CrawlJobs Logo

Systems Operations Senior Manager

https://www.wellsfargo.com/ Logo

Wells Fargo

Location Icon

Location:
United States , Charlotte

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Wells Fargo is seeking an experienced and strategic Senior Systems Operations Manager to lead our platform support and Site Reliability Engineering (SRE) transformation initiatives for our large-scale global payments and international banking systems. The ideal candidate will possess a deep understanding of systems operations, platform reliability, and technological transformation in the financial services sector. This role is critical to ensuring the availability, scalability, and resilience of our mission-critical financial platforms serving clients across multiple regions.

Job Responsibility:

  • Manage and develop teams of analysts, associates, and less experienced managers in roles that provide technical services and support for the relevant supported systems
  • Engage and influence stakeholders, internal partners, and peers in order to engineer projects, identify new products and solutions, and research solutions for existing systems
  • Identify and recommend opportunities for administration and maintenance of the remote monitoring and management system, as well as the periodic system review
  • Perform network assessments, security audits, and system enhancement consultations
  • Determine appropriate strategy and actions of Systems Operations team to meet moderate to high risk deliverables
  • Interpret and develop policies and procedures, and understand compliance and risk management requirements for supported system area
  • Provide implementation support for key risk initiatives
  • Collaborate with and influence all levels of professionals, analysts, or associates
  • Ensure the Systems Operations team communicates with customers to keep them informed of incident progress, and notify them of impending changes or agreed outages
  • Manage allocation of people and financial resources for Systems Operations
  • Develop and guide a culture of talent development to meet business objectives and strategy

Requirements:

  • 6+ years of Systems Engineering and Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 3+ years of management or leadership experience
  • Experience in Systems Engineering, and Technology Architecture, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education (for Europe, Middle East & Africa only)
  • Management or leadership experience (for Europe, Middle East & Africa only)

Nice to have:

  • 10+ years of experience in systems operations, platform engineering, or SRE roles, with at least 5 years in a leadership capacity
  • Strong background in high-availability, large-scale financial systems, preferably in payments or international banking
  • In-depth knowledge of Oracle Financial banking products such as Oracle Banking Liquidity Management (OBLM), Oracle Banking Payments Management (OBPM), and Oracle Flexcube Universal Banking System, preferred 5+ years of experience
  • Proven track record of leading SRE transformations and implementing automation, monitoring, and incident management frameworks
  • Deep understanding of ITIL, DevOps, and SRE principles, with hands-on experience in cloud and/or on-premises environments
  • Excellent leadership, communication, and stakeholder management skills across diverse and distributed teams
  • Experience with modern monitoring, alerting, and observability tools (e.g., Prometheus, Grafana, Splunk, Datadog)
  • Ability to work under pressure in a fast-paced, global environment

Additional Information:

Job Posted:
January 29, 2026

Expiration:
January 30, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Wells Fargo - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Systems Operations Senior Manager

Senior Manager, Operations Knowledge Systems & Process Design

This isn't traditional knowledge management. You're building the operating syste...
Location
Location
United States , Nashville
Salary
Salary:
Not provided
https://checkr.com Logo
Checkr
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of experience in operations, process improvement, knowledge management, or related fields
  • 3+ years leading teams or complex cross-functional initiatives
  • Demonstrated expertise in business process design, mapping, and optimization (Lean, Six Sigma, or similar methodologies)
  • Strong systems thinking—ability to see how knowledge, process, technology, and people interconnect
  • Proven ability to write clear, effective operational content that scales across audiences and channels
  • Data fluency: comfortable using metrics and analytics to drive decisions and measure impact
  • Experience building scalable solutions that work across multiple teams or functions
  • Excellent stakeholder management skills with ability to influence without authority
  • Clear, compelling communication—can translate complex systems into understandable frameworks
Job Responsibility
Job Responsibility
  • Design and evolve the knowledge infrastructure that powers compliance operations, customer support, and external help center content
  • Write and oversee the creation of content that works—clear, actionable knowledge that scales across channels and use cases
  • Develop and maintain structured taxonomies and leverage AI-powered approaches for organizing and surfacing unstructured content
  • Create systems that enable both human agents and AI systems to leverage knowledge effectively
  • Establish frameworks for knowledge quality, governance, and lifecycle management that scale with business growth
  • Map, document, and optimize cross-functional processes across compliance, support, and supply chain operations
  • Design processes that balance efficiency, quality, and customer experience outcomes
  • Build process frameworks that support continuous improvement and rapid iteration
  • Harness conversation analytics and AI to surface patterns, gaps, and opportunities in knowledge and process performance
  • Use operational data and performance metrics to identify knowledge and process gaps and translate insights into action
What we offer
What we offer
  • Lunch four times a week
  • Commuter stipend
  • Snacks and beverages
  • Fulltime
Read More
Arrow Right

Senior Manager - Engineering Operations

At Mercury, we build products that help startups and growing companies manage th...
Location
Location
United States; Canada , San Francisco; New York; Portland
Salary
Salary:
239000.00 - 298900.00 USD / Year
mercury.com Logo
Mercury
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6+ years of experience in Engineering Operations, Technical Program Management, Engineering Chief of Staff, or adjacent leadership positions in a fast-paced tech company
  • A background in software engineering, with demonstrated success in shaping Engineering-wide or company-wide strategy through operational leadership
  • Experience managing complex engineering programs and initiatives at scale, and measuring impact through data
  • Experience bringing structure to ambiguity, managing through influence, and enabling senior ICs and managers to do their best work
  • Thoughtful systems thinking—you’re able to take a holistic view of the situation or engage with the details, depending on the need of the hour
  • Communicate clearly and with care, whether facilitating a leadership offsite, drafting an all-hands update, or aligning multiple teams around shared goals
Job Responsibility
Job Responsibility
  • Drive the planning and execution of strategic initiatives across Engineering—which may cover hiring, onboarding, metrics, budgeting, and tooling—working closely with leadership to turn ideas into scalable systems
  • Design and execute programs to enable and expand AI adoption for coding assistance and in-product features
  • Partner with our Strategic Operations team to improve core processes like planning cycles and incident management to help Engineering execute effectively and adapt with scale
  • Act as orchestrator and glue for department-wide initiatives such as tech debt paydown projects, architectural investments, or improvements to the hiring process
  • Overall: build an environment of operational excellence—using data, context, and collaboration to raise the bar for how we work
What we offer
What we offer
  • base salary
  • equity (stock options)
  • benefits
  • Fulltime
Read More
Arrow Right

Senior Manager, eCom Operations Manager

We are looking for an experienced Senior Manager, eCom Operations to strengthen ...
Location
Location
Sweden , Stockholm
Salary
Salary:
Not provided
marshall.com Logo
sa.global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong analytical and problem-solving skills with a focus on scalability and operational efficiency
  • Excellent stakeholder management and communication across global teams and functions
  • Proven ability to drive standardization, structure, and best-practice implementation across multiple regions
  • Data-driven mindset with solid experience using operational KPIs and performance dashboards
  • Several years of experience in e-commerce operations, logistics, or global supply chain management
  • Demonstrated success leading cross-functional initiatives involving Operations, IT/ERP, Customer Service, and regional eCom teams
  • Experience with warehouse operations, 3PL management, and system integrations (ERP, WMS, TMS, Salesforce, Shopify)
Job Responsibility
Job Responsibility
  • Own and develop the global strategy and roadmap for eCom Operations, ensuring alignment with regional teams and business priorities
  • Translate long-term goals into actionable initiatives that improve efficiency, scalability, and customer satisfaction
  • Define, document, and roll out global best-practice procedures for fullfillment, returns, delivery performance, and operational workflows
  • Partner with IT, ERP, and Tech teams to enhance integrations with logistics partners and strengthen system capabilities
  • Lead cross-functional projects focused on logistics, transport, warehouse optimization, and overall operational improvement
  • Manage the operational readiness for launching new product categories across multiple warehouse setups
  • Identify and implement opportunities to improve lead times, reduce costs, and enhance the customer experience
  • Work closely with Customer Support and Regional Operations teams to resolve pain points and drive performance excellence
What we offer
What we offer
  • re-location support
  • visa/work permit application
  • local authority registration
  • home finding service
Read More
Arrow Right

Senior IT Operations Manager

Lead our End User Services, Systems Engineering, Endpoint Engineering, and Digit...
Location
Location
United States , San Jose
Salary
Salary:
163200.00 - 204000.00 USD / Year
archer.com Logo
Archer Aviation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of IT operations experience
  • at least 3–5 years in a leadership or management role
  • strong understanding of ITSM frameworks (ITIL), incident response, change management, and service delivery models
  • hands-on familiarity with identity management (Okta/Entra), endpoint management tools, and core SaaS systems
  • experience building and scaling IT teams in a fast-paced, growth-oriented environment
  • excellent communication, prioritization, and stakeholder management skills
Job Responsibility
Job Responsibility
  • Lead and develop a high-performing multi-functional IT operations team
  • establish operational roadmaps, OKRs, and capacity plans for each pillar (EUS, Systems, Endpoint, Digital Workplace)
  • manage vendor relationships, renewals, and budget allocations across platforms and hardware
  • implement IT governance, risk management, and compliance strategies
  • champion IT operational maturity through continuous improvement, automation, and standardization
  • serve as the escalation point for complex technical, operational, and cross-departmental issues
  • define and mature ITSM processes such as incident, request, knowledge, and problem management
  • drive service-level excellence through KPIs, automation, self-service, and documentation
  • oversee administration and reliability of core IT infrastructure (identity, collaboration, SaaS platforms, directory services, authentication, etc.)
  • guide systems architecture decisions and ensure scalable, secure configurations
  • Fulltime
Read More
Arrow Right

Senior Manager, Technology Operations, Product Strategy - WFS

We are looking for a strong leader to help build and scale our Walmart Fulfillme...
Location
Location
United States of America , Bentonville
Salary
Salary:
90000.00 - 180000.00 USD / Year
walmart.com Logo
Walmart
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.
  • Option 2: 7 years’ experience in project management, program management, program operations, or related area.
  • 2 years’ supervisory experience.
Job Responsibility
Job Responsibility
  • Leads the development and execution of advanced analytics to address unique business and technical problems and support data-driven decision making.
  • Makes strategic recommendations to cross-functional leadership based on analysis results, and influences roadmap prioritization of partner teams.
  • Owns complex projects end-to-end for a business area
  • manages risks associated with implementation.
  • Develops data models (algorithms, approaches) for complex projects within a business area to drive business results and value.
  • Presents findings and recommendations to senior leadership.
  • Coaches team members and provides feedback to enhance skills, knowledge, and work performance.
  • Collaborates with cross-functional teams to drive a highly complex business area or one with high strategic importance to Walmart.
  • Navigates partner team dynamics and works across multiple sites.
  • Has accountability for the performance and results of the team in a highly complex business area or category.
What we offer
What we offer
  • Health benefits include medical, vision and dental coverage.
  • Financial benefits include 401(k), stock purchase and company-paid life insurance.
  • Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
  • Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
  • Live Better U is a Walmart-paid education benefit program for full-time and part-time associates.
  • Additional compensation includes annual or quarterly performance bonuses.
  • Additional compensation for certain positions may also include: Stock.
  • Fulltime
Read More
Arrow Right

Senior Manager Revenue Operations

At 1Password, we’re building the foundation for a safe, productive digital futur...
Location
Location
United States; Canada
Salary
Salary:
158000.00 - 214000.00 USD; CAD / Year
https://www.1password.com Logo
1Password
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years experience in Revenue/Sales Operations, enhancing sales processes, sales tools, reporting, metrics, and policies
  • A strategic thinker who can use data and instinct to develop simple solutions to complex issues
  • Experience and passion for sales forecasting/pipeline management & sales planning
  • Strong understanding of CRMs and especially Salesforce (SFDC)
  • Familiar with sales tools such as Outreach, Gong, Marketo, Gainsight, etc.
  • Ability to design and track KPIs relevant to SaaS businesses, driving actionable insights that inform strategy and execution
  • Expertise in aligning data-driven insights with SaaS growth objectives, ensuring measurable impact across the organization
  • Skilled in translating complex data into clear, compelling narratives for senior leadership and cross-functional teams
  • Demonstrated success in partnering with GTM, Finance, and Customer Success teams to drive alignment and results
  • Deep understanding of SaaS business models, including recurring revenue, retention, and expansion strategies
Job Responsibility
Job Responsibility
  • Drive sales strategy and planning by helping develop key Go-To-Market (GTM) team objectives and their measurement
  • Collaborate with sales, marketing, and customer success teams to align revenue goals, foster collaboration, and drive consistent execution of revenue strategies
  • Oversee and optimize revenue operations processes, forecasting, pipeline and opportunity management
  • To improve productivity and pipeline velocity, identify and address inefficiencies in the end-to-end revenue cycle, from lead generation to customer renewal
  • Ensure seamless integration and automation of processes to support revenue growth
  • Own the pipeline management process, ensuring accurate tracking, reporting, and optimization of sales opportunities
  • Develop and refine revenue forecasting models, aligning sales and marketing efforts with business goals
  • Work closely with sales leadership to monitor performance, adjust strategies, and ensure accurate and actionable forecasting
  • Stay abreast of best practices, emerging trends, and new technologies in revenue operations to ensure the company remains competitive
  • Champion a continuous improvement mindset, driving innovation in revenue generation and operational efficiencies
What we offer
What we offer
  • Health and wellbeing
  • Maternity and parental leave top-up programs
  • Generous PTO policy
  • Four company-wide wellness days
  • Growth and future
  • Company equity for all full-time employees
  • Retirement matching program
  • Free 1Password account
  • Community
  • Paid volunteer days
  • Fulltime
Read More
Arrow Right

Senior Ad Operations Manager

We’re hiring a Senior Ad Operations Manager to join our all-star NYC team as a k...
Location
Location
United States , New York
Salary
Salary:
80000.00 - 100000.00 USD / Year
glassview.com Logo
Glassview Media
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years of experience in programmatic advertising focused on video/display, reporting, and partner-side operations
  • Proven track record executing KPI-driven campaign strategies and delivering on them (ROAS, DR, CTV campaigns is a plus)
  • Strong familiarity with Campaign Manager, DV360, Adobe Ad Cloud, and other third party environment ad platforms
  • Comfortable tracking high volumes of data, performing data analysis, and making decisions based on the results
  • Manage timely status updates with multiple stakeholders, both internal and external
  • Ability to be nimble and resourceful, work under tight deadlines, and respond to shifting priorities across multiple client accounts
  • Advanced Excel and data analysis skills with working knowledge of Javascript and HTML in order to troubleshoot
  • Excel at balancing time spent between strategic initiatives and diving into the details when necessary
  • Passion for technology, media, advertising, and data
  • Bachelor's degree or equivalent experience (in data, computer science, digital advertising is a plus)
Job Responsibility
Job Responsibility
  • Ensure flawless execution of digital media campaigns
  • Monitor & analyze campaign performance data to guide KPI-driven optimization strategies, design actionable recommendations, and drive best-in-class performance
  • Provide comprehensive reporting and analytics throughout campaign lifetime to ensure campaign pacing and performance
  • Process billing deliverables to create monthly invoices using QuickBooks
  • Collaborate with VP of Operations to lead a team of Ad Operations Managers towards successful campaign set up, optimization, and KPI fulfillment
  • Responsible for onboarding Ad Operations Managers, ensuring they understand best practices, become experts in GlassView product offering, and develop fluency in a variety of third party environment ad platforms
  • Serve as a central point person for existing publisher partners and take initiative on building new relationships
  • Lead product and process improvements based on a deep understanding of GlassView product offering, advertiser KPIs, and digital media landscape
  • Develop high-level proficiency in overall processes, procedures, and media systems relative to assigned clients
  • Seek continuous opportunities to improve process efficiency
  • Fulltime
Read More
Arrow Right

Senior Manager, Finance Systems

The Senior Manager, Finance Systems will lead the strategy, execution, and conti...
Location
Location
United States , San Francisco
Salary
Salary:
202000.00 - 286900.00 USD / Year
airtable.com Logo
Airtable
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of progressive experience in Finance Systems, Business Systems, or ERP implementation/management roles, ideally within high-growth technology companies
  • Hands-on expertise with Workday Financials, including design, configuration, and optimization of modules such as General Ledger, Accounts Payable, Accounts Receivable, Procurement, Billing, and Reporting
  • Deep knowledge of financial processes and systems (e.g., Procure-to-Pay, Order-to-Cash, FP&A, and Record to Report)
  • Strong understanding of new and emerging Workday platform offerings, such as Workday AI, Prism Analytics, Accounting Center, Workday Extend, and Adaptive Planning
  • Solid experience with other SaaS systems such as Navan, Stripe, Salesforce, FloQast, Avalara, Auditoria, High Radius, Xactly, CaptivateIQ etc
  • Proven success in leading cross-functional system transformations and large-scale integrations
  • Experienced in applying AI-driven automation, data models, and advanced analytics to transform Finance operations
  • Strong understanding of SOX compliance, internal controls, and data governance
  • Excellent project management skills with the ability to translate complex business requirements into scalable, intelligent technology solutions
  • Exceptional communication and stakeholder management skills
Job Responsibility
Job Responsibility
  • Develop and execute a long-term Finance Systems roadmap, aligning technology investments with Finance’s strategic priorities and Airtable’s broader business objectives
  • Own the design, implementation, and optimization of core Finance applications, including ERP, billing, procurement, Financial planning and reporting platforms
  • Lead system integrations and data flow optimization across the Finance tech stack to ensure accurate, timely, and compliant financial data
  • Oversee the daily functioning, maintenance, and support of Workday Financials, including Integrations as well as other Finance applications
  • Drive continuous improvement and modernization by evaluating and implementing new Workday product offerings to unlock new capabilities and efficiencies
  • Drive automation and process improvement initiatives leveraging AI and workflow automation tools to reduce manual effort, enhance efficiency, and improve control
  • Partner with Finance leadership (Accounting, FP&A, Procurement, Tax, and Revenue Operations, Finance Operations) to identify system gaps and enable operational excellence
  • Ensure company compliance with Data Privacy Laws, coordinate global compliance efforts with Legal and other stakeholders, and assist in meeting new regional or global data privacy requirements like HIPAA, CCPA, GDPR, etc
  • Manage vendor relationships with key Finance technology providers and evaluate new tools that align with strategic goals
  • Build, mentor, and lead a small but high-impact team of Finance Systems professionals, fostering a culture of innovation, accountability, and continuous learning
What we offer
What we offer
  • Benefits
  • Restricted stock units
  • Incentive compensation
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy