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Systems Engineering Specialist Advisor - MDM & Endpoint Management

Romania, Bucharest · Job Posted June 29, 2026
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Job Description

This is a senior advisory role responsible for defining, governing, and stabilizing large-scale Mobile Device Management (MDM) and Endpoint Management services. The role combines deep technical authority with consulting, transition leadership, and operational oversight across enterprise customers.

Job Responsibility

  • Design, implement, and support enterprise MDM/UEM platforms including Microsoft Intune and VMware Workspace ONE
  • Manage large-scale device estates across iOS, Android, Windows, and macOS platforms
  • Provide expert support for MEM, MAM, MCM, compliance policies, and conditional access
  • Lead complex MDM migrations (e.g., Workspace ONE to Microsoft Intune) and post-migration stabilization
  • Act as L3/L4 escalation point for critical MDM incidents and perform root cause analysis
  • Define MDM architecture standards, security baselines, and governance models
  • 24/7 support for any server downtime, able to handle requests and incidents arising from SCCM infrastructure, Microsoft Azure concepts and co-management or Autopilot using Intune
  • Advance level of knowledge about Intune/SCCM infrastructure, primary site servers, secondary site servers and distribution points, co-management and Cloud Management Gateway
  • Expert knowledge of current software: Microsoft Endpoint Manager (Config Manager, Intune)
  • Interfaces with customer and account-based teams on projects
  • Performs complex troubleshooting activities and acts as a mentor for team providing technical insights, developing product knowledge and best practices
  • Provides 3rd-level technical support in resolving internal and customer technical issues
  • Responsible for providing configuration management services to Account Focused/leveraged accounts
  • Should have a deep knowledge in Inventory Management, Software distribution, Patch Management, using Configuration Manager and Intune
  • Knowledge in Infrastructure Management using SCCM and co-management
  • Very sound knowledge on various Imaging engines and Windows 10 imaging technology
  • Able to develop custom deployment scripts
  • VBS, batch, PowerShell
  • Understanding on Package server, Task server, server concepts
  • Strong in troubleshooting Windows server/client and Networking issues, server side as well as client-side issue
  • Resilient in troubleshooting able to create custom scripts for gathering the inventory from clients
  • Knowledge of SCCM Client management Suite all Levels
  • Should be able generate custom reports using SQL queries
  • Should be able to handle Sev 1 / 2 scenarios
  • Single point of escalation to all technical issues
  • Monitor and maintain high compliance rates for software distribution, workstation patching, and SCCM client health
  • Conduct regular SCCM cleanup activities and generate custom reports using SCCM reporting tools
  • Upgrade the SCCM infrastructure to ensure optimal performance and security
  • Configure Boundaries, Boundary Groups, Discovery Methods, and compliance baselines

Requirements

  • Design, implement, and support enterprise MDM/UEM platforms including Microsoft Intune and VMware Workspace ONE
  • Manage large-scale device estates across iOS, Android, Windows, and macOS platforms
  • Provide expert support for MEM, MAM, MCM, compliance policies, and conditional access
  • Lead complex MDM migrations (e.g., Workspace ONE to Microsoft Intune) and post-migration stabilization
  • Act as L3/L4 escalation point for critical MDM incidents and perform root cause analysis
  • Define MDM architecture standards, security baselines, and governance models
  • 24/7 support for any server downtime, able to handle requests and incidents arising from SCCM infrastructure, Microsoft Azure concepts and co-management or Autopilot using Intune
  • Advance level of knowledge about Intune/SCCM infrastructure, primary site servers, secondary site servers and distribution points, co-management and Cloud Management Gateway
  • Expert knowledge of current software: Microsoft Endpoint Manager (Config Manager, Intune)
  • Interfaces with customer and account-based teams on projects
  • Performs complex troubleshooting activities and acts as a mentor for team providing technical insights, developing product knowledge and best practices
  • Provides 3rd-level technical support in resolving internal and customer technical issues
  • Responsible for providing configuration management services to Account Focused/leveraged accounts
  • Should have a deep knowledge in Inventory Management, Software distribution, Patch Management, using Configuration Manager and Intune
  • Knowledge in Infrastructure Management using SCCM and co-management
  • Very sound knowledge on various Imaging engines and Windows 10 imaging technology
  • Able to develop custom deployment scripts
  • VBS, batch, PowerShell
  • Understanding on Package server, Task server, server concepts
  • Strong in troubleshooting Windows server/client and Networking issues, server side as well as client-side issue
  • Resilient in troubleshooting able to create custom scripts for gathering the inventory from clients
  • Knowledge of SCCM Client management Suite all Levels
  • Should be able generate custom reports using SQL queries
  • Should be able to handle Sev 1 / 2 scenarios. Single point of escalation to all technical issues
  • Monitor and maintain high compliance rates for software distribution, workstation patching, and SCCM client health
  • Conduct regular SCCM cleanup activities and generate custom reports using SCCM reporting tools
  • Upgrade the SCCM infrastructure to ensure optimal performance and security
  • Configure Boundaries, Boundary Groups, Discovery Methods, and compliance baselines

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