CrawlJobs Logo

Systems Operations Senior Manager - Regulated Messaging Platforms

https://www.wellsfargo.com/ Logo

Wells Fargo

Location Icon

Location:
United States , CHARLOTTE

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Job offer has expired

Job Description:

Wells Fargo is seeking a Systems Operations Senior Manager to provide leadership for enterprise messaging platforms subject to financial services supervision, record retention, and audit requirements. This role is accountable for the operational integrity, regulatory compliance, resilience, and strategic evolution of regulated communication platforms supporting advisor, employee, and corporate populations. The role balances operational excellence, regulatory alignment, and technology modernization, ensuring platforms remain continuously audit‑ready while improving efficiency, scalability, resiliency, and cost through disciplined operations and intelligent automation.

Job Responsibility:

  • Lead the day‑to‑day operations and regulatory readiness of enterprise messaging platforms subject to supervision, retention, and audit requirements
  • Ensure consistent execution of retention, legal hold, supervision, and evidentiary controls across regulated messaging channels
  • Partner with Risk, Compliance, Legal, and Records Management to implement and operate regulatory and governance controls
  • Serve as the senior operations lead during audits, examinations, regulatory events, and platform incidents
  • Drive operational efficiency through automation, analytics, and workflow optimization while maintaining regulatory confidence
  • Oversee system reliability, including incident response, recovery, monitoring, and lifecycle management for high‑impact platforms
  • Lead platform modernization, migrations, and change initiatives with strong change control and testing discipline
  • Manage and develop managers and senior technologists across operations, engineering, and production support
  • Establish operational standards, runbooks, escalation processes, and performance thresholds
  • Promote a culture of accountability, documentation rigor, and continuous improvement

Requirements:

  • 7+ years of Systems Engineering and Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 5+ years of experience with operational ownership of high‑availability production systems, including incident response, disaster recovery, and risk management
  • 3+ years of experience partnering with Risk, Compliance, Legal, or Audit functions to implement and operate regulatory or governance controls
  • 3+ years of management or leadership experience

Nice to have:

  • Demonstrated ability to translate regulatory and policy requirements into standardized, repeatable operational processes
  • Experience operating or supervising regulated messaging platforms, such as email, instant messaging, or collaboration tools
  • Experience applying automation, analytics, or intelligent workflow solutions to supervised or high‑risk operational processes
  • Demonstrated success leading platform modernization, migration, or consolidation initiatives in regulated environments
  • Experience managing vendor solutions and third‑party relationships supporting regulated technology platforms
  • Ability to influence across Technology, Risk, Compliance, and Business stakeholders at senior levels

Additional Information:

Job Posted:
May 10, 2026

Expiration:
May 11, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Systems Operations Senior Manager - Regulated Messaging Platforms

Applications Development Senior Group Manager

This role will be part of the Risk Data team and is a senior management level po...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong academic record, ideally with a Bachelor’s or Master’s degree in Computer Science or engineering or related technical discipline
  • Proven experience in enterprise application development with full stack technologies
  • Strong Architect and hands on technical experience in implementing large volume real time complex solutions in Big Data Platforms & Public Cloud platforms
  • Experience in Data architecture, strong Software development fundamentals, data structures, design patterns, object-oriented principles
  • Experience in design and delivery of multi-tiered applications and high performance server side components
  • Skills on system performance tuning, high performance, low latency, multithreading and experience with Java server side programming
  • Preferred experience in Handling high volumes of data and working with In-memory databases and Caching solutions
  • Experience of building and leading teams, ideally with a global resource profile and demonstrated ability to deliver large projects efficiently and on time
  • Significant experience in large Financial Services Technology services companies is expected for this position
  • Hands-on development, architecture and leadership experience in real-time data engineering platforms implementation
Job Responsibility
Job Responsibility
  • Lead the efforts in Institutional Data Platform (ICG) that span multiple businesses, products and functions
  • Delivery of Price Risk related Data initiatives and Capital reporting (GSIB) related deliverables
  • Establish strong relationships with the global business stakeholders and ensure transparency of project deliveries
  • Actively identify and manage risks and issues, working with disparate teams to create mitigation plans and follow-through to resolution
  • Adhere to all key Project Management (PMQC) & Engineering Excellence standards
  • Ensure timely communications to Senior Technology Management and Business Partners in Front Office, Middle Office & other Operations functions
  • Drive the design and development of system architecture, work with end-users of the systems, and enhance the quality of deliverables
  • Ensure staff follows Citi documented policy and procedures as well as maintain desktop procedures and supporting documentation for filings on a current basis and in comprehensive manner
  • Ensure change is managed with appropriate controls, documentation, and approvals including implementation of new and revised regulatory reporting requirements
  • Manage and maintain all disaster recovery plans, oversee appropriate testing, and provide permit-to-operate for new applications
What we offer
What we offer
  • 27 days annual leave (plus bank holidays)
  • A discretional annual performance related bonus
  • Private Medical Care & Life Insurance
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources
  • Fulltime
Read More
Arrow Right

Front Office Lead cum Security Coordinator

The Front Office Lead cum Security Coordinator leads a team of two receptionists...
Location
Location
Malaysia , Kuala Lumpur
Salary
Salary:
Not provided
jll.com Logo
JLL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Diploma in Business Administration, Customer Service Management, Security Management, or related field
  • Minimum four to six years of experience in front office operations, customer service, or security coordination with at least two years in supervisory roles within Malaysian commercial office environments
  • Proven track record of managing reception teams and delivering exceptional customer service standards
  • Strong leadership capabilities with demonstrated experience supervising customer service teams in multicultural Malaysian workplace environments
  • Excellent coaching and development skills with ability to build high-performing reception teams
  • Experience managing daily operations while maintaining strategic oversight of multiple service areas simultaneously
  • Exceptional interpersonal and communication skills with ability to interact professionally with diverse clientele including senior executives, international visitors, and government officials
  • Strong problem-solving abilities with experience handling challenging customer situations and service recovery initiatives
  • Understanding of Malaysian business etiquette and hospitality expectations in professional office settings
  • Fluency in English and Bahasa Malaysia
Job Responsibility
Job Responsibility
  • Lead, supervise, and develop a team of two receptionists, providing daily guidance, performance coaching, and professional development opportunities
  • Create work schedules ensuring adequate front desk coverage during all business hours and coordinate staff coverage for breaks and absences
  • Conduct regular team meetings, performance reviews, and skills assessments to maintain high service standards
  • Foster a collaborative team environment focused on customer service excellence and continuous improvement
  • Oversee all customer-facing interactions ensuring professional, courteous, and efficient service for visitors, clients, and employees
  • Develop and implement customer service standards and protocols for consistent service delivery
  • Handle escalated customer service issues and complex visitor requests requiring senior attention
  • Monitor customer satisfaction through feedback collection and implement improvement initiatives based on client input and management direction
  • Supervise visitor registration processes, meeting room coordination, and client hospitality services delivered by the reception team
  • Ensure accurate maintenance of visitor logs, appointment scheduling, and communication with internal departments
  • Fulltime
Read More
Arrow Right

Senior System Engineer - Platform/Messaging

The Sr Systems Engineer Platform – Messaging Platform will play a key role in de...
Location
Location
United States , Springfield
Salary
Salary:
Not provided
oreillyauto.com Logo
O'Reilly Auto Parts
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of hands-on experience with enterprise-grade messaging platforms, including Apache Kafka (Confluent/OSS), Google Cloud Pub/Sub, or equivalent
  • Deep expertise in Kafka architecture including broker management, partitioning, replication, log retention, and consumer group coordination
  • Proficiency in schema evolution and contract validation using Confluent Schema Registry, Apicurio, or similar tools
  • Demonstrated experience with Kafka Connect, Kafka Streams, and stream processing applications for real-time data movement
  • Strong knowledge of topic hierarchy management, naming conventions, access control (ACLs), and governance policies
  • Experience designing and deploying messaging platforms for mission-critical, high-throughput, low-latency event-driven systems
  • Experience deploying and managing messaging workloads on GCP using Google Cloud Pub/Sub, Eventarc, or custom solutions
  • Familiar with hybrid architectures including secure messaging between on-prem and cloud workloads via VPN/Interconnect
  • Hands-on implementation of GCP IAM, VPC Service Controls, and secure endpoint management for messaging components
  • Understanding of regional and multi-region messaging designs for high availability and disaster recovery
Job Responsibility
Job Responsibility
  • Design, implement, and support scalable messaging platforms including Apache Kafka (Confluent/OSS), Google Cloud Pub/Sub, and legacy systems such as IBM MQ
  • Build high-throughput, low-latency event streaming pipelines that support mission-critical workloads, leveraging Kafka brokers, topics, partitions, and consumer groups
  • Define and enforce schema governance using tools like Confluent Schema Registry or Apicurio
  • enforce consistent serialization formats (e.g., Avro, JSON, Protobuf)
  • Standardize topic taxonomy and hierarchy across business domains, enforce naming conventions, and implement lifecycle management practices for topics and subscriptions
  • Manage Kafka Connect connectors (source/sink), KSQLDB flows, and stream processing topologies using Kafka Streams
  • Define and implement platform-wide policies for message retention, compaction, ACLs, multi-tenancy isolation, and access control
  • Ensure reliable message delivery through producer retries, dead-letter queues, idempotency handling, and exactly-once semantics where applicable
  • Automate deployment and configuration of messaging infrastructure using Terraform, Helm, Ansible, and Kubernetes operators (e.g., Strimzi for Kafka)
  • Maintain Git-based configuration-as-code repositories to drive consistency and auditability across environments
What we offer
What we offer
  • Competitive Wages & Paid Time Off
  • Stock Purchase Plan & 401k with Employer Contributions Starting Day One
  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
  • Team Member Health/Wellbeing Programs
  • Tuition Educational Assistance Programs
  • Opportunities for Career Growth
  • Fulltime
Read More
Arrow Right
New

Senior Lead Technology Business System Consultant

Wells Fargo is seeking a Senior Lead Technology Business System Consultant
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
https://www.wellsfargo.com/ Logo
Wells Fargo
Expiration Date
May 19, 2026
Flip Icon
Requirements
Requirements
  • 7+ years of Business Systems Data and Business Systems Designing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 7+ years of Technology Leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 7+ years of experience operating at the intersection of Technology and Operations, with demonstrated accountability for employee‑impacting technology change (not pure delivery execution).
  • Proven experience serving as a single point of accountability for business‑critical technology issues, escalations, and readiness across multiple teams or platforms.
  • Direct experience supporting large, distributed operations organizations (contact centers, shared services, back‑office, or similar environments with thousands of users).
  • Strong understanding of enterprise technology change motions including migrations (e.g., OS, VDI, IAM, security controls), readiness assessments, adoption risk, and stabilization.
  • Demonstrated success shifting organizations from reactive issue escalation to proactive risk identification and prevention.
  • Experience representing a business organization in technology governance forums, with the ability to advocate clearly for business impact, sequencing, and readiness needs.
  • Proven ability to structure escalation paths, define thresholds, and ensure issues are surfaced early with clear ownership and next actions.
  • Strong working knowledge of operational risk, technology risk, and control considerations, particularly as they relate to employee productivity and stability.
Job Responsibility
Job Responsibility
  • Lead complex and unique initiatives to provide technological solutions with broad impact for cross functional businesses and technology teams
  • Act as an advisory to senior leadership, with strategic business solutions to companywide technology initiatives
  • Evaluate highly complex business problems and provide subject matter knowledge proficiency for technology initiatives
  • Understand and ensure compliance and risk management requirements for supported area and work with other stakeholders to implement key risk initiatives
  • Make decisions regularly for highly complex and multifaceted situations requiring solid understanding of domain and technology applications, and which influence companywide technology solutions
  • Collaborate and consult with business and technology teams to provide comprehensive technological solutions for highly complex business problems
  • Provide guidance and mentorship to individuals at all levels and provide advice to senior leadership on highly complex and strategic issues
  • Ensure communication and information flow between business and technology teams
  • Serve as the formal bridge between Global Operations leadership, Technology platforms, and the Tech Ambassador network, ensuring enterprise technology initiatives are planned, communicated, escalated, and executed in partnership with Global Operations.
  • This role becomes the named escalation authority for: Major technology concerns
  • Fulltime
Read More
Arrow Right

Senior Software Developer

Location
Location
Canada , North York
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
June 21, 2026
Flip Icon
Requirements
Requirements
  • Public Sector Experience
  • Experience working with federal/provincial/broader public-sector healthcare providers
  • Knowledge of the provincial immunization system and OPS large complex IT Health related projects or equivalent
  • Experience with integration of Clinical IT Systems such as Client and Provider Registries
  • Knowledge of OPS Enterprise Architecture artifacts (or similar), processes and practices, and ability to produce technical documentation that comply with industry standard practices
  • Knowledge of industry standard such as Project Management Institute (PMI)
  • Experience adopting and adhering to OPS Unified I&IT Project Methodology, OPS Enterprise Architecture and OPS Gating process, and OPS Standard Systems Development Methodologies
  • 10+ years of experience with: Preparing user interface design, technical specifications and documentation for design, development, installation, testing and performance of integrated, multi-services systems
  • Java programming on Sun Solaris and RED-HAT/Linux, WebSphere Liberty Profile/WebSphere Application server, WebSphere Studio Application Developer, web services,API connect
  • Experience with NODE.JS,Nginx, OAuth2, SecureKey Concierge
Job Responsibility
Job Responsibility
  • Develop coding, testing, and debugging to support existing extensions/tools such as IRT, De-Dup, OIA, Immunization Forecaster and PR Upload
  • Conduct technical analysis, preparation of detailed programming specifications, program design, writing and/or generating code, and conduct unit tests
  • Translate technical specifications for sustainment and upgrade into working, tested applications
  • Undertake proof of technology with test data to simulate application load and performance tuning related applications
  • Provide software expertise in various computing platforms, operating systems, database technology, communication protocols, middleware and gateways
  • Provide impact analysis, effort estimate and solution design/development for supported solutions due to DHIR solution upgrades, software upgrades or any new requirements (e.g. Panorama 4.4.x upgrades, PHU merge and more)
  • Provide application programming support for incident management, application functionality sustainment, performance tuning and technical documentation
  • Work with Quality Assurance (QA) to code, test, and debug extensions/tools integration services
  • Maintain Development environments and continue continuous Integration (CI) practice
  • Improve the quality and accuracy of the data collected for the approximately 34 PHUs and 2282 PHU users
What we offer
What we offer
  • Earn a competitive rate within the industry
  • Potential for extension
  • Fulltime
Read More
Arrow Right

Director of Solutions

Blockstream works with banks, custodians, asset managers, and financial institut...
Location
Location
Switzerland , Zurich
Salary
Salary:
Not provided
blockstream.com Logo
Blockstream
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in solution architecture, platform design, or large-scale system implementation within banking or financial services
  • Proven success in senior roles such as Head of Solutions, Principal / Lead Solution Architect, Platform Architect, Enterprise Architect
  • Deep experience designing and building multi-system, multi-platform solutions in regulated environments
  • Strong understanding of how to compose products, integrations, and services into cohesive client platforms
  • Hands-on experience with: Cloud platforms (preferably AWS), DevOps and CI/CD pipelines, Containerization and modern deployment models
  • Strong architectural grounding in: API-first and service-oriented architectures, Event-driven and message-based systems, Data orchestration and consistency models
  • Demonstrated ability to bridge solution vision, technical architecture, and build execution
  • Strong grasp of security, resiliency, and compliance requirements in institutional environments
  • Proven leadership in building and managing high-performing teams, stakeholder management, and decision-making capabilities
  • Excellent stakeholder management skills, able to operate confidently with: Client executives, Product and Engineering leadership, Delivery and commercial peers
Job Responsibility
Job Responsibility
  • Build, mentor, and lead a high-performing team to scale the delivery of financial services solutions
  • Own the solution platform architecture and build strategy for enterprise and institutional client platforms across banking, custody, payments, and digital asset environments
  • Lead the execution and lifecycle of client platform builds, translating architectural vision into concrete implementations, deployments, and scaled production platforms
  • Ensure that solution platforms preserve the security, trust assumptions, and operational guarantees of Blockstream’s Bitcoin-native and Layer-2 infrastructure
  • Act as the senior authority on how Blockstream products are composed into end-to-end client platforms
  • Partner closely with: Director, Industry Lead, Financial Services to translate market needs and solution vision into platform designs, Director, Head of Delivery to ensure solutions are buildable, deliverable, and operable at scale
  • Define and maintain solution blueprints and platform patterns, covering: Core banking and financial system integrations (e.g. Avaloq or equivalent), Custody, treasury, and payments platforms, Blockstream Bitcoin and Layer-2 components, External vendors, market infrastructure, and third-party services
  • Own platform-level design decisions including: API and integration models, Data flows and event-driven architectures, Deployment models (on-prem, hybrid, cloud)
  • Guide platform build approaches across DevOps, CI/CD, security, and environment design
  • Serve as the primary escalation point for solution-level design risks, cross-platform dependencies, and architectural trade-offs
  • Fulltime
Read More
Arrow Right

Lead Data Integration Engineer

A highly experienced and technically adept Senior Integration Engineer to join o...
Location
Location
India , Pune; Chennai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field
  • 10+ years of progressive experience in data integration, data engineering, or a similar role, with at least 4 years in a technical leadership or senior capacity
  • Demonstrable experience within the financial services or banking industry, specifically with wealth management or lending platforms
  • Extensive hands-on experience with end-to-end design, development, coding, and deployment of complex data integration solutions
  • Proficiency in designing, developing, and managing data access integration layers, ensuring data consistency, efficient extraction, and robust schema management
  • Strong background in source system data profiling, data discovery, data quality assessments, and driving remediation strategies. With knowledge of wholesale Lending domain
  • Skilled in defining and implementing intricate data transformation, standardization, and mapping rules
  • Hands-on experience with leading data integration platforms, ETL/ELT tools, message queuing systems, and API management solutions
  • Solid understanding and hands-on RDBMS (SQL, PL/SQL) + knowledge of NoSQL databases
  • Practical experience with AI-assisted development tools and modern authentication frameworks to enhance productivity, code quality, testing, and documentation
Job Responsibility
Job Responsibility
  • Owning overall data integration strategy, design, development, & delivery across Wealth lending platforms
  • Providing technical leadership to integration developers, and actively contributing to the design, development, and implementation of integration pipelines
  • Design & Develop integration patterns, including batch, real-time and event-based integrations with robust error handling, monitoring & replay mechanisms
  • Design, Build, & Manage data access integration layer, ensuring consistent data extracts & schema management
  • Perform & oversee source system data profiling, data discovery and data quality assessments, identifying gaps and driving remediation strategies
  • Define, Implement and validating complex transformation, standardization, and mapping rules for data integration
  • Champion and utilize AI assisted development tools and authentication frameworks to improve developer productivity, code quality, testing & documentation across the engineering team
  • Provide technical leadership and delivery ownership, guiding the team on architecture decisions, best practices, and ensuring high quality delivery of features and platform enhancements
  • Identify problems, analyze information, and make evaluative judgments to recommend and implement solutions
  • Resolve issues by identifying and selecting solutions through the applications of acquired technical experience and guided by precedents
  • Fulltime
Read More
Arrow Right

Senior Product Manager - Email Messaging

The Senior Product Manager, Channel Delivery - Email, will own the channel deliv...
Location
Location
United Kingdom
Salary
Salary:
Not provided
bloomreach.com Logo
Bloomreach
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4–7+ years of experience in B2B SaaS Product Management, preferably in MarTech, messaging, or infrastructure-heavy platforms
  • Proven experience managing third-party vendor relationships, ideally with ESPs, inbox technology providers, or email infrastructure vendors
  • Strong familiarity with email delivery ecosystems, including ESPs, inbox providers, and the technical and compliance challenges of large-scale email
  • Deep understanding of email deliverability mechanics, sender reputation, authentication standards, and observability/monitoring tooling
  • Solid grasp of APIs and distributed systems related to message delivery
  • Experience collaborating with cross-functional teams across Product, Engineering, Sales, and Customer-facing organizations
  • Comfortable operating in a fast-paced, globally distributed environment with evolving priorities
Job Responsibility
Job Responsibility
  • Own technical partnerships with our email delivery vendors
  • Manage relationships with existing email service providers (ESPs) and inbox technology partners
  • Identify new vendors to continue improving cost, reliability, and inbox placement and deliverability
  • Escalate feature requests, influence vendor roadmaps, and drive implementation of improvements on the vendor side
  • Collaborate with vendors to stay ahead of industry best practices related to deliverability, authentication, reputation management, and performance optimization
  • Onboard and manage all email delivery vendors across all regions
  • Lead implementation of email integrations in collaboration with Engineering teams
  • Prioritize email channel delivery features and define, manage, and execute the product roadmap
  • Identify opportunities to enhance the Email API and delivery-related capabilities
  • Identify enhancements for email delivery monitoring, analytics, and alerting
What we offer
What we offer
  • A great deal of freedom and trust
  • Flexible working hours
  • Work virtual-first with several Bloomreach Hubs available across three continents
  • Company events to experience the global spirit of the company
  • 5 paid days off to volunteer
  • People Development Program
  • Personal development workshops
  • Communication coach available
  • Leader Development Program
  • $1,500 professional education budget on an annual basis
  • Fulltime
Read More
Arrow Right