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This position offers a long term contract employment opportunity in the tech industry where you will be primarily responsible for managing system security, responding to customer tickets, and setting up systems for new hires.
Job Responsibility:
Administer system security measures including access control and firewall technologies
Handle customer tickets with efficiency and accuracy
Set up systems for new hires, ensuring all necessary software and hardware are properly configured
Proactively manage and monitor customer accounts, initiating appropriate action when required
Deploy new laptops, maintaining a balance of Windows and Mac systems
Spearhead the transition towards a zero touch deployment model
Utilize your skills in Cisco Technologies, IDS, IPS, Active Directory, Auditing, Authentication, and Configuration Management
Adapt to changes in ticketing systems, maintaining the same level of service regardless of the platform used
Undertake ad hoc system administration tasks as and when required
Maintain a manual process for laptop setup while exploring more efficient methods
Requirements:
Proven experience in Access Control
Proficient in Cisco Technologies
Knowledge of Firewall Technologies
Familiarity with Intrusion Detection Systems (IDS) and Intrusion Prevention Systems (IPS)
Competence in managing Active Directory
Proficiency in Auditing
Experience with Authentication processes
Practical understanding of Computer Hardware
Expertise in Configuration Management
What we offer:
medical, vision, dental, and life and disability insurance