Systems Engineer

• Provide hands-on administration and support for enterprise systems, with a focus on Microsoft-based infrastructure and end-user platforms
• Manage and troubleshoot Microsoft 365 services, including collaboration, identity, device management, and related cloud technologies
• Handle advanced support escalations by diagnosing complex technical issues and driving timely, effective resolutions for internal customers
• Administer core environment components such as Active Directory, Azure Active Directory, Microsoft Entra ID, Windows Server, and Exchange
• Support endpoint management and security operations through Intune and related tools to maintain device compliance and protection standards
• Partner with colleagues across the IT team to strengthen system reliability, improve user experience, and maintain a high level of customer service
• Contribute to BI and data analytics support needs by helping sustain underlying systems and resolving platform-related issues
• Monitor system health, apply configuration changes, and perform ongoing maintenance to keep infrastructure secure, stable, and efficient

• 5+ years of experience in systems engineering or systems administration roles within enterprise environments
• Strong hands-on experience with Active Directory, Microsoft Windows Server, Microsoft 365 Enterprise, and Exchange administration
• Working knowledge of Azure Active Directory and Microsoft Entra ID for identity and access management
• Experience supporting Intune or Windows Intune for endpoint administration and policy enforcement
• Familiarity with Citrix technologies and Microsoft Teams in a business environment
• Understanding of IT security principles, including endpoint security, email security, configuration security, and general cyber security practices
• Demonstrated ability to manage escalated support issues while delivering excellent customer service

Security+ certification or comparable security-focused knowledge

• medical, vision, dental, and life and disability insurance
• eligibility to enroll in 401(k) plan