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This role involves providing advanced technical support and contributing to the successful implementation of various IT projects within a managed services framework. The ideal candidate will bring expertise in systems and network management, ensuring the seamless operation and optimization of critical technologies.
Job Responsibility:
Deliver expert-level support for escalated technical issues across systems and network environments
Oversee the deployment, configuration, and maintenance of Microsoft Windows Server and Active Directory
Manage Azure Active Directory services, ensuring reliable access and security
Implement and maintain Citrix technologies to support virtual desktop environments
Administer Microsoft Exchange to ensure efficient email communication systems
Develop and execute IT infrastructure projects, ensuring alignment with organizational goals
Conduct system performance evaluations and apply necessary improvements
Collaborate with cross-functional teams to address technical challenges and enhance system reliability
Maintain comprehensive documentation of systems, processes, and procedures
Stay updated on emerging technologies to recommend and implement innovative solutions
Requirements:
Proven experience with Active Directory, including configuration and administration
Proficiency in managing Microsoft Windows Server operating systems
Hands-on expertise with Azure Active Directory
Solid knowledge of Citrix technologies and their applications
Familiarity with Microsoft Exchange administration
Ability to troubleshoot and resolve complex system and network issues
Strong project management skills and the ability to oversee IT initiatives
Excellent communication and collaboration abilities to work effectively within a team