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The Identity and Access Management is a global organization within CISO with 1200+ employees located across the globe. IAM manages entitlement and provisioning of access for internal Citi employees / contractors and increasingly for external Citi clients who are using Citi applications. IAM works in partnership with Global Information Security to build appropriate security architecture in new apps and supports large business-driven technology projects related to information security issues.
Job Responsibility:
Provision user/Functional ID entitlements, compliance review requests and/or incident/change management handling for Citi’s global customer base within established support thresholds
Ensure adherence to pre-defined SLO requirements for designated requests at a personal and team level
Utilize Microsoft applications for creating and maintaining basic files
Understands the high-level principle behind Information Security concepts and policies
and applies / implements into day-to-day work
Identifies potential compliance issues and raise to management attention
Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity
Proven use of discretion and judgment given the subject sensitivity of the work data
Ability to manage multiple efforts and adjust priorities with evolving work efforts
Analyzing and finding the key areas for process improvement and creating an action plan for the implementation of the same
Adhere to the defined Risk and Control guidelines and perform the activity within the distinct guidelines
Requirements:
Provision user/Functional ID entitlements
compliance review requests and/or incident/change management handling for Citi’s global customer base within established support thresholds
Ensure adherence to pre-defined SLO requirements for designated requests at a personal and team level
Utilize Microsoft applications for creating and maintaining basic files
Understands the high-level principle behind Information Security concepts and policies
and applies / implements into day-to-day work
Identifies potential compliance issues and raise to management attention
Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity
Proven use of discretion and judgment given the subject sensitivity of the work data
Ability to manage multiple efforts and adjust priorities with evolving work efforts
Analyzing and finding the key areas for process improvement and creating an action plan for the implementation of the same
Adhere to the defined Risk and Control guidelines and perform the activity within the distinct guidelines
Nice to have:
Training, both on the job training and presented training courses
Increased Product knowledge
Exposure to clients and other departments within Citi
This is a great opportunity for a candidate looking to work in a control environment
The role will provide a high level of exposure to internal clients and enable the candidate to develop their client service skills
This is a necessary requirement for anyone hoping to progress into a more senior role within IAM
The position will also help the candidate to enhance their knowledge of the clients supported within IAM and their overall knowledge of the industry
Hone the skills to work in a demanding, time sensitive and complex process
What we offer:
Training, both on the job training and presented training courses
Increased Product knowledge
Exposure to clients and other departments within Citi
This is a great opportunity for a candidate looking to work in a control environment
The role will provide a high level of exposure to internal clients and enable the candidate to develop their client service skills
This is a necessary requirement for anyone hoping to progress into a more senior role within IAM
The position will also help the candidate to enhance their knowledge of the clients supported within IAM and their overall knowledge of the industry
Hone the skills to work in a demanding, time sensitive and complex process
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