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Systems Engineer

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Robert Half

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Location:
United States , Ada

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Responsibility:

  • Oversee routine endpoint administration tasks across Windows and macOS devices, including health monitoring, patch deployment, and automation support through remote management platforms
  • Provide operational support for directory and identity services by handling account lifecycle changes, group-based access updates, and basic device profile administration
  • Assist with mobile and desktop management processes by supporting enrollment activities, reviewing compliance settings, and troubleshooting device configuration issues
  • Review security notifications from managed detection tools, document investigative findings, and escalate suspicious activity while helping with containment steps as directed
  • Support secure network access initiatives by helping configure Zero Trust tools, update access policies, and assist with client onboarding to cloud-based security services
  • Participate in controlled firewall and network security changes on platforms such as FortiGate and Meraki while following established approval procedures
  • Monitor threat visibility dashboards and endpoint security alerts, triage issues according to documented guidance, and maintain accurate ticket notes for follow-up
  • Perform day-to-day Microsoft 365 and Entra ID administration, including mailbox support, permissions management, license updates, user maintenance, and collaboration platform troubleshooting
  • Help maintain backup and disaster recovery operations by checking job status, escalating failures, validating restores, and keeping technical documentation current in system records
  • Contribute to client onboarding and continuous improvement efforts by preparing configuration records, updating runbooks, supporting risk and impact assessments, and completing assigned technical learning plans.

Requirements:

  • Experience supporting Microsoft-based environments, including Windows Server, Active Directory, and Azure Active Directory or Entra ID
  • Working knowledge of Microsoft 365 administration, such as Exchange, Teams, SharePoint, OneDrive, and user licensing
  • Familiarity with endpoint management and security tools used for patching, monitoring, compliance, or threat detection
  • Understanding of core networking and security concepts, including firewall rule review, access control, and Zero Trust principles
  • Ability to investigate alerts, document technical findings clearly, and escalate issues through established support processes
  • Exposure to infrastructure or cloud platforms, including virtual machines, storage services, and identity-driven policy management
  • Experience maintaining technical documentation, asset records, and operational procedures in a structured support environment
  • Strong communication skills and the ability to work collaboratively with senior engineers, clients, and cross-functional teams.
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
May 11, 2026

Work Type:
On-site work
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