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This position leverages expertise in system administration to maintain systems critical to GSOC's system operations function. As a member of the Systems and Infrastructure department, this position is responsible for the system administration of the Operational Technology systems. This position ensures the security and operational readiness of technology to support GSOC's real-time transmission and generation operations.
Job Responsibility:
Maintain systems critical to GSOC's system operations function
Perform system administration on Operational Technology using best practices, such as installation, patching, backup/recovery, system performance monitoring, and implementation of cyber security system hardening guidelines
Maintains awareness of NERC Reliability standards including Critical Infrastructure Protection Standards
Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures
Implementation and management of infrastructure tools to provide system configuration consistency
Development of processes and documentation to support systems management activities
Participating in the Change Management Program
Collection of necessary evidence for NERC CIP compliance
Coordinates with other departments within GSOC including Control Center operations team, Energy Management System Application teams, Security, Networking, and Enterprise IT teams
Coordinates across companies with GTC and OPC operations and maintenance departments
Participate in the on-call 24x7 support rotation
Develops and maintains components of GSOC's Operational Technology physical/virtual server environment including hypervisors and storage components
Identifies opportunities for operational process improvements, including documentation, automation, and training
Maintain and identify improvements to GSOC's System and Infrastructure Program
Identification, researching, and implementing new technologies
Works with existing technology vendors to coordinate product support and subscription renewals
Serves as project engineer for Power Technology projects
Requirements:
Bachelor's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering
0 to 24 months work experience in a system administration, cyber security, or related position for Level I (scales up to 8+ years for Level V)
Experience designing, configuring, and maintaining datacenter server environments, including storage, networking, or cloud
Experience performing system hardening, patch management, and configuration management
Experience evaluating and implementing system administration tools or automation platforms
Must be able to pass NERC CIP PRA (Personal Risk Assessment) screening
Nice to have:
CISSP, GCIP, MCSA, MCSE, NCP-MCI desired
Experience in Security Patch Management, Configuration Monitoring, System Performance Monitoring, Backup and Recovery, Disaster Recovery, and Incident Response is desired
Experience in providing 24x7 support for real-time data communications systems and troubleshooting system problems involving real-time data communications systems desired
Experience with datacenter infrastructure technology, such as virtualization, Hyper Converged Infrastructure (HCI), storage, firewalls, enterprise backup and recovery solutions, and zero trust network architecture desired
Understanding of ITIL-based Incident, Asset, and Change Management systems to document work performed
Previous experience with technologies such as ManageEngine/ServiceDesk Plus, Ivanti Service Manager, or ServiceNow is a plus
Experience with Windows Server/Workstation administration, SQL Server administration, Linux administration desired
Knowledge and experience with database technologies, such as Microsoft SQL, Oracle, or MySQL is preferred
What we offer:
Comprehensive medical, dental, and vision coverage
Strong retirement program
Career development
Flexible work schedules
Focused on wellness and being a supportive member of the community