Systems Operations Senior Manager, Wells Fargo

Wells Fargo

Location:
United States, Charlotte ▼
Iselin

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

159000.00 - 305000.00 USD / Year

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Job Description:

Lead efforts in ensuring production stability across the organization. Responsible for establishing and maintaining effective problem management practices, implementing advanced monitoring solutions, and driving efficient incident resolution processes. Collaborate with senior technology leaders including CIOs, Technology Infrastructure executives, and business managers. Foster a collaborative DevOps culture emphasizing automation and continuous improvement.

Job Responsibility:

Manage and develop teams of analysts, associates, and less experienced managers
Engage and influence stakeholders, internal partners, and peers to engineer projects and research solutions
Identify and recommend opportunities for administration and maintenance of remote monitoring and management system
Perform network assessments, security audits, and system enhancement consultations
Determine appropriate strategy and actions for Systems Operations team
Interpret and develop policies and procedures
Provide implementation support for key risk initiatives
Ensure team communicates with customers to keep them informed of incident progress and notify them of changes
Manage allocation of people and financial resources
Develop and guide a culture of talent development

Requirements:

6+ years of Systems Engineering and Technology Architecture experience
3+ years of management or leadership experience
2+ years of SRE management experience
Proven ability to lead with strong organizational skills
5+ years of automation experience
5+ years of experience in software delivery in large matrixed organization
3+ years of experience leading complex technology transformational programs
3+ years of Agile leadership experience
3+ years of solution architecture experience
3+ years complex issue resolution experience
3+ years of DevOps experience
3+ years of Ansible experience
3+ years of Java or Python experience
1+ year of experience delivering complex enterprise-wide cloud information technology solutions
Ability to partner and communicate effectively with senior executive-level leaders
Experience in Technology & Business Continuity Plan and Disaster Recovery, Cyber resiliency, Data Corruption, Cloud Resiliency, and Data Center resiliency
Knowledge of new and evolving technologies such as artificial intelligence, bots and machine learning
Experience supporting 3rd party software providers, software as a service
CI/CD and automation experience with tools such as Jenkins, Gitlab, SonarCube, Ansible
Observability experience including Splunk, AppDynamics and Grafana

Nice to have:

Knowledge of new and evolving technologies such as artificial intelligence, bots and machine learning
Experience supporting 3rd party software providers, software as a service such as Service Now, Workday
CI/CD and automation experience with tools such as Jenkins, Gitlab, SonarCube, Ansible
Observability experience including Splunk, AppDynamics and Grafana

What we offer:

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

Additional Information:

Job Posted:
August 23, 2025

Expiration:
August 27, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Systems Operations Senior Manager