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Systems Engineering Specialist - MDM

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NTT DATA

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Location:
India , Bangalore

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This is a senior advisory role responsible for defining, governing, and stabilizing large-scale Mobile Device Management (MDM) and Endpoint Management services. The role combines deep technical authority with consulting, transition leadership, and operational oversight across enterprise customers.

Job Responsibility:

  • Design, implement, and support enterprise MDM/UEM platforms including Microsoft Intune and VMware Workspace ONE
  • Manage large-scale device estates across iOS, Android, Windows, and macOS platforms
  • Provide expert support for MEM, MAM, MCM, compliance policies, and conditional access
  • Lead complex MDM migrations and post-migration stabilization
  • Act as L3/L4 escalation point for critical MDM incidents and perform root cause analysis
  • Define MDM architecture standards, security baselines, and governance models
  • Provide 24/7 support for server downtime
  • Interface with customer and account-based teams on projects
  • Perform complex troubleshooting and mentor team
  • Provide 3rd-level technical support
  • Provide configuration management services

Requirements:

  • Expert knowledge of Microsoft Intune and VMware Workspace ONE
  • Experience with iOS, Android, Windows, and macOS device management
  • Knowledge of MEM, MAM, MCM, compliance policies, and conditional access
  • Experience leading MDM migrations
  • L3/L4 escalation and root cause analysis
  • Knowledge of SCCM infrastructure, co-management, Autopilot
  • Knowledge of Microsoft Endpoint Manager (Config Manager, Intune)
  • Knowledge of Inventory Management, Software distribution, Patch Management using Configuration Manager and Intune
  • Knowledge of Infrastructure Management using SCCM and co-management
  • Knowledge of Imaging engines and Windows 10 imaging technology
  • Ability to develop custom deployment scripts (VBS, batch, PowerShell)
  • Understanding of Package server, Task server, server concepts
  • Strong troubleshooting skills for Windows server/client and networking
  • Ability to generate custom reports using SQL queries
  • Ability to handle Sev 1 / 2 scenarios
  • Monitor and maintain high compliance rates for software distribution, workstation patching, and SCCM client health
  • Conduct regular SCCM cleanup activities
  • Upgrade SCCM infrastructure
  • Configure Boundaries, Boundary Groups, Discovery Methods, and compliance baselines

Additional Information:

Job Posted:
May 13, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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