)
  • Solid knowledge of network-related hardware and software
  • Foundational experience with Cisco Wireless LAN Controllers (WLCs) including 5500, and 9800 WLC models
  • Minimum 1 to 2+ years of experience in Routing & Switching
  • Bachelor's degree or equivalent education/experience
  • Willingness to work night shifts as required

Nice to have:

Experience with network monitoring tools such as ServiceNow, SolarWinds, ThousandEyes, and NetBox

Additional Information:

Job Posted:
May 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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