Systems Software Senior Engineer

• Manage and support endpoint infrastructure for both onsite and remote users
• Ensure high availability and reliability of systems through proactive monitoring and maintenance
• Patch management and security remediation efforts across the environment
• Implement system upgrades and enhancements in alignment with business needs
• Analyze, design, and maintain software solutions that support endpoint operations
• Troubleshoot and resolve system issues in a timely and efficient manner
• Collaborate with IT Project Management to support new project launches and coordinate technical activities
• Work closely with Technical Account Managers to meet endpoint solution requirements for project accounts
• Coordinate with other IT teams to ensure seamless integration and operations
• Develop and maintain technical documentation and project plans for key initiatives
• Identify opportunities for automation and process improvement using scripting and management tools
• Prioritize and execute tasks based on operational needs and strategic goals
• Support IT and Operations leadership with technical escalations and recommendations

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent industry experience
• Minimum 5 years of experience in systems engineering or a similar technical role
• Strong hands-on experience with: Microsoft Endpoint Configuration Manager (MECM)
• Azure/Intune
• Cloud Virtual Desktop as a Service (DaaS)
• Group Policy Management
• Patch management and endpoint security
• Google Cloud management
• Intermediate PowerShell scripting skills for automation and system management
• Proven expertise in Windows and server administration
• Experience designing and deploying MECM infrastructure at scale
• Understanding of IT architectures, emerging technologies, and industry best practices
• Strong analytical and problem-solving skills with attention to detail
• Excellent communication skills, capable of translating technical concepts for diverse audiences
• Experience managing vendor relationships and supporting cross-functional teams
• Ability to work effectively in fast-paced, dynamic environments
• Strong documentation, presentation, and collaboration skills

Experience with Tanium and Kandji is a plus

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Paid time off (PTO) and wellness and healthcare benefits
• A great compensation package and performance bonus opportunities
• Tuition reimbursement