CrawlJobs Logo

Systems Program Manager, Global Operations Systems

meta.com Logo

Meta

Location Icon

Location:
United States , Austin

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

152000.00 - 214000.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

Global Operations (GO) Systems is a horizontal team serving GO accountable for delivery of systems and tooling strategies. GO Systems combines expertise in our products with operational, analytical, and technical skills to design and manage scalable processes. This work is enabled by a team of Systems Program Managers accountable for delivery across one of the following categories of jobs to be done: workflow design and management, workflow execution (production), and implementing tooling changes into Operations.

Job Responsibility:

  • Workflow Design and Management: GO Systems is responsible for defining, building, and maintaining repeatable, sustainable processes that support GO’s tooling ecosystem (e.g., roadmapping, bug management, vendor insights)
  • Workflow Execution / Production: GO Systems executes its internal workflows utilizing a combination of FTE and Vendor resources
  • Implementing Tooling Changes into Operations: GO Systems facilitates significant tooling changes within GO’s ecosystem, with support including scope and design of technical solutions, project / program management, acceptance and experimental testing, training users on new tooling solutions, and providing opinion as GO’s tooling subject matter experts
  • Program Management: A primary job to be done for GO Systems is implementing tooling changes into operations. Awareness and experience with program and project management best practices is essential to delivering technically sound solutions at scale for Operations
  • Cross-Functional Partner Engagement: GO Systems serves an important role in balancing the business needs of Operations with the priorities of Meta’s various product teams. Systems Program Managers are regularly called upon to problem solve, prioritize, and inform business decisions happening in both Product and Operations
  • Owning a program charter for AI transformation, ensuring rapid prototyping, testing, and deployment of AI-driven solutions that address current and emerging business needs
  • Identifying, scoping, and prioritizing high-impact opportunities for automation and AI enablement across Operations teams, balancing immediate operational needs with long-term strategic goals
  • Establishing and tracking success metrics for transformation programs, using data-driven insights to measure adoption, efficiency gains, and business impact
  • Serving as a subject matter expert and thought leader on AI and workforce transformation, providing guidance on best practices, risk management, and feasibility considerations
  • Fostering innovation and continuous improvement by piloting new technologies, gathering feedback, and iterating on solutions to maximize value for GO

Requirements:

  • Bachelor's degree in a directly related field, or equivalent practical experience
  • 12+ years of experience with end-to-end project management in a product, technical, and/or operations environment
  • Experience in AI/GenAI/LLMs, machine learning, or related fields
  • Experience initiating and driving multiple projects simultaneously with minimal to no guidance
  • Experience with systems and tools used by and in support of Operations teams
  • Experience partnering with technical teams (e.g., Engineering, Product Management, Data Science)
  • Demonstrated experience of resourcefulness and adaptability in problem-solving, and experience analyzing and leveraging data to understand patterns and provide client insights
  • Documentation: demonstrated experience in creating reference documents and communicating them with stakeholders
  • Communication: Effective communication across different mediums, stakeholder groups, levels, and settings

Nice to have:

  • Intermediate level SQL/noSQL or comparable data language experience
  • Experience working with executive stakeholders at mid-large scale tech organizations
  • People management experience
  • Experience working at the nexus of product (engineering) and operations (integrity, support, or other operations functions)
  • Experience in hands-on technical side of tooling (e.g., completing configurations, investigating tooling bugs, and conducting testing)
What we offer:
  • bonus
  • equity
  • benefits

Additional Information:

Job Posted:
January 25, 2026

Icon
Meta - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Systems Program Manager, Global Operations Systems

Senior Product Program Manager, Roadmap Planning & Program Management

The Roadmap Planning & Program Management team sits at the intersection of strat...
Location
Location
United States , San Francisco
Salary
Salary:
208000.00 - 260000.00 USD / Year
airbnb.com Logo
Airbnb
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 13+ years of experience in a combination of program management, product management, or business operations managing sophisticated software product programs from end to end in a creative-led, fast paced environment
  • Strong product and/or technology experience including product management or engineering (software preferred)
  • Demonstrated ability of shipping software products at global scale having overcome a variety of challenges
  • Critical thinking skills to develop bespoke program plans that are custom to the needs of the specific program
  • World-class verbal and written communication skills that can simplify complex topics
  • Exceptional influencing and presentation skills
  • Proven ability to build strong relationships and be a trusted agent for change with business leaders (up to the executive level)
  • Track record for successfully managing ambitious and operationally complex projects with cross-functional teams across product development, product marketing, design, marketing, and operations
  • Expertise in using program management tools such as Airtable, Asana, Jira, Smartsheets, etc.
  • Thrives in ambiguity in a fast-paced, hyper-growth organization
Job Responsibility
Job Responsibility
  • Partners with engineering, product marketing, design, community support, and other cross functional teams to deliver software product programs with the highest quality and on schedule
  • Understands dependencies across functions to optimize the overall system and deliver the highest quality offerings at scale
  • World-class communicator that can simplify the complex
  • Anticipates upcoming risks and issues and develops risk mitigation strategies proactively in a fast pace environment
  • Brings an experienced product mindset to tie strategy and execution together
  • Develops program plans that are unique to each initiative and require strategic thinking
  • Operates at a variety of altitudes by tailoring communication style and approach
  • Expert collaborator that is able to understand consumer, technology, and design
  • Goes beyond status reporting to drive issues to resolution
  • Understands best practices, drives improvements, and focuses on simplification
What we offer
What we offer
  • bonus
  • equity
  • benefits
  • Employee Travel Credits
  • Fulltime
Read More
Arrow Right

Program Manager, Product Roadmap Planning & Program Management

The Roadmap Planning & Program Management team sits at the intersection of strat...
Location
Location
United States , San Francisco
Salary
Salary:
176000.00 - 220000.00 USD / Year
airbnb.com Logo
Airbnb
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of experience in a combination of program management, product management, or business operations managing sophisticated software product programs from end to end in a creative-led, fast paced environment
  • Strong product and/or technology experience including product management or engineering (software preferred)
  • Demonstrated ability of shipping software products at global scale having overcome a variety of challenges
  • Critical thinking skills to develop bespoke program plans that are custom to the needs of the specific program
  • World-class verbal and written communication skills that can simplify complex topics
  • Exceptional influencing and presentation skills
  • Proven ability to build strong relationships and be a trusted agent for change with business leaders (up to the executive level)
  • Track record for successfully managing ambitious and operationally complex projects with cross-functional teams across product development, product marketing, design, marketing, and operations
  • Expertise in using program management tools such as Airtable, Asana, Jira, Smartsheets, etc.
  • Thrives in ambiguity in a fast-paced, hyper-growth organization
Job Responsibility
Job Responsibility
  • Partners with engineering, product marketing, design, community support, and other cross functional teams to deliver software product programs with the highest quality and on schedule
  • Understands dependencies across functions to optimize the overall system and deliver the highest quality offerings at scale
  • World-class communicator that can simplify the complex
  • Anticipates upcoming risks and issues and develops risk mitigation strategies proactively in a fast pace environment
  • Brings an experienced product mindset to tie strategy and execution together
  • Develops program plans that are unique to each initiative and require strategic thinking
  • Operates at a variety of altitudes by tailoring communication style and approach
  • Expert collaborator that is able to understand consumer, technology, and design
  • Goes beyond status reporting to drive issues to resolution
  • Understands best practices, drives improvements, and focuses on simplification
What we offer
What we offer
  • bonus
  • equity
  • benefits
  • Employee Travel Credits
  • Fulltime
Read More
Arrow Right

Information Systems Lead Program Manager

The ideal candidate will have a proven track record of managing technology proje...
Location
Location
United States , Irvine
Salary
Salary:
125000.00 - 145000.00 USD / Year
benchmarkmakers.com Logo
Benchmark Makers
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University degree in Computer Science, Information Technology, Business Administration, or a related field
  • Minimum of 7-10 years of experience in project management, particularly focusing on technology projects
  • Proven experience managing projects in a global law firm or professional services environment
  • Project Management Professional (PMP) certification
  • Certified ScrumMaster (CSM) or equivalent Agile certification
  • ITIL Foundation certification, Six Sigma Green Belt or Black Belt certification preferred
  • Strong understanding of project management methodologies, including Agile and Waterfall
  • Significant experience in implementing ITSM and ITIL best practices
  • Successful history of executing against a clear Target Operating Model (TOM) to optimize project delivery
  • Extensive and demonstrable understanding of cloud technologies, including Microsoft 365, Azure, Teams, IntApp Cloud, and iManage 10 Cloud, with specific evidence of successful project delivery
Job Responsibility
Job Responsibility
  • Leading and managing technology projects, ensuring delivery on time, within scope, and within budget
  • Collaborating with stakeholders to define project objectives, scope, and deliverables
  • Developing and maintaining detailed project plans, schedules, and budgets
  • Identifying and mitigating project risks and issues
  • Ensuring effective communication and coordination among project team members and stakeholders
  • Monitoring project progress and providing regular status updates to senior management
  • Conducting post-project evaluations and implementing lessons learned
  • Fostering a culture of continuous improvement and innovation within the project management team
  • Fulltime
Read More
Arrow Right

Information Systems Lead Program Manager

The ideal candidate will have a proven track record of managing technology proje...
Location
Location
United States , San Francisco
Salary
Salary:
125000.00 - 145000.00 USD / Year
benchmarkmakers.com Logo
Benchmark Makers
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University degree in Computer Science, Information Technology, Business Administration, or a related field
  • Minimum of 7-10 years of experience in project management, particularly focusing on technology projects
  • Proven experience managing projects in a global law firm or professional services environment
  • Project Management Professional (PMP) certification
  • Certified ScrumMaster (CSM) or equivalent Agile certification
  • ITIL Foundation certification, Six Sigma Green Belt or Black Belt certification preferred
  • Strong understanding of project management methodologies, including Agile and Waterfall
  • Significant experience in implementing ITSM and ITIL best practices
  • Successful history of executing against a clear Target Operating Model (TOM) to optimize project delivery
  • Extensive and demonstrable understanding of cloud technologies, including Microsoft 365, Azure, Teams, IntApp Cloud, and iManage 10 Cloud, with specific evidence of successful project delivery
Job Responsibility
Job Responsibility
  • Leading and managing technology projects, ensuring delivery on time, within scope, and within budget
  • Collaborating with stakeholders to define project objectives, scope, and deliverables
  • Developing and maintaining detailed project plans, schedules, and budgets
  • Identifying and mitigating project risks and issues
  • Ensuring effective communication and coordination among project team members and stakeholders
  • Monitoring project progress and providing regular status updates to senior management
  • Conducting post-project evaluations and implementing lessons learned
  • Fostering a culture of continuous improvement and innovation within the project management team
  • Fulltime
Read More
Arrow Right

Information Systems Lead Program Manager

The ideal candidate will have a proven track record of managing technology proje...
Location
Location
United States , Denver
Salary
Salary:
125000.00 - 145000.00 USD / Year
benchmarkmakers.com Logo
Benchmark Makers
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University degree in Computer Science, Information Technology, Business Administration, or a related field
  • Minimum of 7-10 years of experience in project management, particularly focusing on technology projects
  • Proven experience managing projects in a global law firm or professional services environment
  • Project Management Professional (PMP) certification
  • Certified ScrumMaster (CSM) or equivalent Agile certification
  • ITIL Foundation certification, Six Sigma Green Belt or Black Belt certification preferred
  • Strong understanding of project management methodologies, including Agile and Waterfall
  • Significant experience in implementing ITSM and ITIL best practices
  • Successful history of executing against a clear Target Operating Model (TOM) to optimize project delivery
  • Extensive and demonstrable understanding of cloud technologies, including Microsoft 365, Azure, Teams, IntApp Cloud, and iManage 10 Cloud, with specific evidence of successful project delivery
Job Responsibility
Job Responsibility
  • Leading and managing technology projects, ensuring delivery on time, within scope, and within budget
  • Collaborating with stakeholders to define project objectives, scope, and deliverables
  • Developing and maintaining detailed project plans, schedules, and budgets
  • Identifying and mitigating project risks and issues
  • Ensuring effective communication and coordination among project team members and stakeholders
  • Monitoring project progress and providing regular status updates to senior management
  • Conducting post-project evaluations and implementing lessons learned
  • Fostering a culture of continuous improvement and innovation within the project management team
  • Fulltime
Read More
Arrow Right

Information Systems Lead Program Manager

The ideal candidate will have a proven track record of managing technology proje...
Location
Location
United States , Manhattan, New York
Salary
Salary:
125000.00 - 145000.00 USD / Year
benchmarkmakers.com Logo
Benchmark Makers
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University degree in Computer Science, Information Technology, Business Administration, or a related field
  • Minimum of 7-10 years of experience in project management, particularly focusing on technology projects
  • Proven experience managing projects in a global law firm or professional services environment
  • Project Management Professional (PMP) certification
  • Certified ScrumMaster (CSM) or equivalent Agile certification
  • ITIL Foundation certification, Six Sigma Green Belt or Black Belt certification preferred
  • Strong understanding of project management methodologies, including Agile and Waterfall
  • Significant experience in implementing ITSM and ITIL best practices
  • Successful history of executing against a clear Target Operating Model (TOM) to optimize project delivery
  • Extensive and demonstrable understanding of cloud technologies, including Microsoft 365, Azure, Teams, IntApp Cloud, and iManage 10 Cloud, with specific evidence of successful project delivery
Job Responsibility
Job Responsibility
  • Leading and managing technology projects, ensuring delivery on time, within scope, and within budget
  • Collaborating with stakeholders to define project objectives, scope, and deliverables
  • Developing and maintaining detailed project plans, schedules, and budgets
  • Identifying and mitigating project risks and issues
  • Ensuring effective communication and coordination among project team members and stakeholders
  • Monitoring project progress and providing regular status updates to senior management
  • Conducting post-project evaluations and implementing lessons learned
  • Fostering a culture of continuous improvement and innovation within the project management team
  • Fulltime
Read More
Arrow Right

Information Systems Lead Program Manager

The ideal candidate will have a proven track record of managing technology proje...
Location
Location
United States , Washington D.C.
Salary
Salary:
125000.00 - 145000.00 USD / Year
benchmarkmakers.com Logo
Benchmark Makers
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University degree in Computer Science, Information Technology, Business Administration, or a related field
  • Minimum of 7-10 years of experience in project management, particularly focusing on technology projects
  • Proven experience managing projects in a global law firm or professional services environment
  • Project Management Professional (PMP) certification
  • Certified ScrumMaster (CSM) or equivalent Agile certification
  • ITIL Foundation certification, Six Sigma Green Belt or Black Belt certification preferred
  • Strong understanding of project management methodologies, including Agile and Waterfall
  • Significant experience in implementing ITSM and ITIL best practices
  • Successful history of executing against a clear Target Operating Model (TOM) to optimize project delivery
  • Extensive and demonstrable understanding of cloud technologies, including Microsoft 365, Azure, Teams, IntApp Cloud, and iManage 10 Cloud, with specific evidence of successful project delivery
Job Responsibility
Job Responsibility
  • Leading and managing technology projects, ensuring delivery on time, within scope, and within budget
  • Collaborating with stakeholders to define project objectives, scope, and deliverables
  • Developing and maintaining detailed project plans, schedules, and budgets
  • Identifying and mitigating project risks and issues
  • Ensuring effective communication and coordination among project team members and stakeholders
  • Monitoring project progress and providing regular status updates to senior management
  • Conducting post-project evaluations and implementing lessons learned
  • Fostering a culture of continuous improvement and innovation within the project management team
  • Fulltime
Read More
Arrow Right

Information Systems Lead Program Manager

The ideal candidate will have a proven track record of managing technology proje...
Location
Location
United States , Dallas
Salary
Salary:
Not provided
benchmarkmakers.com Logo
Benchmark Makers
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University degree in Computer Science, Information Technology, Business Administration, or a related field
  • Minimum of 7-10 years of experience in project management, particularly focusing on technology projects
  • Proven experience managing projects in a global law firm or professional services environment
  • Project Management Professional (PMP) certification
  • Certified ScrumMaster (CSM) or equivalent Agile certification
  • ITIL Foundation certification, Six Sigma Green Belt or Black Belt certification preferred
  • Strong understanding of project management methodologies, including Agile and Waterfall
  • Significant experience in implementing ITSM and ITIL best practices
  • Successful history of executing against a clear Target Operating Model (TOM) to optimize project delivery
  • Extensive and demonstrable understanding of cloud technologies, including Microsoft 365, Azure, Teams, IntApp Cloud, and iManage 10 Cloud, with specific evidence of successful project delivery
Job Responsibility
Job Responsibility
  • Leading and managing technology projects, ensuring delivery on time, within scope, and within budget
  • Collaborating with stakeholders to define project objectives, scope, and deliverables
  • Developing and maintaining detailed project plans, schedules, and budgets
  • Identifying and mitigating project risks and issues
  • Ensuring effective communication and coordination among project team members and stakeholders
  • Monitoring project progress and providing regular status updates to senior management
  • Conducting post-project evaluations and implementing lessons learned
  • Fostering a culture of continuous improvement and innovation within the project management team
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy