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The Veteran Experienced Talent (VET) Program is a 6-week direct hire program designed to connect Veterans with meaningful career opportunities. Candidates are hired as full-time employees. Wells Fargo is seeking a skilled and reliable Systems Operations Associate to join our IT Infrastructure team. This position requires troubleshooting skills, a fundamental understanding of the Linux operating system, and the ability to work effectively in a fast -paced, collaborative environment.
Job Responsibility:
Provide technical systems support for issues and initiatives related to applications, systems, databases, or other technical products and services within Systems Operations business area
Review basic or tactical technical issues
Identify gaps in current technology process
Recommend appropriate information technology changes
Receive direction from supervisors and exercise judgment within defined parameters while developing understanding of compliance and risk management requirements for supported system area
Evaluate or review queries, update or write documentation and procedures, and provide related technical training
Provide technical information in the supported system area to managers, functional colleagues, and stakeholders, including internal customers
Responsible for day-to-day administration, maintenance, and support of Linux based systems in a 24/7 enterprise environment
Play a key role in ensuring system stability, performance, and security, while contributing to automation efforts and continuous service improvement
Requirements:
6+ months of Technology Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Service in any branch of the United States military
Must be off active duty no later than the anticipated start date
Ability to work on-site at approved location listed
Nice to have:
Experience developing and executing Ansible Playbooks
Customer‑focused mindset with a commitment to service excellence
Strong Unix/Linux systems administration skills (Red Hat, Ubuntu, CentOS)
Proficiency in shell scripting (Bash, KSH, etc.)
Expertise in file system and storage management (LVM, NFS, SAN/NAS)
Solid understanding of user/access management (LDAP, sudo, PAM)
Hands-on experience with patching and system updates
Knowledge of networking fundamentals (TCP/IP, DNS, routing, firewalls)
Ability to support high‑availability of environments and clustering technologies
Proficiency with ServiceNow and Jira for ticketing, reporting, and dashboards
Ability to build PowerBI or Tableau dashboards
Strong documentation and clear communication skills
Proven collaboration with cross‑functional teams (network, storage, application teams)
Experience working in highly regulated Financial Technology (FinTech) environments
What we offer:
Support and coaching aimed at ensuring a smooth transition
Program includes three half-day Program Orientations
Five weeks of two-hour networking and professional development sessions
Assigned program Alumni mentor to ease transition, build networks, and foster camaraderie within the cohort