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We are currently seeking a Systems Engineering Advisor - Software Deployment & BigFix Endpoint Management-IND to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
Job Responsibility:
Design, build, and manage end-to-end software deployment workflows using HCL BigFix Software Distribution and BigFix Lifecycle modules
Package, test, and deploy enterprise applications in MSI, MSIX, EXE, and script-based formats through BigFix deployment tasks and Fixlets
Manage the full software deployment lifecycle — from requirements gathering, packaging, testing, staged rollout, to post-deployment validation
Define and enforce deployment standards, naming conventions, and software distribution policies across the enterprise
Develop and maintain BigFix Baselines for bundled application deployments and coordinated software rollouts
Manage software deployment targeting using BigFix Smart Groups, relevance-based scoping, and deployment ring strategies for controlled rollouts
Coordinate application deployments with change management processes, ensuring all deployments follow approved CAB procedures
Perform pre- and post-deployment validation using BigFix Interact real-time queries to confirm successful software installation across targeted endpoints
Support emergency software deployments and out-of-band distribution requests within defined SLA windows
Maintain an up-to-date software catalog within BigFix, ensuring version currency and retirement of obsolete packages
Manage software uninstallation, version upgrades, and rollback procedures through BigFix automated tasks
Track and report software deployment success rates, failure analysis, and remediation actions through BigFix WebUI dashboards
Administer and manage BigFix infrastructure including Root Server, Relay Servers, DSA configurations, and WebUI components
Monitor BigFix Relay hierarchy health, replication status, and bandwidth optimization across distributed enterprise sites
Manage BigFix client health across the endpoint fleet, ensuring full visibility and agent connectivity for all managed devices
Develop custom BigFix Fixlets, Tasks, Baselines, and Analyses using BigFix Relevance Language (BRL) and Action Script
Use BigFix Relevance Language to build advanced custom queries for software inventory, deployment targeting, and compliance validation
Configure and manage BigFix Software Distribution content, including custom site creation, package uploads, and content synchronization
Leverage BigFix Inventory for software asset tracking, license reconciliation, and unauthorized software detection
Integrate BigFix with ServiceNow for automated deployment request intake, status updates, and ticket closure workflows
Manage BigFix REST API for reporting automation, deployment orchestration, and integration with external platforms
Perform BigFix platform upgrades, relay updates, and routine maintenance activities to ensure platform stability
Generate custom deployment reports and compliance dashboards using BigFix WebUI, REST API, and SQL-based queries against the BigFix database
Collaborate with application packaging teams to validate MSI/MSIX packages meet BigFix deployment standards before production rollout
Assist in troubleshooting application packaging issues — MSI transforms, silent install switches, and registry configurations
Develop and maintain PSADT and PowerShell-based wrapper scripts for complex application deployments via BigFix
Test application deployments across Windows 10/11 reference environments prior to enterprise-wide rollout
Maintain deployment documentation including installation guides, known issues, and rollback procedures for all managed applications
Develop advanced PowerShell, VBScript, and Batch scripts for deployment automation, pre/post-installation tasks, and endpoint configuration
Create BigFix Action Scripts for remote automated software installations, registry modifications, and configuration changes
Build automation routines to handle repetitive deployment tasks, improving deployment speed and reducing manual intervention
Develop BigFix REST API integrations to automate deployment reporting, compliance tracking, and ITSM ticket management
Maintain a library of tested deployment scripts, BigFix packages, and automation runbooks for reuse across the team
Coordinate software deployment activities with patch management cycles to ensure aligned maintenance windows and minimal endpoint disruption
Support BigFix Patch operations where software deployments intersect with OS and third-party patch remediation
Ensure all deployed software meets organizational security and compliance standards, working with security teams on software allowlisting and policy enforcement
Use BigFix Comply to validate endpoint compliance post-deployment and identify configuration drift introduced by new software
Working knowledge of SCCM / Microsoft Intune for hybrid software deployment scenarios where BigFix coexists with Microsoft tooling
Support application deployment troubleshooting in co-managed environments spanning BigFix and Intune/SCCM
Provide guidance on software deployment strategy for endpoints outside the primary BigFix management scope
Act as L2/L3 escalation point for complex software deployment failures and BigFix platform issues
Collaborate with infrastructure, security, application, and service desk teams to drive cross-functional deployment initiatives
Contribute to knowledge base articles, deployment SOPs, and runbooks to improve team capability and reduce repeat incidents
Participate in problem management activities to identify recurring deployment failures and drive permanent fixes
Mentor junior engineers on BigFix platform operations and software deployment best practices
Support audit readiness by providing deployment evidence, compliance reports, and software inventory data to internal and external auditors
Requirements:
Design, build, and manage end-to-end software deployment workflows using HCL BigFix Software Distribution and BigFix Lifecycle modules
Package, test, and deploy enterprise applications in MSI, MSIX, EXE, and script-based formats through BigFix deployment tasks and Fixlets
Manage the full software deployment lifecycle — from requirements gathering, packaging, testing, staged rollout, to post-deployment validation
Define and enforce deployment standards, naming conventions, and software distribution policies across the enterprise
Develop and maintain BigFix Baselines for bundled application deployments and coordinated software rollouts
Manage software deployment targeting using BigFix Smart Groups, relevance-based scoping, and deployment ring strategies for controlled rollouts
Coordinate application deployments with change management processes, ensuring all deployments follow approved CAB procedures
Perform pre- and post-deployment validation using BigFix Interact real-time queries to confirm successful software installation across targeted endpoints
Support emergency software deployments and out-of-band distribution requests within defined SLA windows
Maintain an up-to-date software catalog within BigFix, ensuring version currency and retirement of obsolete packages
Manage software uninstallation, version upgrades, and rollback procedures through BigFix automated tasks
Track and report software deployment success rates, failure analysis, and remediation actions through BigFix WebUI dashboards
Administer and manage BigFix infrastructure including Root Server, Relay Servers, DSA configurations, and WebUI components
Monitor BigFix Relay hierarchy health, replication status, and bandwidth optimization across distributed enterprise sites
Manage BigFix client health across the endpoint fleet, ensuring full visibility and agent connectivity for all managed devices
Develop custom BigFix Fixlets, Tasks, Baselines, and Analyses using BigFix Relevance Language (BRL) and Action Script
Use BigFix Relevance Language to build advanced custom queries for software inventory, deployment targeting, and compliance validation
Configure and manage BigFix Software Distribution content, including custom site creation, package uploads, and content synchronization
Leverage BigFix Inventory for software asset tracking, license reconciliation, and unauthorized software detection
Integrate BigFix with ServiceNow for automated deployment request intake, status updates, and ticket closure workflows
Manage BigFix REST API for reporting automation, deployment orchestration, and integration with external platforms
Perform BigFix platform upgrades, relay updates, and routine maintenance activities to ensure platform stability
Generate custom deployment reports and compliance dashboards using BigFix WebUI, REST API, and SQL-based queries against the BigFix database
Collaborate with application packaging teams to validate MSI/MSIX packages meet BigFix deployment standards before production rollout
Assist in troubleshooting application packaging issues — MSI transforms, silent install switches, and registry configurations
Develop and maintain PSADT and PowerShell-based wrapper scripts for complex application deployments via BigFix
Test application deployments across Windows 10/11 reference environments prior to enterprise-wide rollout
Maintain deployment documentation including installation guides, known issues, and rollback procedures for all managed applications
Develop advanced PowerShell, VBScript, and Batch scripts for deployment automation, pre/post-installation tasks, and endpoint configuration
Create BigFix Action Scripts for remote automated software installations, registry modifications, and configuration changes
Build automation routines to handle repetitive deployment tasks, improving deployment speed and reducing manual intervention
Develop BigFix REST API integrations to automate deployment reporting, compliance tracking, and ITSM ticket management
Maintain a library of tested deployment scripts, BigFix packages, and automation runbooks for reuse across the team
Coordinate software deployment activities with patch management cycles to ensure aligned maintenance windows and minimal endpoint disruption
Support BigFix Patch operations where software deployments intersect with OS and third-party patch remediation
Ensure all deployed software meets organizational security and compliance standards, working with security teams on software allowlisting and policy enforcement
Use BigFix Comply to validate endpoint compliance post-deployment and identify configuration drift introduced by new software
Working knowledge of SCCM / Microsoft Intune for hybrid software deployment scenarios where BigFix coexists with Microsoft tooling
Support application deployment troubleshooting in co-managed environments spanning BigFix and Intune/SCCM
Provide guidance on software deployment strategy for endpoints outside the primary BigFix management scope
Act as L2/L3 escalation point for complex software deployment failures and BigFix platform issues
Collaborate with infrastructure, security, application, and service desk teams to drive cross-functional deployment initiatives
Contribute to knowledge base articles, deployment SOPs, and runbooks to improve team capability and reduce repeat incidents
Participate in problem management activities to identify recurring deployment failures and drive permanent fixes
Mentor junior engineers on BigFix platform operations and software deployment best practices
Support audit readiness by providing deployment evidence, compliance reports, and software inventory data to internal and external auditors