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This is a hands-on opportunity for a high-potential IT professional who wants to grow. You will have broad exposure across infrastructure, user support, security, and automation, with the opportunity to take initiative, improve processes, and quickly expand your technical skill set. This role is ideal for someone who has built a strong foundation and is ready to take on more responsibility, work across technologies, and prove themselves in a highly visible environment.
Job Responsibility
Provide hands-on support across infrastructure, user systems, and core IT operations in a true team-oriented environment
Manage and support user access, account provisioning, email systems, and identity tools (Active Directory, etc.)
Step in across responsibilities as needed, including coverage for teammates to ensure continuity of operations
Troubleshoot a wide range of issues, including system access, application errors, network connectivity, and endpoint performance
Assist with building, configuring, and maintaining servers and infrastructure components
Analyze application logs and system behavior to resolve issues and improve performance
Develop and document repeatable processes to improve efficiency and consistency
Identify and implement automation opportunities (PowerShell or similar) to streamline manual tasks
Contribute to security best practices, user access governance, and overall system reliability
Support deployments, system upgrades, and ongoing IT initiatives
Requirements
4+ years across network and infrastructure environments with strong core skills in systems, TCP/IP, routing, switching, VPNs, and firewalls
Broad technical exposure across systems, support, and infrastructure (true generalist mindset)
Experience with user account management, email systems, and access provisioning
Working knowledge of Windows environments, Active Directory, and basic networking concepts
Exposure to scripting or automation (PowerShell preferred)
Proven ability to troubleshoot across multiple layers (user, system, application)
Experience supporting or deploying endpoints, servers, or hybrid environments