CrawlJobs Logo

Systems Support Engineer (Windows Monitoring)

Altera Digital Health Inc. UK

Location Icon

Location:
India, Baroda, Gujarat

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

Job Responsibility:

  • Perform Recording Review to See User Experience and impact
  • Collect Application Logs and escalate the case to the Development Team
  • Builds strong, positive relationships with the customer and other team members.
  • Provides technical guidance for Customers to strengthen their knowledge or technical skill levels.
  • Able to read and execute Structured Query Language (SQL) commands.
  • Check efficient config setting for functional/ component, Perform the workflow Testing to Reproduce the issue.
  • Working in a 24*7 operational environment with rotational shifts.
  • Responsible for handling Level 2 analysis, troubleshooting, and resolution.
  • Providing premium client services, working with the client, tracking their ongoing issues, and helping them resolve those issues.
  • Providing weekly/monthly client read-outs and presentations
  • Identify, qualify & help drive the issues/bugs to remediation/resolution.
  • Keep track of identified issues/fixes and drive this resolution across the client base.
  • Assess the extremely complicated application and database performance issues and drive them to resolution.
  • Identify known issues and turn them into an alert and establish operational workflow with operational teams.
  • Prepare necessary documentation regarding technical procedures as well as operational procedures.
  • Participate in weekly/daily technical/leadership calls to update on the progress.

Requirements:

  • Must be willing to work in Hybrid model (few days work from Office and office is in Baroda, Gujarat)
  • Candidate must have a 6 months to 3 years of experience in supporting Proactive Work and monitoring
  • Understand Global Command Center/Service desk/Frontline Monitoring operations
  • Ensure team adherence to all team, account, and client policies and procedures.
  • Experience/Knowledge of Application/Infrastructure Monitoring tools/solutions.
  • Experience in Windows servers infrastructure and. Net-based Application Support, IIS, worker process thread, Web config, Event Logs
  • Basics of Networking and Azure Monitoring
  • Intermediate level of experience in SQL. E.g., SQL Jobs, SQL queries, Blocking, Always On
  • Experience with ITSM tools such as Service desk/ServiceNow.
  • Basic knowledge of ITIL framework (V3.0 foundation certificate would be added advantage)
  • Creative data reporting/presentation - PowerBI, Excel, Pivot tables, charts etc
  • International support experience (preferably US or Europe i.e., good command of verbal and written English)
  • Bachelor’s Degree in computer science/IT
  • Any relevant IT certification would be a plus.
  • Strong interpersonal and communication skills (written and verbal) are a must to maintain our customer’s 1st focus, document processes, and communicate effectively within the team

Nice to have:

  • Understanding of healthcare-related applications, patient care environments.
  • Understanding of Azure environments.

Additional Information:

Job Posted:
December 17, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
View All Jobs In This Company
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Systems Support Engineer (Windows Monitoring)

Windows System Engineer

As a System Engineer, you will ensure the Operational IT infrastructure is maint...
Location
Location
Portugal , Lisbon
Salary
Salary:
Not provided
https://www.inetum.com Logo
Inetum
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Microsoft Windows server experience with multi-user applications
  • VMware server installation, configuration, management performance monitoring and tuning of virtual machines ESXi servers
  • Virtual machine troubleshooting and performance issues
  • Experience creating VM deployment templates and automated deployments
  • Storage Area Network experience with high availability and performance for virtualization
  • Fluent in technical English (spoken & written)
Job Responsibility
Job Responsibility
  • Taking ownership of customer issues reported and seeing problems through to resolution
  • Maintain optimal level of customer satisfaction and identify all customer issues and recommend appropriate resolution
  • Providing support by: researching, diagnosing, troubleshooting, identifying solutions, carrying out configurations, performing upgrades, carrying out migrations
  • Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
  • Write and maintain documentation
Read More
Arrow Right

Windows System Engineer with vRealize / vROPS

Installation and administration of Windows Server infrastructure, VMWare Aria (v...
Location
Location
Romania , Bucharest
Salary
Salary:
Not provided
https://www.inetum.com Logo
Inetum
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Install and configure tools and software related to Windows Operating System
  • Create or perform annotations to the installation manuals and procedures
  • Review existing procedures and suggest improvements
  • Perform functional tests of the components that have just been installed, based on written test cases that are present in existing procedures
  • Update and communicate all elements needed by the Technical Lead and support him / her in building the monitoring reports
  • Keep up to date the job descriptions, operating procedures and the documentation related to your day-to-day activities
  • Occasionally provide on-call support outside business hours and document these activities in the client tools
  • Demonstrated previous experience with Windows Server installation, configuration and troubleshooting
  • Administration of Windows Fileserver Cluster
  • Management of Active Directory
Job Responsibility
Job Responsibility
  • Installation and administration of Windows Server infrastructure, VMWare Aria (vRealize / vROPS), MSSQL Cluster and Active Directory
  • Design, build, operate, and improve workflows to automate server deployments, maintenance, and operations
  • Transform traditional infrastructure into a cloud-ready environment
  • Support the integration of the cloud as a service into the infrastructure team's portfolio
  • Comprehensive standardization and automation of administration and configurations
  • Processing and rectification of faults and processing of service requests as 2nd level support as part of incident management
  • Classification and analysis of the causes of errors in the context of problem management
  • Participation in the configuration and asset management process for the configuration items in the area of responsibility
  • Monitoring and compliance with applicable service level agreements and processes in this area
  • Software distribution and update of system infrastructure with patches and security updates
What we offer
What we offer
  • Full access to foreign language learning platform
  • Personalized access to tech learning platforms
  • Tailored workshops and trainings to sustain your growth
  • Medical subscription
  • Meal tickets
  • Monthly budget to allocate on flexible benefit platform
  • Access to 7 Card services
  • Wellbeing activities and gatherings
  • Fulltime
Read More
Arrow Right

Systems Engineer 2

SE2s work directly with our clients, as well as other system engineers, to provi...
Location
Location
Salary
Salary:
Not provided
atlasps.com Logo
Atlas Professional Services
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Mid-level IT engineer with minimum 2+ years of experience
  • Must have IT certifications, network plus or equivalent
  • Able to work in a fast paced, fast-growing environment
  • Able to work on support tickets independently and update status accurately
  • Knows when to escalate to higher level support
  • Able to learn and adapt quickly
  • Intermediate knowledge and experience with operating systems, such as Microsoft Windows and Active Directory
  • Intermediate knowledge and experience with authentication and directory services (Active Directory), etc.
  • Intermediate knowledge and experience with Windows system management tools, philosophies, and methods
  • Intermediate knowledge and experience with Windows automation (scripting, imaging, installation, management)
Job Responsibility
Job Responsibility
  • Able to work in a team environment focusing on assigned support service requests keeping customer informed on status
  • Handle daily technical support activities on desktop support, data network and server management and ability to multi-task with several Customers
  • Monitoring, maintaining, supporting and optimizing all networked software and associated operating systems in various customer environments
  • Maintaining network security, business continuity, records and documentation, and vendor relationships
  • Manage Active Directory Domain
  • including WINS, DHCP, IIS, DNS including user accounts/rights/permissions, group policies, etc.
  • Troubleshoot client production issues and analyze failures to minimize outages and interruptions
  • Review and troubleshoot monitored backup failures
  • Perform hardware/software updates /upgrades as required to maintain a secure and healthy network
  • Interface with support vendors to resolve network and system issues
Read More
Arrow Right
New

Sr Systems Engineer

Altera, a member of the N. Harris Computer Corporation family, delivers health I...
Location
Location
India
Salary
Salary:
Not provided
Altera Digital Health Inc. UK
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5 to 10 Years of Working Experience
  • Minimum 5 Years of working experience in Windows and Linux Systems
  • Recommended Certification :Azure ,Microsoft Windows Servers,Red Hat Linux-RHCSA/RHCE
  • System engineering experience in Enterprise Operations
  • Willingness to work 24X7 shifts and adjust schedule for deployment/maintenance
  • Proficiency in HA/Cluster, IIS, SSL Certificate,Windows PowerShell, and Linux Shell scripting
  • Able to perform L2 level activities and maintenance in Azure, Windows and Linux environments
  • Experience with RHEL (Linux) patching and security remediation for compliance
  • Responsible for monitoring performance and system usage
  • Experience in remote hardware/software monitoring and administration, including Logic Monitor
Job Responsibility
Job Responsibility
  • Configure, install, upgrade, and monitor performance and security of Azure, Windows and Linux servers
  • Support systems and applications, including Azure, Windows, and Linux
  • Handle application administration, product deployment, and architecture
  • Proactively monitor and resolve issues
  • Analyze technical and business needs, recommending solutions
  • Maintain positive relationships with clients, end users, vendors, and consultants
  • Stay updated on system and hardware developments for future enterprise systems
  • Tackle complex problems requiring in-depth evaluation and interdisciplinary collaboration
  • Support highly-available cross-enterprise shared services applications on a global network
Read More
Arrow Right

Sr. System Engineer

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way...
Location
Location
United States
Salary
Salary:
89400.00 - 206500.00 USD / Year
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master’s degree in computer science, or equivalent experience in a related field
  • 7+ years of System and Cloud Administrator role
  • Experience leading and managing projects
  • Experience administering Windows AD, LDAP, and Domain Servers
  • Experience with mixed operating systems: mainly Linux and some Windows
  • Experience with Configuration Management and automation tools like Ansible, Chef, or Puppet
  • Experience with Virtualization (VMWare) and Storage Systems (NetApp, Nimble, Pure, etc.)
  • Project management
  • Experience in Hypervisors other than VMware. Ex. Proxmox , RHEL openshift
  • Knowledge of servers, storage, HCI, and FC switch configuration
Job Responsibility
Job Responsibility
  • Work closely with the business leaders to develop and implement project plans, risk assessments, capacity growth, and contingency plans
  • Remediate the Security Vulnerabilities for the systems
  • Supporting Windows and Linux Server Environments, including rack and stack the hardware
  • Active directory maintenance and monitoring as needed
  • Install, configure, test, and maintain operating systems, application software, and system management tools
  • monitor, and manage them
  • Proactively ensure the highest levels of systems and infrastructure availability
  • Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
  • Maintain security, backup, and redundancy strategies
  • Document and automate the processes
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right

System Engineer

Responsible for the service of Windows Monitoring Services.
Location
Location
Poland , Łódź
Salary
Salary:
Not provided
https://www.bosch.pl/ Logo
Robert Bosch Sp. z o.o.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Degree in Computer Science / Electronics Engineering
  • Very good English skills and German is optional
  • Experience in working with environment monitoring systems, including configuration, management, and maintenance of Windows Server
  • Familiarity with monitoring and environment management tools such as Opentext Operations Bridge Manager, Microsoft System Center, SolarWinds, Nagios, Zabbix, etc.
  • Ability to analyze monitoring data and report results to identify issues and propose solutions
  • Knowledge of network protocols, operating systems, and IT infrastructure
  • Ability to work in a team and excellent communication skills
  • Ability to react quickly to changes in the environment and make decisions in crisis situations
  • Industry certifications related to environment monitoring (e.g., MCSE, MCSA, ITIL) would be an additional advantage
Job Responsibility
Job Responsibility
  • Define and implement monitoring requirements in collaboration with service responsible teams
  • Support operational processes
  • Support with audits and certifications
  • Market observation and, if necessary, evaluation of new products or product versions
  • Supporting operations with problem solutions and changes
  • Consultancy for specialist departments worldwide
  • Collaboration in projects
  • Collaboration in DerDack Enterprise Alert operation
What we offer
What we offer
  • Competitive salary + annual bonus
  • Hybrid work with flexible working hours
  • Referral Bonus Program
  • Copyright costs for IT employees
  • Complex environment of working, professional support and possibility to share knowledge and best practices
  • Ongoing development opportunities in a multinational environment
  • Broad access to professional trainings (incl. language courses), conferences and webinars
  • Private medical care and life insurance
  • Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
  • Prepaid Lunch Card
  • Fulltime
Read More
Arrow Right

Senior Field Information Technology Support Engineer

We are seeking a skilled and experienced Senior IT Engineer to join our team. Th...
Location
Location
United States , Salem
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ability to travel to client sites regularly
  • Proficiency in providing remote technical support
  • Managed Services experience is preferred
  • Strong problem-solving skills and the ability to think creatively to find solutions
  • In-depth knowledge of managing and designing diverse network environments
  • Knowledge of Kaseya RMM/PSA for remote monitoring and management
  • Expertise in network environments, firewall and switch configurations
  • Experience with Meraki, Fortinet, and Palo Alto firewalls
  • Experience with HP/Aruba, Cisco, and Meraki switches
  • Experience with Meraki and Ubiquiti wireless networks
Job Responsibility
Job Responsibility
  • Travel to client sites regularly in MA and NH for technical support and assistance
  • Provide remote support for clients
  • Design, manage, and maintain diverse network environments
  • Configure and manage firewalls, primarily Meraki, Fortinet, and Palo Alto
  • Handle the configuration and management of switches, primarily HP/Aruba, Cisco, and Meraki
  • Manage wireless networks using Meraki and Ubiquiti technologies
  • Maintain and support phone systems, particularly 3CX and Avaya
  • Manage and maintain storage area networks, focusing on HPE and EqualLogic
  • Design, manage, and maintain VMware and Hyper-V environments
  • Oversee the management and administration of cloud infrastructure, primarily Azure and AWS
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • Free online training
  • Competitive compensation
  • Fulltime
Read More
Arrow Right
New

Associate System Engineer

We are seeking a motivated and detail-oriented Associate System Engineer with 1–...
Location
Location
India
Salary
Salary:
Not provided
Altera Digital Health Inc. UK
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1–2 years of experience in Windows Server Administration
  • Hands-on experience with Microsoft Azure (VMs, storage, networking, etc.)
  • Strong analytical and problem-solving abilities
  • Familiarity with ITIL processes and ticketing systems (e.g., ServiceNow, Jira)
  • Excellent communication and interpersonal skills
  • Willingness to work in a 24/7 rotational shift environment
Job Responsibility
Job Responsibility
  • Provide system administration and support for Windows-based environments
  • Monitor, maintain, and troubleshoot infrastructure and cloud services (Azure)
  • Perform routine system checks, updates, and patch management
  • Respond to incidents, service requests, and escalations in a timely manner
  • Collaborate with cross-functional teams to resolve technical issues
  • Document procedures, configurations, and resolutions for knowledge sharing
  • Participate in on-call rotations and shift-based support schedules
  • Fulltime
Read More
Arrow Right
Welcome to CrawlJobs.com –
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Australia Jobs Canada Jobs Poland Jobs Ireland Jobs Spain Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
© 2025 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy