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We are looking for a skilled Systems Engineer to oversee cloud and datacenter operations, ensuring smooth functionality and compliance with organizational standards. This role requires a blend of technical expertise and leadership, managing a team of engineers and administrators while maintaining hands-on involvement. This is a long-term contract position based in King of Prussia, Pennsylvania.
Job Responsibility
Direct daily operations of cloud engineering, systems administration, and organizational resources to ensure efficient task completion
Lead the incident management process, including triaging, assigning, tracking, and resolving high-priority incidents
Oversee compliance measures across cloud and infrastructure services to meet organizational standards
Manage the delivery of project tasks assigned through ServiceNow, ensuring alignment with architectural requirements
Review and verify the quality of engineering work, addressing technical issues as needed
Maintain operational tasks such as patching, monitoring, and deployments while balancing team capacity
Provide technical support and triage for infrastructure issues without unnecessary escalation
Facilitate daily standups, weekly status updates, and allocate team capacity effectively to meet operational goals
Requirements
Proficiency in managing Active Directory and Azure Active Directory environments
Strong experience with Microsoft Windows Server platforms
Familiarity with Citrix technologies and their implementation
Hands-on expertise in managing Microsoft Exchange systems
Proven ability to lead teams in both technical and managerial capacities
Skilled in incident management and resolving infrastructure issues
Knowledge of compliance and organizational governance in cloud and datacenter operations