Systems Operations Engineer, Wells Fargo

Wells Fargo

Location:
India, Bengaluru

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Wells Fargo is seeking a Systems Operations Engineer to participate in complex technical issues and initiatives related to large scale applications, systems, databases, or other technical products and services, identify process improvements, analyze technical queries, and provide technical support.

Job Responsibility:

Participate in complex technical issues and initiatives related to large scale applications, systems, databases
Identify opportunity for process improvements within technical support strategies
Review and analyze technical queries to extract data, create standard databases
Present recommendations for resolving complex technical queries
Analyze performance trends and recommend process improvements
Work as internal consultant regarding use of tools and processes
Provide information related to supported system area to functional colleagues and stakeholders
Oversee and ensure nightly batch completes within agreed business SLA's
Fix production issues to have zero business impact
Following documented escalation procedures
Performing application health checks
Documenting known production incidents into knowledge base
Release coordination with stakeholders
Provide UAT or lower environment support
Participate in BCP/DR activity

Requirements:

2+ years of Systems Engineering experience or equivalent through work experience, training, military experience, or education
Incident Management - identifying potential incidents proactively, triage, document and remediate incidents
Problem Management - identify, document, coordinate with stakeholders to remediate recurring incidents
Hands on experience in mainframe production support background
Hands-on experience in monitoring and managing batch jobs using CA7
Skilled in analyzing JCL errors, abend codes, and log details
DB2 working experience
Ability to modify and test Cobol code changes
Experience in writing and debugging SQL queries for mainframe applications
Good knowledge of UNIX commands, SQL Server Queries, Job scheduler (preferably Autosys)
Good understanding of ITIL concepts - Incident, Problem and change management
Ability to communicate clearly and concisely to stakeholders
Bachelor/Master Degree with Experience in Application Production Support background

Additional Information:

Job Posted:
August 28, 2025

Expiration:
September 02, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Systems Operations Engineer

Wells Fargo

Location:India, Bengaluru

Category:IT - Administration

Contract Type:Employment contract