Systems Operations Engineer, Wells Fargo

Wells Fargo

Location:
India, Hyderabad

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Wells Fargo is seeking a Systems Operations Engineer to participate in complex technical issues and initiatives related to large scale applications, systems, databases, or other technical products and services. The role focuses on monitoring and observability engineering with expertise in tools like AppDynamics, Splunk, Grafana, and Prometheus.

Job Responsibility:

Participate in complex technical issues and initiatives related to large scale applications, systems, databases, or other technical products and services
Identify opportunity for process improvements within technical support strategies and plans
Review and analyze technical queries to extract data, create standard databases, or perform limited programming
Present recommendations for resolving complex technical queries
Exercise independent judgment to analyze performance trends and recommend process improvements
Work as an internal consultant regarding use of tools and processes
Provide information related to supported system area to functional colleagues, internal partners and stakeholders
Collaborate with Vertical Application Support Teams
Enhance Observability Frameworks
Tool Integration and Optimization
Automation and Scripting
SQL and Data Analysis
Incident Response and Continuous Improvement
Documentation and Knowledge Sharing

Requirements:

2+ years of Systems Engineering experience or equivalent
2+ years of hands-on experience in monitoring and observability tools across enterprise-scale environments
Proven experience in implementing, configuring, and maintaining AppDynamics, ThousandEyes, Splunk, Grafana, Prometheus, Elastic Stack (ELK)
Strong scripting skills in Python or Shell for automation, data parsing, and custom integrations
Experience developing monitoring scripts, alerting logic, and automation workflows
Solid understanding of SQL with ability to write complex queries for data analysis and reporting
Strong analytical and problem-solving abilities
Excellent communication and collaboration skills
Ability to work independently and in cross-functional teams

Nice to have:

Experience with cloud-native monitoring tools like AWS CloudWatch, Azure Monitor, or Google Cloud Operations Suite
Familiarity with GenAI-powered observability features in platforms like Splunk AI Assistant or Dynatrace Davis AI
Knowledge of OpenTelemetry for distributed tracing and integration with cloud-native environments
Ability to use GenAI for incident summarization and documentation
Exposure to Kubernetes observability using Prometheus, Grafana, and service mesh tools like Istio
Basic understanding of ML-based anomaly detection and time-series forecasting for predictive monitoring

Additional Information:

Job Posted:
September 03, 2025

Expiration:
September 07, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Systems Operations Engineer