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Systems Engineering Advisor - MDM & Endpoint

India, Bangalore Employment contract · Job Posted April 23, 2026
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Job Description

The Systems Engineering Advisor - MDM & Endpoint will focus on delivering advanced operational support for Mobile Device Management and Endpoint Management services. With 10-15 years of experience, the candidate will design, implement, and support enterprise MDM/UEM platforms, manage large-scale device estates, and mentor junior engineers. Strong technical skills in MDM solutions are essential for success in this role.

Job Responsibility

  • Design, implement, and support enterprise MDM/UEM platforms including Microsoft Intune/ Ivanti / Manage Engine and VMware Workspace ONE
  • Manage large-scale device estates across iOS, Android, Windows, and macOS platforms
  • Provide expert support for MEM, MAM, MCM, compliance policies, and conditional access
  • Support MDM migrations and onboarding activities under defined architectures
  • Act as L3 escalation for complex device and policy-related issues
  • Implement security baselines and compliance policies as defined
  • Support service transitions and customer onboarding activities
  • Provide technical inputs for assessments, proposals, and solution documentation
  • Execute endpoint and MDM implementations aligned to defined standards
  • Ensure SLA adherence, service reporting, and operational governance
  • Support 24x7 MDM operations and critical incident management
  • Drive continuous improvement through automation, reporting, and preventive actions
  • Mentor L1/L2 engineers and support knowledge sharing
  • Collaborate with cross-functional teams and vendors
  • Maintain high standards of documentation and customer communication

Requirements

  • 10-15 years of experience in Endpoint Management and Mobile Device Management services
  • Strong hands-on delivery and advanced operational support for MDM and Endpoint Management services
  • Design, implement, and support enterprise MDM/UEM platforms including Microsoft Intune/ Ivanti / Manage Engine and VMware Workspace ONE
  • Manage large-scale device estates across iOS, Android, Windows, and macOS platforms
  • Provide expert support for MEM, MAM, MCM, compliance policies, and conditional access
  • Support MDM migrations and onboarding activities under defined architectures
  • Act as L3 escalation for complex device and policy-related issues
  • Implement security baselines and compliance policies as defined
  • Support service transitions and customer onboarding activities
  • Provide technical inputs for assessments, proposals, and solution documentation
  • Execute endpoint and MDM implementations aligned to defined standards
  • Ensure SLA adherence, service reporting, and operational governance
  • Support 24x7 MDM operations and critical incident management
  • Drive continuous improvement through automation, reporting, and preventive actions
  • Mentor L1/L2 engineers and support knowledge sharing
  • Collaborate with cross-functional teams and vendors
  • Maintain high standards of documentation and customer communication

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