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Under close supervision the Systems Programmer I maintain the integrity, performance, and availability of all mainframes, Linux, and/or AS400 systems software; installs, administers, and provides problem resolution support for the mainframe, Linux, and/or AS400 system software and third-party productivity tools.
Job Responsibility:
Assists in the support, maintenance, and implementation of network, messaging, data/voice infrastructure, servers, and storage equipment within the IT data center
Conducts end-user support tasks, administrative account changes, and basic end-user troubleshooting
Works with more senior team members to perform patching, upgrades, and complex issue resolutions
Identifies and resolves routine product related problems
assumes control of time-critical calls or issues
Research ongoing problems utilizing all information available, equipment histories, and remote support status files
Implements design solutions to keep up with and accommodate unified communications expansion
Performs other duties as assigned
Will be required to participate in 24 x 7 on-call rotation
Requirements:
Typically requires a bachelor's degree and zero (0) to two (2) years of related experience or an equivalent combination
Knowledge of appropriate networks, products, and protocols
Knowledge of Unix, Windows NT/2000/98, Internet Security, Oracle ERP
Knowledge of associate database/software/documentation
Strong technical aptitude
Troubleshooting skills
Must be eligible to work in the US without Visa Sponsorship