Systems Program Manager

• Workflow Design and Management: GO Systems is responsible for defining, building, and maintaining repeatable, sustainable processes that support GO’s tooling ecosystem (e.g., roadmapping, bug management, vendor insights)
• Workflow Execution / Production: GO Systems executes its internal workflows utilizing a combination of FTE and Vendor resources
• Implementing Tooling Changes into Operations: GO Systems facilitates significant tooling changes within GO’s ecosystem, with support including scope and design of technical solutions, project / program management, acceptance and experimental testing, training users on new tooling solutions, and providing expert opinion as GO’s tooling subject matter experts
• Program Management: A primary job to be done for GO Systems is implementing tooling changes into operations. Awareness and experience with program and project management best practices is essential to delivering technically sound solutions at scale for Operations
• Cross-Functional Partner Engagement: GO Systems serves an important role in balancing the business needs of Operations with the priorities of Meta’s various product teams. Systems Program Managers are regularly called upon to problem solve, prioritize, and inform business decisions happening in both Product and Operations

• 8+ years of experience with end-to-end project management in a product, technical, and/or operations environment
• Experience initiating and driving multiple projects simultaneously with minimal guidance
• Experience with systems and tools used by and in support of Operations teams
• Experience partnering with technical teams (e.g., Engineering, Product Management, Data Science)
• Strategic thinker with problem-solving skills, and experience analyzing and leveraging data to understand patterns and provide client insights
• Documentation: demonstrated experience in creating reference documents and communicating them with stakeholders
• Communication: Effective communication across different mediums, stakeholder groups, levels, and settings

Experience vibecoding and using AI tools to orchestrate workflows

• bonus
• equity
• benefits