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Systems Engineering Senior Analyst - MDM & Endpoint

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NTT DATA

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Location:
India , Noida

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Systems Engineering Senior Analyst - MDM & Endpoint role at NTT DATA requires 5-7 years of experience in endpoint management and mobility support. The candidate will provide operational support for Mobile Device Management and Endpoint services, managing devices across various platforms including iOS, Android, Windows, and macOS. Key responsibilities include troubleshooting, supporting endpoint deployments, and maintaining documentation. Strong skills in Microsoft Intune and Endpoint Manager are essential. This position offers an opportunity to work in a dynamic environment with a focus on innovation and client success.

Job Responsibility:

  • Support Mobile Device Management (MDM) and Endpoint services using Microsoft Intune and other UEM tools
  • Manage and support devices across iOS, Android, Windows, and macOS platforms
  • Support MEM, MAM, MCM policies, device enrollment, compliance, and security configurations
  • Provide L1/L2/L3 support based on role scope for endpoint and mobility services
  • Troubleshoot device, application, and policy-related issues
  • Follow ITIL-based incident, problem, and change management processes
  • Support endpoint deployments, upgrades, and onboarding activities
  • Execute tasks related to Windows 10/11 upgrades, Autopilot, and device lifecycle management
  • Assist with automation, documentation, and reporting activities
  • Work closely with team members and cross-functional teams
  • Maintain accurate documentation, SOPs, and knowledge articles
  • Provide regular updates and communicate effectively with stakeholders

Requirements:

  • 5–7 years of experience in Endpoint Management and Mobility support
  • Microsoft Intune / Endpoint Manager
  • Airwatch
  • Windows 10/11, iOS, Android, macOS
  • Basic PowerShell scripting
  • Understanding of ITIL processes
  • Strong communication skills

Additional Information:

Job Posted:
May 04, 2026

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